Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6
(570 Reviews)
Rating breakdown 570 reviews
5 Stars
428
4 Stars
81
3 Stars
31
2 Stars
15
1 Star
15
92%of customers recommend this product.
(
391 out of
426)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Posted by: JAB119
from Southwest Florida
Gender:Male
Verified Purchase:Yes
We like this design so much that this is our third of this style. The internal storage keeps the coffee hot without ever burning it as is common with a carafe style pot. The only negative (aside from the fact that they do eventually wear out) is it could be a bit taller as some of our thermal cups are just too tall to fit under the dispenser even with the base removed. Really needed another inch.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: CJ Hutton
from Benton, IL.
Verified Purchase:Yes
Easily programmable.
I would give it 5 stars but it’s not tall enough that fill a travel mug.
I would give it 5 stars but it’s not tall enough that fill a travel mug.
Written by a customer while visiting cuisinart.com
Customer Rating
1
does not clean
on November 11, 2025
Posted by: joe delacerda
Gender:Male
Ibought this
Cuisinart Coffee Maker, 12 Cup Programmable Drip, DCC-3000P1, BlackCuisinart Coffee Maker, 12 Cup Programmable Drip, DCC-3000P1, Black in june , and I have to clean every 2 week, it is frustrating, and after I clean red lights keep flashing how can I get a replacement , or do I need to throw in the Trash!!
Cuisinart Coffee Maker, 12 Cup Programmable Drip, DCC-3000P1, BlackCuisinart Coffee Maker, 12 Cup Programmable Drip, DCC-3000P1, Black in june , and I have to clean every 2 week, it is frustrating, and after I clean red lights keep flashing how can I get a replacement , or do I need to throw in the Trash!!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, November 12, 2025
We’re sorry to hear about the frustration you’re experiencing with your Cuisinart® 12-Cup Programmable Coffee Maker (DCC-3000P1). If the red cleaning lights continue to flash after regular cleaning, please ensure you are following the descaling instructions in the manual carefully, as mineral buildup can sometimes trigger the indicator. If the issue persists, our Consumer Service Team is happy to assist with troubleshooting or replacement options. You can reach them at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Posted by: E. Shepard
Verified Purchase:Yes
I am on my second version of this model coffeemaker, and not happy. The first one I had didn't work so I had to cut off the electrical cord and wait for a new coffee maker (no they did not refurbish it and it ended up in a landfill.). This second one I cannot use the auto-on and auto-off function, woke up one morning to coffee covering my entire countertop. I can use brew though so just have to wait for the coffee (I know, first world problem.). I expect more from this company.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: MarkWD
from KS
Gender:Male
Verified Purchase:Yes
Second one I’ve received that I had to return. First one leaked the first time I used it, the cord was stuck and wouldn’t pull out far enough to plug in on the second one. I have been using the Cuisinart Coffee on Demand models for over 20 years and really liked them. I will try one last time for a good one and give up on Cuisinart if I get another bad one.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 21, 2023
We are sorry to hear about your experience with your Cuisinart Coffee on Demand 12 Cup Programmable Coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com
Posted by: Lor Lig
from AZ
Verified Purchase:Yes
Love the coffee pot only issue for me is you can't keep it warm longer than the automatic shut off
Written by a customer while visiting cuisinart.com
Posted by: MelanieHP
from KY
Gender:Female
Verified Purchase:Yes
The BEST coffeemaker ever! No carafe so no worries about breaking! Love it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Shawn W.
from Haverhill, MA
Gender:Male
Verified Purchase:Yes
Ive been using this machine for about a month now, works great.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com