After buying this on line and assembling it I placed it next to my 12 year old Weber of the exact same model. Immediately I thought to myself there is utterly no comparison. I was shocked to see what a piece of crap the new Weber was. The size, build quality and general appearance paled in comparison to the old unit. Weber executives obviously cost cut these spirit units to the bone - the final result - garbage. To top it off after the second use the regulator started leaking gas - luckily I caught this before an explosion occurred.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, August 10, 2025
We appreciate your feedback. Your satisfaction is very important to us. We are really sorry to hear about your experience and the gas leak. We want to know more and offer our assistance. Please look for our email outreach soon. Thank you!
Enjoying my new grill very much. One thing is that with this new grill, there is no fuel gage to let you know how much propane is left in the tank.
I would recommend this to a friend!
Response from weber.comBy Weber grills, September 2, 2025
Thank you for your feedback. We are really sorry to hear you are not satisfied with the tank scale not being included. Your comments will be shared with our team for consideration. Thank you!
Not what they used to be. Much thinner and cheaper built. Comparable to lower priced brands now.
Response from weber.comBy Consumer Care, Weber, September 11, 2025
We appreciate your feedback, and we apologize for the disappointment. We care about your satisfaction! Feedback like yours is a valuable part of our product design and evolution. We stand by our products and our grillers. Please reach out to our Care team if we can provide assistance.
It’s an alright grill. I had an older model that I had for 10 years and moved multiple time and it held up. This model seems kind of cheaply made with thin metals so we will see. It works fine but I’m not impressed.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, September 30, 2025
Your feedback means a lot to us. So sorry to hear the quality of the grill did not meet your expectations. We are here to help if you need us and we will always stand behind our products. Please reach out direct if you need further assistance. Thank you!
The stainless steel era is gone, replaced by cheaper metal and more plastic. The grill struggles to achieve and maintain a 500 degree temperature, unlike other Webers I’ve owned. I miss my old Spirit. It was tried, trusty, and true, providing years of faithful service. This one just does not compare.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, October 31, 2025
We appreciate your feedback on the Spirit E-310 Gas Grill. We are sorry to hear the grill is not heating up to 500 degrees. Our Care Team will reach out to help resolve this issue. Please look for an outreach email from us soon. Thank you!
I use my grill year round my old and the new never failed in all kinds of Wisconsin weather conditions. I’ve grilled for. Two persons to a dozen. My old grill was in its mid twenties the new I rebuilt it but it was time for a new unit. I never hesitated to buy a Weber. I love the new grill it’s built as well as the old unit. Built Weber strong Weber easy to use easy to clean and care for.
Written by a customer while visiting weber.com
Customer Rating
4
Not bad be careful when putting together
on April 19, 2026
Posted by: Gas tech
Bought it a few days ago the sore model look impressive. Putting it together was a little challenging the part where you the backing to the knobs on took a few minutes and I’m not even sure it was put on correctly l