Customer reviews from weber.com
Weber - Spirit E-310 3 Burner Liquid Propane Gas Grill - Black
Average customer rating
4.3
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
91
4 Stars
22
3 Stars
15
2 Stars
3
1 Star
10
86%of customers recommend this product.
(
79 out of
92)
Customer Reviews for Weber - Spirit E-310 3 Burner Liquid Propane Gas Grill - Black
Posted by: KateC
Verified Purchase:Yes
The ignition system is much harder to light than my old grill. There is no longer a button to push, and it takes multiple attempts to start. Last night it took 5 or 6 tries before it lit. I have also found that with this grill it is not as easy to regulate the temperature. Overall, I am not overly happy with this grill. I thought I was upgrading to a newer, better grill, but now wish I had kept my old one.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, May 13, 2026
Thank you for your feedback. We are sorry to hear the ignition experience and temperature control have not met your expectations compared to your previous grill. The Spirit E-310 features our Snap-Jet ignition system, which is designed differently from older push button ignitions and may take a little adjustment as you get familiar with the startup process.
For the best ignition performance, we recommend turning the burner knob slowly to start/high position and allowing the igniter to click before moving to the next burner. Environmental factors such as wind or propane flow can occasionally affect lighting performance.
We also understand how frustrating it can be when a new grill doesn't feel like the upgrade you expected. Temperature regulation can improve as you become more familiar with burner settings and preheat timing, but we appreciate you sharing your experience and will pass your comments along to our product team. Thank you!
For the best ignition performance, we recommend turning the burner knob slowly to start/high position and allowing the igniter to click before moving to the next burner. Environmental factors such as wind or propane flow can occasionally affect lighting performance.
We also understand how frustrating it can be when a new grill doesn't feel like the upgrade you expected. Temperature regulation can improve as you become more familiar with burner settings and preheat timing, but we appreciate you sharing your experience and will pass your comments along to our product team. Thank you!
Written by a customer while visiting weber.com
Posted by: Bart D
from NC
Verified Purchase:Yes
the grill is very good but I find the shut-off valve to the gas tank is too close to the hot bottom of the grill for my big hand.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Robert3377
from Atlanta
Verified Purchase:Yes
This is the best grill I have ever owned. It cooks very evenly and I have not had anything overcook like on previous grills.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: N & M
from NC
Verified Purchase:Yes
We are very dissatisfied with this model. Problems with the regulator (a kink in the hose) & no gas flows. We received a new one from Weber & there's still problems. I would appreciate someone from Weber to come inspect it to see what the problem is. I've tried two brand new filled tanks of propane for testing & still no gas flows through.
Response from weber.comBy Consumer Care, Weber, May 13, 2026
Thank you for your feedback. We are sorry to hear you are experiencing gas flow issues with the grill. This is not the Weber experience we strive to provide, and we want to help. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Branden
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Great Grill, slightly hard to put together if you purchase from box.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: RoJL
from Cape Cod, MA
Verified Purchase:Yes
Quality Weber product but it doesn’t sear meats well. The flames and heat tents are too far from the grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: P.Mac
from Long Island, NY
Verified Purchase:Yes
Great small grill for the price; would have liked to have the option to purchase a panel for the back of the grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
One step forward and two steps back
on May 2, 2026
Posted by: Mr. Disappointment
Very depressing to see that I'll never be able to upgrade my old trusty small Spirit to something that doesn't come with many tradeoffs. Yes, I can get three burners instead of two but then you can't have stainless steel. Oh boy, I can get a full size griddle but you can't have four wheels on the bottom any more. Oh wow, I can get snap-jet ignition but forget about having a full enclosure to conseal and protect your propane tank and anything else you want to store in the cabinet. And to top it off so you really really feel like you're getting less for your money, let's make the latest model weigh 98 lb instead of 120 lb because that is so beneficial to have less weight since you're only getting two wheels instead of four. I guess it takes a new generation of grill owners to not be as disappointed as I am in the product line.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, May 6, 2026
Your feedback is very important to us. We are sorry to hear about your disappointment with the Spirit E-310 Gas Grill. Please know that we take all consumer feedback seriously, and rest assured, we will relay it to the appropriate team. Please don’t hesitate to reach out to us directly if you need assistance. Your grill has an amazing warranty, and we've got you covered for any issues you may experience. Thank you!
Written by a customer while visiting weber.com