While the coffee brewed was fine, this coffee maker does not live up to Cuisinart standards: 1) The coffee flow shut-off valve did not work most of the time (a problem we've never run into with our prior 12-cup Cuisinart coffee makers, 2) The lid over the grinds does not completely, and yet is difficult to open, 3) the reusable coffee mesh is made of plastic rather than copper (you have to separately order a copper one), 4) the On/Off switch is too easily switched on - which has happen to me a couple of times when moving the maker backward after filling the water reservoir,creating a mess, and 5) the metal carafe is made of very thin material and will easily dent. In conclusion this product does not live up to anticipated Cuisinart standards.
Response from cuisinart.comBy Cuisinart, March 21, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart item. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
I love this little coffee maker, which I got to replace a very Gevalia coffee maker. I did a fair bit of research and initially tried a fancier more expensive model which didn’t live up to the hype. This Cuisinart maker is perfect for one person and great for small kitchens. With good quality beans, the result is an exceptional cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Pretty cute look, but awful design, both lids are not secure in place, and the one for the water reservoir is super loose. The only nice thing about it, is that it has a water filter, but not even that makes it a keeper, the coffee is not warm enough, and once I add the cold almond milk it is like a latte, my plan was to return it, but my partner threw the box away
Response from cuisinart.comBy Cuisinart, March 21, 2025
We are so sorry to hear about the trouble you’ve experienced with your Cuisinart item and we would love to assist you. Please contact Cuisinart at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience.
Written by a customer while visiting cuisinart.com
[This review was collected as part of a promotion.] Purchased this coffeemaker for use in our motorhome. Wanted a smaller footprint. Disappointed that it didn’t have a preset time brew feature. Also made the “assumption” that the stainless steel carafe was a “thermal” one…WRONG!!…it makes really good coffee, but I wish it had more features.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
[This review was collected as part of a promotion.] POSITIVES: * Makes a good cup of coffee. * Uses cone filters (which I believe makes better coffee). * Fairly small footprint. * Easy to see how much water you're filling it with. * Metal carafe cannot be accidentally broken.
NEGATIVES: * I learned the hard way that the upper part of the interior of the carafe has a plastic ridge that is sharp enough to cut skin and draw blood if you hand-wash it. (!) * Even when the filter basket looks like it's set in place; you have to give it a deliberate light push until it snaps into its correct position. I've never seen a filter basket whose positioning is so fussy. It's not difficult to do, but it's not at all obvious. * Lid for water chamber is not attached to the chamber nor the unit, and can be accidentally dropped into the water chamber.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com