Customer reviews from bosch-home.com
Bosch - 800 Series Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and Pocket Handle, 42 dBA - Stainless Steel
Average customer rating
4.6
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
106
4 Stars
28
3 Stars
9
2 Stars
3
1 Star
2
91%of customers recommend this product.
(
120 out of
132)
Customer Reviews for Bosch - 800 Series Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and Pocket Handle, 42 dBA - Stainless Steel
Customer Rating
4
Liked My Old Bosch Better
on March 16, 2026
Posted by: JeanneB
I needed to buy a pocket door dishwasher for my remodeled kitchen so I chose a Bosch since I was happy with my last one. The new one has some features which I'm not really happy about. One of the worst features is the door slams closed if you don't open it at least half way. Which is inconvenient since I usually only open it 1/3 of the way to put silverware or small items in the top two trays. My old Bosch stayed open no matter where I left the door. This door has nearly slammed on my hand a couple of times. Also, the dishwasher was not coming close to drying my dishes even with the crystal drying feature. I'd open up the door and there would be moisture everywhere. I finally had to to turn on the sanitation cycle and go on their app and extend the drying time. That finally worked, but it defeats the purpose of energy consumption when it takes 2 hours to finish.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch 800 series
on March 11, 2026
Posted by: RoboDoc
[This review was collected as part of a promotion.] We love our new dishwasher! Our previous Bosch lasted 14 years. We thought it ran quiet but I had to put my hand in the door to see if this one was actually running! The new drying system is fantastic, glassware is spotless.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
What Happened To Bosch Quality
on March 9, 2026
Posted by: Ron S
I have been a huge Bosch fan for a while. My new 800 series dishwasher has been somewhat of a disappointment. Hard to set controls, dishwasher starts and then quits 15 minutes later, never will do a full cycle on "Auto", leaves a soapy feeling on dishes, and when it does finally do a full cycle, it does not dry the dishes very well.
Our previous Bosch Dishwasher was excellent, easy to start, very clean dishes, and the dishes were very dry when done.
We are trying to be happy, but it's been a disappointing start to this 800 series.
Our previous Bosch Dishwasher was excellent, easy to start, very clean dishes, and the dishes were very dry when done.
We are trying to be happy, but it's been a disappointing start to this 800 series.
Response from bosch-home.comBy RH, BSH, March 11, 2026
Thank you for sharing your review. We're sorry to hear that your new dishwasher has fallen short of expectations. For troubleshooting tips, please visit our support page at https://tinyurl.com/47fdbh9t. Our customer care team is also happy to assist at 1-800-944-2904 or BoschCare@bshg.com. We’re here to help!
Written by a customer while visiting bosch-home.com
Customer Rating
3
New and almost as good
on March 8, 2026
Posted by: John’s Bosch
[This review was collected as part of a promotion.] A replacement for my 23 year old Asko for which I was unable to secure local repair. I live in a very rural area and this was my only alternative. It works well but somewhat difficult to operate. It's as quiet as the Asko it replaces. It does a decent job but a few items were not completely cleaned. I have a dark kitchen and no interior light prevents me from seeing the complete interior. The best part is ever I need service there's an available repair provided by the dealer.
I would recommend this to a friend!
Response from bosch-home.comBy RH, BSH, March 11, 2026
Thank you for your feedback. We apologize if your dishwasher hasn't fully met your expectations. For troubleshooting tips, please visit our support page at https://tinyurl.com/47fdbh9t. Our customer care team is also happy to assist at 1-800-944-2904 or BoschCare@bshg.com. We’re here to help!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Great dishwasher
on March 5, 2026
Posted by: Pam M
[This review was collected as part of a promotion.] This is the most quiet dishwasher I've ever owned. It does a great job of getting everything really clean and sparkling. My only complaint is there is no indication that the dishes are clean. Most dishwashers will show 'clean' once the dishwasher is done running.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Surprised - Frustrated
on March 3, 2026
Posted by: T. Powers
We had a Bosch 500 series for years and were very pleased with how quiet it ran, the awesome 3rd rack and how well it cleaned the dishes. We recently purchased an 800 series. It washes well, runs a little quieter than our old one an has that 3rd rack I now cannot do without. If I had to buy it all over again I really don't think I would. The little aggravation is the 1 janky silverware basket that now comes with it. The tops of the basket don't provide enough spaces for all of your silverware if you have a big family or wait until your dishwasher is full to run it. (They also seem to let your silverware fall around willy nilly.) If you open and don't use the 'tops' of the basket the silverware basket is so short not all of the silverware will stay in place. You may not have room in the very top rack to put the additional silverware. My plan is to buy 2 new silverware baskets that are not made by Bosch. (I wish I would have kept my old ones.). The 2nd thing that really makes me regret purchasing this dishwasher is that even though we leveled up and bought a nicer dishwasher with more options, we don't have access to all of those options unless we connect our dishwasher to wifi. The very basic options are available on the dishwasher itself but the extra options we were looking forward to are only available through the app - you cannot use the app without connecting your dishwasher to the internet and cloud. Ridiculous. There is now a blinking red light for 'machine care' and you're supposed to use their special detergent and use the machine care cycle to disinfect the dishwasher. Not a bad idea, but the there is no machine care button on my 800 dishwasher. It's on the app. I guess it will be blinking for the next 7-10 years - if I can handle it that long. SO VERY FRUSTRATING.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, March 5, 2026
Hi and thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we're truly sorry to hear this model has not met your expectations. For any product-related inquiries, please feel free to call our Customer Care Team at 1-800-944-2904 for real-time support and assistance. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Bosch 800 Series Dishwasher
on February 24, 2026
Posted by: SkyeCharlie
[This review was collected as part of a promotion.] We recently purchased the 800 Series dishwasher from Bosch. We have been happy with the product from the ease of install to the quality of the clean. The crystal dry system leaves our dishes super clean and ready to put away immediately. We were a bit put off by the need to connect the unit to a phone to access all the features, but we do appreciate the alert on the phone when the dishwasher is done. We also appreciate the third rack but have found loading the dishwasher to be a bit of a challenge as the rack configuration is quite different from our last unit. Overall, the Bosch is a great dishwasher.
I would recommend this to a friend!
Response from bosch-home.comBy TM, CS, February 25, 2026
Hi, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. The following link provides tips for loading: https://www.bosch-home.com/us/experience-bosch/tips-and-tricks/all-articles/how-to-load-your-bosch-dishwasher. If this doesn't resolve the issue, please contact our customer service team at 1-800-944-2904, who would be happy to provide real-time troubleshooting and assistance. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love this dishwasher
on February 22, 2026
Posted by: Robin
[This review was collected as part of a promotion.] Quiet, cleans thoroughly, the top rack genius for cleaning cutlery.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com