Customer reviews from weber.com
Weber - Spirit E-310 3 Burner Liquid Propane Gas Grill - Black
Average customer rating
4.3
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
82
4 Stars
20
3 Stars
12
2 Stars
3
1 Star
8
85%of customers recommend this product.
(
68 out of
80)
Customer Reviews for Weber - Spirit E-310 3 Burner Liquid Propane Gas Grill - Black
Customer Rating
1
Arrived with bent left panel
on July 28, 2025
Posted by: DisappointedTodd
from New york
Expertise:Intermediate
I have had 2 Weber grills before this one, which I loved. I only decided to buy a new one when the right wheel poked through the floor of the old one making it unstable.
Bought a new grill, began unpacking it and discovered the left panel bent , and not just a little. I would have had to bend it back to put the grill together. I didn't feel the quality was that good if this could happen so I am sending it back. I also saw another review where both panels were bent.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, July 29, 2025
Thank you for your feedback. We are really sorry to hear about the damaged bottom panel. We are here to help and will be sure to make this right. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Booom
from Atlanta
Verified Purchase:Yes
After buying this on line and assembling it I placed it next to my 12 year old Weber of the exact same model. Immediately I thought to myself there is utterly no comparison. I was shocked to see what a piece of crap the new Weber was. The size, build quality and general appearance paled in comparison to the old unit. Weber executives obviously cost cut these spirit units to the bone - the final result - garbage. To top it off after the second use the regulator started leaking gas - luckily I caught this before an explosion occurred.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, August 10, 2025
We appreciate your feedback. Your satisfaction is very important to us. We are really sorry to hear about your experience and the gas leak. We want to know more and offer our assistance. Please look for our email outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: SFMF
from NC, NC
Expertise:Intermediate
Verified Purchase:Yes
Love my e310! This replaced my 310 from 2017 which was over due since I wasn’t the best at keeping it out of the rain but my new model has the quality you’d expect from Weber and love that each burner has it’s own igniters!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Statman
Verified Purchase:Yes
Enjoying my new grill very much. One thing is that with this new grill, there is no fuel gage to let you know how much propane is left in the tank.
I would recommend this to a friend!
Response from weber.comBy Weber grills, September 2, 2025
Thank you for your feedback. We are really sorry to hear you are not satisfied with the tank scale not being included. Your comments will be shared with our team for consideration. Thank you!
Written by a customer while visiting weber.com
Posted by: Kevin92
from East TN
Expertise:Intermediate
Verified Purchase:Yes
Not what they used to be. Much thinner and cheaper built. Comparable to lower priced brands now.
Response from weber.comBy Consumer Care, Weber, September 11, 2025
We appreciate your feedback, and we apologize for the disappointment. We care about your satisfaction! Feedback like yours is a valuable part of our product design and evolution. We stand by our products and our grillers. Please reach out to our Care team if we can provide assistance.
Written by a customer while visiting weber.com
Posted by: Alex Win
Verified Purchase:Yes
It’s an alright grill. I had an older model that I had for 10 years and moved multiple time and it held up. This model seems kind of cheaply made with thin metals so we will see. It works fine but I’m not impressed.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, September 30, 2025
Your feedback means a lot to us. So sorry to hear the quality of the grill did not meet your expectations. We are here to help if you need us and we will always stand behind our products. Please reach out direct if you need further assistance. Thank you!
Written by a customer while visiting weber.com
Posted by: Corey A.
from Pensacola, Florida
Verified Purchase:Yes
The stainless steel era is gone, replaced by cheaper metal and more plastic. The grill struggles to achieve and maintain a 500 degree temperature, unlike other Webers I’ve owned. I miss my old Spirit. It was tried, trusty, and true, providing years of faithful service. This one just does not compare.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, October 31, 2025
We appreciate your feedback on the Spirit E-310 Gas Grill. We are sorry to hear the grill is not heating up to 500 degrees. Our Care Team will reach out to help resolve this issue. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: High priced help
Verified Purchase:Yes
I use my grill year round my old and the new never failed in all kinds of Wisconsin weather conditions. I’ve grilled for. Two persons to a dozen. My old grill was in its mid twenties the new I rebuilt it but it was time for a new unit. I never hesitated to buy a Weber. I love the new grill it’s built as well as the old unit. Built Weber strong Weber easy to use easy to clean and care for.
Written by a customer while visiting weber.com