Customer reviews from cuisinart.com
Cuisinart - Classic 12-Cup Coffeemaker - White
Average customer rating
4.4
(761 Reviews)
Rating breakdown 761 reviews
5 Stars
471
4 Stars
187
3 Stars
61
2 Stars
21
1 Star
21
91%of customers recommend this product.
(
497 out of
547)
Customer Reviews for Cuisinart - Classic 12-Cup Coffeemaker - White
Customer Rating
1
Turns itself on/off in brew cycle constantly
on July 25, 2025
Posted by: GMFC
Gender:Female
Used to have the older version of this model and it lasted years but this one purchased in March 2025 worked until about 2 weeks ago when the brew button would turn itself off and on constantly. I'd have to monitor the brewing and turn it back on when it shut down on its own. Then after the brew it would turn itself back on. Looks like several people have had this same issue. Can I get a warranty replacement?
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 28, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number
8900335057. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
8900335057. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
1
Cheaply made junk
on November 27, 2025
Posted by: Paul1979
Gender:Male
Absolute garbage. Bought one less than a year ago, after several months it started clicking on-and-off while trying to brew coffee, I took it back to the store and exchanged it for another one. This new one has lasted just 3 months before a similar failure. These are used in a clean modern kitchen with good wiring, never submerged or exposed to anything that should cause this. In addition to being cheap junk the blue display is stupidly bright, it illuminates the entire kitchen, if you like that sort of thing cool, I didn't. I dropped this coffee maker in the trash can along with my faulty Cuisinart immersion blender. This is the last Cuisinart appliance I will waste my money on.
Response from cuisinart.comBy Cuisinart, December 1, 2025
We’re very sorry to hear about the repeated issues you experienced and understand your frustration. While it sounds like you’ve already returned the item, we appreciate your feedback and will share it with our product team as we continually strive to improve our designs. Thank you for sharing your experience.
Written by a customer while visiting cuisinart.com
Posted by: Fred
from Delaware
Gender:Male
Verified Purchase:Yes
This appliance was purchased as a replacement for an earlier model but quality has eroded. Labels on buttons quickly wiped off so memorize their purposes because the labels disappear. The tray is lighter weight than previous model and I suspect I’ll soon need to again replace this toaster-oven.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: StarAir
from Boynton Beach, fl
Gender:Female
Verified Purchase:Yes
I bought oven two months ago needs a few adjustments
Broiler pan in possible to clean stains, Takes to long to bake or broil. Needs instructions on time to cook basic things like bake potatoes, Steak etc.
Crumbs get stuck bottom of door otherwise good toasters oven.
Broiler pan in possible to clean stains, Takes to long to bake or broil. Needs instructions on time to cook basic things like bake potatoes, Steak etc.
Crumbs get stuck bottom of door otherwise good toasters oven.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Sali
from Vt
Gender:Female
Verified Purchase:Yes
I replaced a VERY old model for,this updated one. VERY pleased
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Shana
from Fl
Gender:Female
Verified Purchase:Yes
Only sorry the tray turns color in tine. It cooks really well East to clean
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Cajunkaty
from Ok
Gender:Female
Verified Purchase:Yes
This toaster oven cooks good but I’m not sure that all of it is working and the letters on dials are gone. If anyone wants to use it besides me I have to set it for them because the letters have already worn off.
Written by a customer while visiting cuisinart.com
Posted by: Don’t want one
from Toronto Ontario
Gender:Female
Verified Purchase:Yes
The oven works as it should once you have mastered the rather unclear controls.
It’s fine but its not white. It’s stainless steel with a bit of white on the front panel.
Note:there is no interior light which is a serious drawback
It’s fine but its not white. It’s stainless steel with a bit of white on the front panel.
Note:there is no interior light which is a serious drawback
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com