Customer reviews from cuisinart.com
Cuisinart - Classic 12-Cup Coffeemaker - White
Average customer rating
4.4
(776 Reviews)
Rating breakdown 776 reviews
5 Stars
481
4 Stars
189
3 Stars
63
2 Stars
21
1 Star
22
91%of customers recommend this product.
(
508 out of
560)
Customer Reviews for Cuisinart - Classic 12-Cup Coffeemaker - White
Posted by: BEV B
from Seatle WA
Verified Purchase:Yes
The coffee maker is fine, but one feature I didn't notice when I purchased it is that the pot handle does not have a hinged lid like every pot I've ever seen. You have to pry it off and line it up to open up the pot and reattach the lid. Very inconvenient if you want to add a bit more water or something. So annoying is this that we dug in the cupboard and found an old pot that fits perfectly and works just fine with this brewer.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Mr. & Mrs. Dissatisfied
from Clearwater, Florida
Gender:Female
Verified Purchase:Yes
This product is not like previous Cuisinart coffee makers we have had in the past. The top does not flip up allowing you to easily fill without removing it. The coffee is not the same, it has a bitter taste (the coffee we use is the same as we have used previously). The top of the unit drips water when you open it, which results in constant clean up. We have been unable to determine how the auto shut off works, even after reading directions. We were able to set it to the number of hours we wanted, but now do not know how to turn it on. Overall Mr. Coffee would probably be a better investment.
Written by a customer while visiting cuisinart.com
Posted by: Ronne
Verified Purchase:Yes
I have a barely month old Cuisanart toaster oven. The user’s manual recommends cleaning the interior after each baking/roasting to prevent build-up. i tried this, with no success.
Written by a customer while visiting cuisinart.com
Posted by: SligoHarp
from 01104
Gender:Male
Verified Purchase:Yes
AutoPause feature broke on third use. The spring flew out of the filter basket
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Leodgr81
from Snyder, NY
Gender:Male
Verified Purchase:Yes
Great Product. This is my second one. My first one lasted over 10 years
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Burghman
from Ri
Gender:Male
Verified Purchase:Yes
90% of the time, it’s perfect. The other 10% of the time, something goes haywire and our food is ruined. I think it’s that the preheat never stops - just gets hotter and hotter, blackening everything inside. Example- frozen bagels, 325 for 5 min. About 1 in 10 is burned before preheating beeps while the other 9 are perfection.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, August 5, 2024
Hello-
We are so sorry to hear your toaster oven is not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference transaction number 505389759. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear your toaster oven is not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference transaction number 505389759. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: I don't have a white one.
Verified Purchase:Yes
I don't have a white one but it still makes coffee. I have a black one, so it makes black coffee. You have to add cream for white coffee. It is best to add the cream after it brews. Same with sugar. The gold filter leaves a horrible residue. Paper filters are much, much better. Aluminum filters are also bad. The warmer is a hotter, keeping your brewed coffee hotter than when it brewed - usually called Navy coffee. They do not make extra carafes for this model so be careful not to pour cold water on the hot carafe for your cold brew. Works best when plugged in, otherwise a very long brew time. Better overall brew because of the shower head water spray over the grounds instead of single spout drip which takes longer to wake up the shredded beans. Not self-cleaning, so do not brew without water. The 1-4 cup control actually works only if you use 1-4 cups of water and the same amount of scooped grounds. Be careful to properly seat the filter assembly or you will be cleaning up very hot coffee and grounds from whatever it sits on. So f you don't properly seat the filter assembly, it would be better to put the machine in a deep sink for ease of cleanup. Get a black ont - the coffee turns out better.
Written by a customer while visiting cuisinart.com
Posted by: CTshopper
from Connecticut
Gender:Female
Verified Purchase:Yes
This replaces a larger toaster oven. So far it has worked fine. I coated the controls with clear nail polish after reading other reviews about the lettering wearing off. Heats quickly and cooks as desired. It is the most expensive toaster oven I have ever purchased, so hopefully it lasts awhile.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com