Customer Reviews for Cuisinart - 5-Cup Coffeemaker w SS Carafe - Black
Customer Rating
5
Love it! Way cleaner than my old Mr Coffee 2 use!
on March 30, 2026
Posted by: Kidd#34
Gender:Male
Well my 20 yr old messy Mr Coffee 4 cup Coffee maker finally gave up. This is about the same size and 100 times cleaner and easier to use! Love the fact it'll shut off in 30 minutes vs my old one i would leave the kitchen light on as a reminder the Coffee was still on. The removable water reservoir is awesome and absolutely love the filter tray and filter screen. I always re-use the same filter until full. With the cone design you can actually empty and compost and reuse the cone filter which make the 100 filters last longer.
I love so many of the features of this coffee maker. The stainless steel carafe is so much safer for both the seniors and children in our home. No more guessing which filters to get with the mesh filter. Refilling the water chamber is a breeze.
When u fill the water to the full 5 cups, it overflows the carafe, and it leaks when u pour it at too steep of an angle. There is coffee all over my floor right now. Bought this with the understanding that cuisinart made good quality products. I would not recommend this machine unless you like staining your floor coffee color.
Response from cuisinart.comBy Cuisinart, March 23, 2026
Thank you for sharing your experience with us—we’re sorry to hear the machine overflowed when filled to the 5‑cup line and that the carafe leaks when poured at a steep angle. Overflowing can sometimes occur if the filter basket isn’t fully seated, if the grind is too fine, or if the lid isn’t closed securely, and our team can walk you through quick steps to ensure proper flow and prevent spills. We’d be happy to provide additional troubleshooting or explore support options to help resolve this, so please contact our Consumer Assistance Center at 1‑800‑726‑0190 and reference ticket number TICKET #8900570224. We appreciate you bringing this to our attention and the opportunity to help improve your experience.
I like it. my only criticism is the plastic covers for the water and coffee pot take an effort to attach them unlike the larger units. But for 5 cups it is worth it and simple to use without any fancy add ons
Be clear that the carafe is not insulated but simply stainless steel. That is perfect for me as I’m an expert at breaking glass carafes. I gave it four stars because it has too many “moving parts.” The removable tank is unnecessary and drips when removed and returned so I will only remove it occasionally for cleaning.