Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
408
4 Stars
79
3 Stars
30
2 Stars
13
1 Star
14
92%of customers recommend this product.
(
373 out of
406)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Customer Rating
3
Clean light issue
on October 26, 2025
Posted by: FrustratedTrish
Gender:Female
This is second one we have owned and no matter how many times I clean it the clean light will not go off.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Love it...wish reservoir wasn't plastic.
on November 26, 2025
Posted by: Donna724
Gender:Female
I've had this for years and it works great. I read some reviews that said it leaks but I've found that when this happens it's because grinds get caught in the out-valve of the reservior container. A simple rinse with water and inserting my finger into the valve fixes the problem every time!
My only wish...that the reservoir wasn't plastic. I'm trying to eliminate plastics wherever I can, especially if heated, but the other features of this product meet my family's needs perfectly, so I've been hesitant to swap it for another with a carafe.
Cuisinart...if you read this, perhaps consider changing the reservoir to stainless.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Sara63
Gender:Female
Verified Purchase:Yes
I have owned other brands of coffee makers but this one is the best. I love the fact there is no carafe. They always break or they leak all over the counter if the pause pour clogs. It makes an excellent flavorful cup of coffee. The auto program is easy to use too.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: TG320
Gender:Male
Verified Purchase:Yes
Purchased replacement for same item, for the 3rd time!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Carol Klinger
Gender:Female
Verified Purchase:Yes
This is my second Cuisinart Coffee on Demand. I set up the coffee to be brewed in the morning before I wake up and then enjoy immediately. It stays fresh and hot all day and is loved by every guest I have.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Great coffee maker
on January 10, 2026
Posted by: Rich 2026
My wife and I bought this coffee makers about 14 years ago and we love it and I hope Cuisinart never gets rid of it coffee makers # is DCC-3000NAS.
Written by a customer while visiting cuisinart.com
Posted by: Texican
Gender:Male
Verified Purchase:Yes
Let me start by saying, I am not a coffee fanatic. I like my coffee hot, black and reasonably strong. This coffee maker does the job well and I like the carafe is heat controlled so that you never have to worry about the last cup being burned, like most other coffee makers. Also, there are no little pods to worry about disposing of.
My only complaint is the valve seems to degrade slowly. Our last one lasted a little over 3 1/2 years. One morning I awakened to a cup of java, and a counter full of Folger's Finest. But I like the unit enough to spring for a new one.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I first used the Cuisinart 12 cup coffeemaker on vacation this past Fall. I was so impressed I asked my wife to get me one for Christmas. She did, and I have enjoyed it every day since. I would absolutely recommend this appliance to anyone looking for a quality product.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com