Customer reviews from weber.com
Weber - Spirit E-310 3 Burner Liquid Propane Gas Grill - Black
Average customer rating
4.4
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
76
4 Stars
17
3 Stars
9
2 Stars
2
1 Star
7
86%of customers recommend this product.
(
60 out of
70)
Customer Reviews for Weber - Spirit E-310 3 Burner Liquid Propane Gas Grill - Black
Posted by: mkoenig95
from Mo
Verified Purchase:Yes
Super grill. Easy to assemble. Looks great. Easy cleaning.
Written by a customer while visiting weber.com
Customer Rating
3
Missing back panel?
on June 18, 2025
Posted by: Kfarbat
from Greenville,SC
While we are generally pleased with the function of the grill, I’m wondering about an improvement in the design. There seems to be a missing back panel. Since we chose not to use a cover between use as we use nearly daily, any rain completely washes in through the back. If we’ve forgotten to remove the drip pan, the inside is an absolute mess. Also our dogs keep trying to get in the back lured by any drippings. Pita to completely clean after use and cooling daily
I would recommend this to a friend!
Response from weber.comBy Weber grills, June 23, 2025
We appreciate your feedback regarding the back of the grill being open. Our Care team will be sure to share your comments with the appropriate teams. Please look for our email outreach soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
1
Lower heat output
on November 10, 2025
Posted by: Balto Bill
Heat output of 3 burners went down from 32,000 BTU's 10 years ago (my last Weber grill) to only 24,000 BTU's now for the 3 burner grill. 25% heat reduction. Takes much longer to heat up, and does not get as hot and sear as well as my 10 year ago Weber did. I will NOT buy a Weber again.
Response from weber.comBy Consumer Care, Weber, November 11, 2025
We appreciate your feedback on the new Spirit E-310 Gas Grill, and we are sorry to hear that you are disappointed with the grill. Please know that while it may be different from our older models, at their core, they still have the quality, durability, and performance that the Spirit grill is known for. It is also backed by an amazing warranty, so you are covered for any issues you may experience.
Your feedback is very important to us, and we’ll ensure that it is relayed to the appropriate team for improvement. Please don’t hesitate to reach out to us if you need assistance. We are always here to help. Thank you!
Your feedback is very important to us, and we’ll ensure that it is relayed to the appropriate team for improvement. Please don’t hesitate to reach out to us if you need assistance. We are always here to help. Thank you!
Written by a customer while visiting weber.com
Customer Rating
1
One step forward and two steps back
on May 2, 2026
Posted by: Mr. Disappointment
Very depressing to see that I'll never be able to upgrade my old trusty small Spirit to something that doesn't come with many tradeoffs. Yes, I can get three burners instead of two but then you can't have stainless steel. Oh boy, I can get a full size griddle but you can't have four wheels on the bottom any more. Oh wow, I can get snap-jet ignition but forget about having a full enclosure to conseal and protect your propane tank and anything else you want to store in the cabinet. And to top it off so you really really feel like you're getting less for your money, let's make the latest model weigh 98 lb instead of 120 lb because that is so beneficial to have less weight since you're only getting two wheels instead of four. I guess it takes a new generation of grill owners to not be as disappointed as I am in the product line.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, May 6, 2026
Your feedback is very important to us. We are sorry to hear about your disappointment with the Spirit E-310 Gas Grill. Please know that we take all consumer feedback seriously, and rest assured, we will relay it to the appropriate team. Please don’t hesitate to reach out to us directly if you need assistance. Your grill has an amazing warranty, and we've got you covered for any issues you may experience. Thank you!
Written by a customer while visiting weber.com
Customer Rating
1
Don't Buy this Grill
on January 2, 2026
Posted by: No6ix
I've been using this grill for 2 years and you can't cook anything with any fat content on it. It flares up and burns food. Temperature will surge from 400 sustained to over 600 once the fat flare ups begin.
I've used Weber charcoal grills in the past. But worked never buy their gas/propane junk
Response from weber.comBy Consumer Care, Weber, January 12, 2026
We value your feedback, and your satisfaction with your grill is very important to us! We're sorry your food is being burned by flare-ups from grease. If regular flare-ups occur, the first step we recommend is cleaning your grill's Flavorizer Bars, cooking grates, and cookbox.
