Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6
(419 Reviews)
Rating breakdown 419 reviews
5 Stars
314
4 Stars
65
3 Stars
22
2 Stars
10
1 Star
8
93%of customers recommend this product.
(
287 out of
309)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Posted by: Dev W
from FL
Gender:Female
Verified Purchase:Yes
This is our third in about 15, so we obviously love, especially not having a carafe! Unfortunately thus last purchase has some technical programing faults with the auto brew setting. We have figured out hiw to adjust, but still disappointing after all those years of perfection.
Written by a customer while visiting cuisinart.com
Posted by: Sages' Nana
Gender:Female
Verified Purchase:Yes
I have been having this for a few weeks. I appreciate the fact that the water and coffee reservoirs can be removed to wash. The coffee comes out piping hot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: FlyClark
from Maurepas, Louisiana
Gender:Male
Verified Purchase:Yes
This recent one is my 3rd one. I really, really like this coffeemaker. However, there is one flaw designed into it. The filter system. The filter doesn't filter anything. If you look closely, it sits in the bottom of the water tank, but it doesn't go all the way down. Therefore, it just sits in the water and doesn't filter anything. Then they try to sell you more filters. For it to work, it would need to fit tightly in the bottom of the tank where the water would actually have to flow through the filter.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: JAB119
from Southwest Florida
Gender:Male
Verified Purchase:Yes
We like this design so much that this is our third of this style. The internal storage keeps the coffee hot without ever burning it as is common with a carafe style pot. The only negative (aside from the fact that they do eventually wear out) is it could be a bit taller as some of our thermal cups are just too tall to fit under the dispenser even with the base removed. Really needed another inch.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: CJ Hutton
from Benton, IL.
Verified Purchase:Yes
Easily programmable.
I would give it 5 stars but it’s not tall enough that fill a travel mug.
I would give it 5 stars but it’s not tall enough that fill a travel mug.
Written by a customer while visiting cuisinart.com
Posted by: E. Shepard
Verified Purchase:Yes
I am on my second version of this model coffeemaker, and not happy. The first one I had didn't work so I had to cut off the electrical cord and wait for a new coffee maker (no they did not refurbish it and it ended up in a landfill.). This second one I cannot use the auto-on and auto-off function, woke up one morning to coffee covering my entire countertop. I can use brew though so just have to wait for the coffee (I know, first world problem.). I expect more from this company.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: MarkWD
from KS
Gender:Male
Verified Purchase:Yes
Second one I’ve received that I had to return. First one leaked the first time I used it, the cord was stuck and wouldn’t pull out far enough to plug in on the second one. I have been using the Cuisinart Coffee on Demand models for over 20 years and really liked them. I will try one last time for a good one and give up on Cuisinart if I get another bad one.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 21, 2023
We are sorry to hear about your experience with your Cuisinart Coffee on Demand 12 Cup Programmable Coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com
Posted by: Lor Lig
from AZ
Verified Purchase:Yes
Love the coffee pot only issue for me is you can't keep it warm longer than the automatic shut off
Written by a customer while visiting cuisinart.com