Customer reviews from cuisinart.com
Cuisinart - Classic 12-Cup Coffeemaker - White
Average customer rating
4.4
(761 Reviews)
Rating breakdown 761 reviews
5 Stars
471
4 Stars
187
3 Stars
61
2 Stars
21
1 Star
21
91%of customers recommend this product.
(
497 out of
547)
Customer Reviews for Cuisinart - Classic 12-Cup Coffeemaker - White
Posted by: Tony Dee
from Long Island NY
Gender:Male
Verified Purchase:Yes
I had the previous model without the screen display and electronic settings using touch buttons. Although the buttons light up, they are difficult read and unless you remember them, you have to bend down every time to look at the wording to get the right button. I loved my previous model and got this as a gift. It works fine except for the new buttons rather than the old model with turn knobs.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Mady
Gender:Female
Verified Purchase:Yes
Easy to use, many features, toasts more evenly, can make pizza and small meals in it
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Pooters
from LA, CA
Gender:Female
Verified Purchase:Yes
I am loving this oven, best toast I've made in years. Broiler works great, and the oven temp is spot on temp per a good thermometer. Some people comment that it is confusing to use, but so far so good here. Just pay attention to the blue light options and hit start. I do sometimes grab the booklet to see where the oven rack should be positioned. I gave it 4 instead of 5 stars because: the oven is not very tall, and it's kinda dicey to stick hands in to grab toast, especially as there is a lip on the front of the rack. (The toast needs to be "lifted" instead of just sliding forward and out.) I use small tongs to pull the rack out and grab the toast. Secondly, it needs a light! (I keep a small flashlight nearby, and use it often)
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: JGrant
from Novi, Mi.
Gender:Male
Verified Purchase:Yes
Works great, the only issue I have is that it is a bit difficult to pour the water into the reservoir. Otherwise its really good.👍
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Green225
Verified Purchase:Yes
Not as big as I thought it would be, but for a smaller kitchen it's just the right size. Easy to program, heats up quickly, and lets you know when the desired temp has been reached. Biggest plus for me is how quiet it is - this oven is replacing one made by another company that was frankly so loud one had to raise their voice to be heard over it.
Written by a customer while visiting cuisinart.com
Posted by: VT Hokie Chris
from Virginia
Gender:Male
Verified Purchase:Yes
The coffee pot drips. The plastic snap-on top is a bad design. Send it back to the test engineer. The top is not suppose to retain coffee after the brew cycle. Coffee must be in the pot, not in the snap-on top. It drips as you pour making a mess.
Written by a customer while visiting cuisinart.com
Posted by: Nappie
Verified Purchase:Yes
This is a nice- looking, mostly good 12 cup coffee brewer. On the good side, it has a sleek modern exterior design, and very easy to use controls. It’s fast and makes a more than decent cup of coffee. On the negative side, I dislike the carafe that comes with it. It opens only after you pry it open from the back hinge which is awkward and impossible if your hands are wet. Second, it does not empty completely when you turn it over for washing. Residual water stays in the carafe no matter how hard you try to remove it. You have to towel it dry each time or you get stale water in your newly brewed coffee. Sound like small potatoes? No. The carafe is just not well designed. But I still give this a very good rating for its other good attributes.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
very disappointed
on July 19, 2025
Posted by: Izzie's mom
Gender:Female
I bought this in May and it stopped working already. The programmable timer only flashes and the brew button might work if I play with it a few minutes and will brew a pot of coffee then shut off and the coffee goes cold. I bought this same pot for my daughter over a year ago and it is still working. I really hate to have to spend money to replace a nearly, hardly used coffeepot but when I do, I will not be purchasing this model again.
Response from cuisinart.comBy Cuisinart, July 22, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900331571. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com