When grilling food with a high fat content, we recommend using a water pan to catch additional grease and prevent excess flaring.
We would like to know more about your experience and offer our assistance. Please look for an email from our Care team soon. Thank you!
When grilling food with a high fat content, we recommend using a water pan to catch additional grease and prevent excess flaring.
We would like to know more about your experience and offer our assistance. Please look for an email from our Care team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: NC Glen
from NC
Expertise:Intermediate
Verified Purchase:Yes
I've never owned any grill other than a Weber, as they are truly the best. Over the past 47 years I started with a kettle, then a propane kettle, then a Genesis, and now a Spirit. The Genesis lasted 24 years and was still fine when I left it for the new owners of my last home. Weber grills are INDESTRUCTABLE! This Spirit has every feature I want or need, at a very affordable price. I especially like the new ignition system.
My only complaint relates to the assembly instructions. I understand why it is all pictures rather than text, so it applies in any language, but it does make it a bit more difficult. I ended up putting the drip tray in backwards, which caused a mess the first time I used the grill but quickly straightened it out. Looking forward to getting a good, long life out of this grill. It looks like it is built to last, like all the other Weber grills I've had.
My only complaint relates to the assembly instructions. I understand why it is all pictures rather than text, so it applies in any language, but it does make it a bit more difficult. I ended up putting the drip tray in backwards, which caused a mess the first time I used the grill but quickly straightened it out. Looking forward to getting a good, long life out of this grill. It looks like it is built to last, like all the other Weber grills I've had.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
3
Low heat
on May 13, 2025
Posted by: FlimRons
from Ky
Grill does not get hot enought. Even when on seer.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, May 13, 2025
Thank you for your feedback and for choosing a Weber grill! Your grill should easily reach 450F, which is hot enough to cook and sear.
If your grill is not getting to that temperature, there are a few things to check. Let's start with the easy stuff:
1.) Please make sure you consider "High" on your control knobs to be the first spot to your left (the 9:00 position). The further you go to the right the lower the temperature will be and all the way to the right is low, except for designted Sear Boost knob areas.
2.) Please always cook with the lid down except when flipping the food halfway. The second you open the lid, the heat escapes, and you'll need to close it to let the temperature recover.
3.) It sounds like your grill may be in a safety mode known as “bypass." What’s happening is that the regulator thinks there’s a gas leak, so it reduces the pressure.
Perform a soapy water leak test to check for leaks. If there is no leak, follow these instructions to reset the bypass safety mode. This is not only the reset but also how you want to light your grill each time.
Open the lid
Make sure all knobs are in the off position
Turn your LP tank on all the way
Wait 60 seconds
Turn the first burner to start/high
Hit your igniter
Turn on remaining burners one at a time and set each to high
Close the lid
Let your grill preheat to 450°F
Our Specialist team is here to help. Please look for our email outreach soon. Thank you!
If your grill is not getting to that temperature, there are a few things to check. Let's start with the easy stuff:
1.) Please make sure you consider "High" on your control knobs to be the first spot to your left (the 9:00 position). The further you go to the right the lower the temperature will be and all the way to the right is low, except for designted Sear Boost knob areas.
2.) Please always cook with the lid down except when flipping the food halfway. The second you open the lid, the heat escapes, and you'll need to close it to let the temperature recover.
3.) It sounds like your grill may be in a safety mode known as “bypass." What’s happening is that the regulator thinks there’s a gas leak, so it reduces the pressure.
Perform a soapy water leak test to check for leaks. If there is no leak, follow these instructions to reset the bypass safety mode. This is not only the reset but also how you want to light your grill each time.
Open the lid
Make sure all knobs are in the off position
Turn your LP tank on all the way
Wait 60 seconds
Turn the first burner to start/high
Hit your igniter
Turn on remaining burners one at a time and set each to high
Close the lid
Let your grill preheat to 450°F
Our Specialist team is here to help. Please look for our email outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Steven Morgan
from Florida
Expertise:Intermediate
Verified Purchase:Yes
The quality in the construction is evident over other grills that I have owned. Looking forward to enjoying this for years to come.
I would recommend this to a friend!
Written by a customer while visiting weber.com