Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6
(419 Reviews)
Rating breakdown 419 reviews
5 Stars
314
4 Stars
65
3 Stars
22
2 Stars
10
1 Star
8
93%of customers recommend this product.
(
287 out of
309)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Posted by: Sanra
Verified Purchase:Yes
I love this coffee maker. So easy to maintain. Coffee is always good. Great features. This is my second one. It will last a very long time.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: TerGus
Gender:Female
Verified Purchase:Yes
Though I really like the 4 hour heating element that doesn’t scorch the coffee at all, there are so many pieces to clean after each brew. However, coffee seems to brew successfully and tastes delicious using the hard filter.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Les braze
from Wisconsin
Gender:Male
Verified Purchase:Yes
Once I removed the semi circular “arms” on the grounds cup, all was good. That arm made removing spent grounds more difficult than need be. Overall works well, we’ll see how it stands up to daily use.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: aspring
from Florida
Gender:Female
Verified Purchase:Yes
We've only had the 12 Cup Programmable Coffeemaker for about a month and so far so good. One major drawback is that you have to manually expell any leftover coffee at the end of each day/use (one cup at a time). The tray at the bottom prevents using taller cups (tumblers), so you have to remove it each time you want to fill a taller cup, or leave it off, but the drawback to that is that water runs out of the bottom of the machine as the coffee is brewing into the drip tray, so if it's not in place, you end up with a little bit of a mess on your hands.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Ellecy
from Austin, texas
Gender:Female
Verified Purchase:Yes
I love the concept of this brewer so much, however it did not produce a delicious cup of coffee. I grind my own beans and brew fresh every morning, so I am not a novice. It produced a weak, unsavory cup. The tank also did not hold the heat for very long.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Busygrandma1957
Verified Purchase:Yes
After getting coffee it drips! Have to keep a cup under it
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Housedoc
from SC
Gender:Male
Verified Purchase:Yes
Easy to use . Likeded the one at home, so got one for our condo.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: KDDD
from Fairport NY
Gender:Female
Verified Purchase:Yes
This is a wonderful coffee machine! One major design flaw.
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, April 9, 2024
Hello-
We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com