Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6
(419 Reviews)
Rating breakdown 419 reviews
5 Stars
314
4 Stars
65
3 Stars
22
2 Stars
10
1 Star
8
93%of customers recommend this product.
(
287 out of
309)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Posted by: Anthony Viscomi
from Levittown, PA
Gender:Male
Verified Purchase:Yes
It's hard to get the reservoir to drain all of the coffee completely.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Cuisinart twelve cup coffee maker with "fuel-gage"
on October 1, 2024
Posted by: Mike Dolan
Verified Purchase:Yes
Love the car "fuel-gage"-type remaining coffee indicator!
Written by a customer while visiting cuisinart.com
Posted by: Cherikal
from Reno Nevada
Gender:Female
Verified Purchase:Yes
This the third coffeemaker like this we have had. The first 2 lasted years, this one, about 2 weeks. A spring popped out and that was it. Dont make them like they use to.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, October 21, 2024
Hello-
We are so sorry to hear you're not satisfied with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900104726. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear you're not satisfied with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900104726. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from FL
Gender:Female
Verified Purchase:Yes
This is the fifth coffee maker I've owned of this model. After some time, they all seem to start dripping uncontrollably from the spout. The new one has to have a filter under AND over the coffee grounds to keep them from splattering everywhere! Don't like cleaning carafes so we're going to make do with this one.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Coffee lover1954
from Washington DC area
Gender:Male
Verified Purchase:Yes
This is my 3rd coffee maker of this kind. They all have leaked after a while. This one is 3 days old and keep going on self cleaning mode for no reason. It does make great coffee but won’t last more than 2-3 years
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 7, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: BeccaL
from Pennsylvania
Gender:Female
Verified Purchase:Yes
Alot of parts but coffee stays hot and delicious! Replaced a grind and brew Cuisinart with this model. No carafe to deal with. So far a great purchase!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Swabird
from Aurora CO
Gender:Male
Verified Purchase:Yes
Our 2nd one. This work great for our needs. Really like no glass carafe.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: C S Webb
from Tennessee
Gender:Female
Verified Purchase:Yes
This is my second one of this Cusinart coffee machine. The first one finally gave it up after almost 7 years. I love the ability to make one or 12 cups, easy programmable settings and the ability to keep it hot for up to 4 hours. It is extremely difficult to find a coffee machine that does not require a carafe. Most without the carafe are espresso or 2-4 cup. I really love this particular model coffee machine
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com