Customer reviews from cuisinart.com
Cuisinart - Classic 12-Cup Coffeemaker - White
Average customer rating
4.4
(752 Reviews)
Rating breakdown 752 reviews
5 Stars
467
4 Stars
186
3 Stars
60
2 Stars
21
1 Star
18
91%of customers recommend this product.
(
494 out of
543)
Customer Reviews for Cuisinart - Classic 12-Cup Coffeemaker - White
Posted by: JGrant
from Novi, Mi.
Gender:Male
Verified Purchase:Yes
Works great, the only issue I have is that it is a bit difficult to pour the water into the reservoir. Otherwise its really good.👍
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Green225
Verified Purchase:Yes
Not as big as I thought it would be, but for a smaller kitchen it's just the right size. Easy to program, heats up quickly, and lets you know when the desired temp has been reached. Biggest plus for me is how quiet it is - this oven is replacing one made by another company that was frankly so loud one had to raise their voice to be heard over it.
Written by a customer while visiting cuisinart.com
Posted by: VT Hokie Chris
from Virginia
Gender:Male
Verified Purchase:Yes
The coffee pot drips. The plastic snap-on top is a bad design. Send it back to the test engineer. The top is not suppose to retain coffee after the brew cycle. Coffee must be in the pot, not in the snap-on top. It drips as you pour making a mess.
Written by a customer while visiting cuisinart.com
Posted by: Nappie
Verified Purchase:Yes
This is a nice- looking, mostly good 12 cup coffee brewer. On the good side, it has a sleek modern exterior design, and very easy to use controls. It’s fast and makes a more than decent cup of coffee. On the negative side, I dislike the carafe that comes with it. It opens only after you pry it open from the back hinge which is awkward and impossible if your hands are wet. Second, it does not empty completely when you turn it over for washing. Residual water stays in the carafe no matter how hard you try to remove it. You have to towel it dry each time or you get stale water in your newly brewed coffee. Sound like small potatoes? No. The carafe is just not well designed. But I still give this a very good rating for its other good attributes.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
very disappointed
on July 19, 2025
Posted by: Izzie's mom
Gender:Female
I bought this in May and it stopped working already. The programmable timer only flashes and the brew button might work if I play with it a few minutes and will brew a pot of coffee then shut off and the coffee goes cold. I bought this same pot for my daughter over a year ago and it is still working. I really hate to have to spend money to replace a nearly, hardly used coffeepot but when I do, I will not be purchasing this model again.
Response from cuisinart.comBy Cuisinart, July 22, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900331571. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
1
Turns itself on/off in brew cycle constantly
on July 25, 2025
Posted by: GMFC
Gender:Female
Used to have the older version of this model and it lasted years but this one purchased in March 2025 worked until about 2 weeks ago when the brew button would turn itself off and on constantly. I'd have to monitor the brewing and turn it back on when it shut down on its own. Then after the brew it would turn itself back on. Looks like several people have had this same issue. Can I get a warranty replacement?
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 28, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number
8900335057. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
8900335057. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Fred
from Delaware
Gender:Male
Verified Purchase:Yes
This appliance was purchased as a replacement for an earlier model but quality has eroded. Labels on buttons quickly wiped off so memorize their purposes because the labels disappear. The tray is lighter weight than previous model and I suspect I’ll soon need to again replace this toaster-oven.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: StarAir
from Boynton Beach, fl
Gender:Female
Verified Purchase:Yes
I bought oven two months ago needs a few adjustments
Broiler pan in possible to clean stains, Takes to long to bake or broil. Needs instructions on time to cook basic things like bake potatoes, Steak etc.
Crumbs get stuck bottom of door otherwise good toasters oven.
Broiler pan in possible to clean stains, Takes to long to bake or broil. Needs instructions on time to cook basic things like bake potatoes, Steak etc.
Crumbs get stuck bottom of door otherwise good toasters oven.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com