Customer reviews from cuisinart.com
Cuisinart - 5-Cup Coffeemaker w SS Carafe - Black
Average customer rating
4.5
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
198
4 Stars
59
3 Stars
19
2 Stars
10
1 Star
3
92%of customers recommend this product.
(
186 out of
202)
Customer Reviews for Cuisinart - 5-Cup Coffeemaker w SS Carafe - Black
Posted by: Mea C
Gender:Female
Verified Purchase:Yes
2 pts: The coffee maker takes up minimal space but is still larger than it's predecessor (the beloved 4 cup maker...that they should bring back...because it was a better machine).
3 pts: This makes a good cup of coffee...as it should...because that is it's only job.
-1 pt: The lid of the water reservoir isn't shaped in a way to prevent it from falling into the reservoir...problematic if you already have water in the reservior and have to fish the lid out.
-1 pt: When you pull the carafe out of the maker, regardless of whether it's still in the process of making coffee or after it is done, coffee will drip onto the hot plate. The dripping comes from the center 'button' that touches the top of the carafe lid. This dripping is something the predecessor did not do.
Response from cuisinart.comBy Cuisinart, April 13, 2026
Thank you for sharing your detailed feedback on the 5‑Cup Coffeemaker with Stainless Steel Carafe. We’re glad you’re enjoying the coffee quality, and for the issues you mentioned, ensuring the water reservoir lid is fully seated before filling and briefly pausing before removing the carafe may help reduce dripping from the brew‑pause valve; our Consumer Assistance Center can also walk through additional troubleshooting. Please contact us at 1‑800‑726‑0190 and reference Ticket #8900605344so our team can assist further. Thank you—we appreciate you taking the time to share your experience, as your feedback helps us improve future models.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Turns off too fast, carafe does not keep the coffee warm
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 27, 2026
Thank you for your feedback on the 5‑Cup Coffeemaker with Stainless Steel Carafe, and we understand your concerns about heat retention. Thermal carafe coffeemakers are designed to automatically turn off after brewing because they do not use a heating plate like traditional glass carafe models; instead, the double‑wall insulated stainless steel carafe is designed to keep coffee warm by retaining heat. For best temperature retention, we recommend pre‑warming the carafe with hot water before brewing, ensuring the lid is fully closed between pours, and minimizing how often the lid is opened. Thank you for your feedback, which helps us improve future models.
Written by a customer while visiting cuisinart.com
Posted by: Medora
Verified Purchase:Yes
Fair coffee maker. Not as consumer friendly as my old 12-cup Cuisenart.
Written by a customer while visiting cuisinart.com
Posted by: Uschi
Gender:Female
Verified Purchase:Yes
This is my 2nd one- my boyfriend wanted one too! Love the size, the shut-off feature when lifting the pot, and the removable clear water tank.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Linda AR
Gender:Female
Verified Purchase:Yes
It's a perfect carafe coffee maker. The coffee really taste better. Only complain is that it always drips from the top when I remove it and pour. Also carafe gets stain and needs a good cleaning. Otherwise I like it a lot and it's a space saver.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: kateh
Gender:Female
Verified Purchase:Yes
I have had a Cuisinart 4 cup coffee maker for years and years. This version is definitely an upgrade! Coffee tastes better and I like the water tank in the back that is separate. I will say that only time will tell if the plate starts to flake off like the previous maker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Sally O.
Gender:Female
Verified Purchase:Yes
Very good product. Looks nice on kitchen cabinet, easy to clean. Coffee tastes great.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Dora the Explorer
Gender:Female
Verified Purchase:Yes
It is a good size for one or two people. I like the overall size of the coffee maker on the kitchen cabinet. It is easy to operate and clean. The mesh filter is fine enough to use without a paper filter. The instructions are easy to follow.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com