Customer reviews from cuisinart.com
Cuisinart - Classic 12-Cup Coffeemaker - White
Average customer rating
4.4 out of 5
4.4
(752 Reviews)
Open Ratings Snapshot
Rating breakdown 752 reviews
5 Stars
467
4 Stars
186
3 Stars
60
2 Stars
21
1 Star
18
91%of customers recommend this product. 
(
494 out of 543
)
Best Buy Privacy Policy
Customer Reviews for Cuisinart - Classic 12-Cup Coffeemaker - White
Customer Rating
2 out of 5
2
Cuisinart Delux convection Toaster oven broiler
on April 1, 2018
Posted by: Horse girl
from Florida
Gender:Female
Verified Purchase:Yes
I have only used this maybe 10 times and the writing on the panel is already coming off and hard to read the control buttons! The coating on the tray pan is peeling off after 10 washes! I have an old Cuisinart that still works better than this one! Not that happy with the convection oven it does not crisp foods up like the old one? Very disappointed in this oven and I payed more for this one than than I payed for the old one!:(
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
Not bad; Not great!
on March 24, 2018
Posted by: Thaddeus
from Ft. Pierce, GL
Gender:Male
Verified Purchase:Yes
Basically a decent little toaster oven that handles my needs adequately, though it does cook a bit unevenly. It's very quiet with the convection fan running. My biggest problem is with the settings. I'm never sure when to use the "start" button. Usually when I push the "start" button it cancels everything making it necessary to start over with the settings. It seems that I'm constantly referring to the instruction manual. I just think think that the settings procedures could be simplified.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
Excellent toaster oven
on March 31, 2018
Posted by: Mrsroth2000
from Cherry Hill, NJ
Gender:Female
Verified Purchase:Yes
We really enjoy this toaster oven. Cooks evenly and we use it as a mini oven for thinks like chicken nuggets, etc. excellent reheat- takes no time at all! (Less time than you expect, so stay alert)The few negatives: 1. If you make toast, and the oven is “cold” it takes several cycles to get desired done-ness. If the toaster is already warm, and you pop in more bread, it only takes 1cycle to get to desired brownness. The toast presets are very consistent and it’s the same every time. 2. The words on the buttons are already wearing away. It’s end of March and we got end of December, so that’s not really cool.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Just Junk!
on April 17, 2021
Posted by: Sir NiceR
from Miami, FL
Gender:Male
Verified Purchase:Yes
The first one I received had a problem with the oven controls - could not set either temperature nor time. The second could only move temp and time up from pre-set levels not down.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Cuisinart 12 cup - not working
on September 1, 2025
Posted by: Babraitis
Gender:Female
Verified Purchase:Yes
Not fond of this purchase. All other cuisinart purchases have been fine but not this one. Coffee pot turns on and off arbitrarily. We have to unplug it when not in use so it doesn’t turn on and cause a fire. Would try another as I’ve only purchased cuisinarts
No, I would not recommend this to a friend.
Response from cuisinart.comBy CuisinartSeptember 2, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900362421. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
A Real Classic!
on October 9, 2025
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Makes very good coffee, and keeps it warm without burning it. Coffee is still tasty after four hours!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2 out of 5
2
Difficult to use
on June 15, 2018
Posted by: Nanny Nell
from North Carolina
Gender:Female
Verified Purchase:Yes
This oven is difficult to use. It is hard to read the buttons and has to e constantly reprogrammed. I am very unhappy with this purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Disappointed.
on January 20, 2022
Posted by: gsmidg
Verified Purchase:Yes
I purchased this on 1/06/2021. I liked the size and features of this coffee maker. However after nearly a year this product started turning off and on which to me was a safety issue. I called the warranty number and they said would ship me replacement.I called again two weeks later. Same answer. Now after a month Nothing. If they don't make this good I will buy another brand. Very disappointed with Cuisinart.
Written by a customer while visiting cuisinart.com
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