Customer reviews from weber.com
Weber - Spirit E-310 3 Burner Liquid Propane Gas Grill - Black
Average customer rating
4.5
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
68
4 Stars
12
3 Stars
9
2 Stars
2
1 Star
3
88%of customers recommend this product.
(
51 out of
58)
Customer Reviews for Weber - Spirit E-310 3 Burner Liquid Propane Gas Grill - Black
Posted by: Statman
Verified Purchase:Yes
Enjoying my new grill very much. One thing is that with this new grill, there is no fuel gage to let you know how much propane is left in the tank.
I would recommend this to a friend!
Response from weber.comBy Weber grills, September 2, 2025
Thank you for your feedback. We are really sorry to hear you are not satisfied with the tank scale not being included. Your comments will be shared with our team for consideration. Thank you!
Written by a customer while visiting weber.com
Posted by: Alex Win
Verified Purchase:Yes
It’s an alright grill. I had an older model that I had for 10 years and moved multiple time and it held up. This model seems kind of cheaply made with thin metals so we will see. It works fine but I’m not impressed.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, September 30, 2025
Your feedback means a lot to us. So sorry to hear the quality of the grill did not meet your expectations. We are here to help if you need us and we will always stand behind our products. Please reach out direct if you need further assistance. Thank you!
Written by a customer while visiting weber.com
Posted by: Corey A.
from Pensacola, Florida
Verified Purchase:Yes
The stainless steel era is gone, replaced by cheaper metal and more plastic. The grill struggles to achieve and maintain a 500 degree temperature, unlike other Webers I’ve owned. I miss my old Spirit. It was tried, trusty, and true, providing years of faithful service. This one just does not compare.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, October 31, 2025
We appreciate your feedback on the Spirit E-310 Gas Grill. We are sorry to hear the grill is not heating up to 500 degrees. Our Care Team will reach out to help resolve this issue. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
1
Lower heat output
on November 10, 2025
Posted by: Balto Bill
Heat output of 3 burners went down from 32,000 BTU's 10 years ago (my last Weber grill) to only 24,000 BTU's now for the 3 burner grill. 25% heat reduction. Takes much longer to heat up, and does not get as hot and sear as well as my 10 year ago Weber did. I will NOT buy a Weber again.
Response from weber.comBy Consumer Care, Weber, November 11, 2025
We appreciate your feedback on the new Spirit E-310 Gas Grill, and we are sorry to hear that you are disappointed with the grill. Please know that while it may be different from our older models, at their core, they still have the quality, durability, and performance that the Spirit grill is known for. It is also backed by an amazing warranty, so you are covered for any issues you may experience.
Your feedback is very important to us, and we’ll ensure that it is relayed to the appropriate team for improvement. Please don’t hesitate to reach out to us if you need assistance. We are always here to help. Thank you!
Your feedback is very important to us, and we’ll ensure that it is relayed to the appropriate team for improvement. Please don’t hesitate to reach out to us if you need assistance. We are always here to help. Thank you!
Written by a customer while visiting weber.com
Posted by: mkoenig95
from Mo
Verified Purchase:Yes
Super grill. Easy to assemble. Looks great. Easy cleaning.
Written by a customer while visiting weber.com
Customer Rating
3
Missing back panel?
on June 18, 2025
Posted by: Kfarbat
from Greenville,SC
While we are generally pleased with the function of the grill, I’m wondering about an improvement in the design. There seems to be a missing back panel. Since we chose not to use a cover between use as we use nearly daily, any rain completely washes in through the back. If we’ve forgotten to remove the drip pan, the inside is an absolute mess. Also our dogs keep trying to get in the back lured by any drippings. Pita to completely clean after use and cooling daily
I would recommend this to a friend!
Response from weber.comBy Weber grills, June 23, 2025
We appreciate your feedback regarding the back of the grill being open. Our Care team will be sure to share your comments with the appropriate teams. Please look for our email outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: NC Glen
from NC
Expertise:Intermediate
Verified Purchase:Yes
I've never owned any grill other than a Weber, as they are truly the best. Over the past 47 years I started with a kettle, then a propane kettle, then a Genesis, and now a Spirit. The Genesis lasted 24 years and was still fine when I left it for the new owners of my last home. Weber grills are INDESTRUCTABLE! This Spirit has every feature I want or need, at a very affordable price. I especially like the new ignition system.
My only complaint relates to the assembly instructions. I understand why it is all pictures rather than text, so it applies in any language, but it does make it a bit more difficult. I ended up putting the drip tray in backwards, which caused a mess the first time I used the grill but quickly straightened it out. Looking forward to getting a good, long life out of this grill. It looks like it is built to last, like all the other Weber grills I've had.
My only complaint relates to the assembly instructions. I understand why it is all pictures rather than text, so it applies in any language, but it does make it a bit more difficult. I ended up putting the drip tray in backwards, which caused a mess the first time I used the grill but quickly straightened it out. Looking forward to getting a good, long life out of this grill. It looks like it is built to last, like all the other Weber grills I've had.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
3
Low heat
on May 13, 2025
Posted by: FlimRons
from Ky
Grill does not get hot enought. Even when on seer.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, May 13, 2025
Thank you for your feedback and for choosing a Weber grill! Your grill should easily reach 450F, which is hot enough to cook and sear.
If your grill is not getting to that temperature, there are a few things to check. Let's start with the easy stuff:
1.) Please make sure you consider "High" on your control knobs to be the first spot to your left (the 9:00 position). The further you go to the right the lower the temperature will be and all the way to the right is low, except for designted Sear Boost knob areas.
2.) Please always cook with the lid down except when flipping the food halfway. The second you open the lid, the heat escapes, and you'll need to close it to let the temperature recover.
3.) It sounds like your grill may be in a safety mode known as “bypass." What’s happening is that the regulator thinks there’s a gas leak, so it reduces the pressure.
Perform a soapy water leak test to check for leaks. If there is no leak, follow these instructions to reset the bypass safety mode. This is not only the reset but also how you want to light your grill each time.
Open the lid
Make sure all knobs are in the off position
Turn your LP tank on all the way
Wait 60 seconds
Turn the first burner to start/high
Hit your igniter
Turn on remaining burners one at a time and set each to high
Close the lid
Let your grill preheat to 450°F
Our Specialist team is here to help. Please look for our email outreach soon. Thank you!
If your grill is not getting to that temperature, there are a few things to check. Let's start with the easy stuff:
1.) Please make sure you consider "High" on your control knobs to be the first spot to your left (the 9:00 position). The further you go to the right the lower the temperature will be and all the way to the right is low, except for designted Sear Boost knob areas.
2.) Please always cook with the lid down except when flipping the food halfway. The second you open the lid, the heat escapes, and you'll need to close it to let the temperature recover.
3.) It sounds like your grill may be in a safety mode known as “bypass." What’s happening is that the regulator thinks there’s a gas leak, so it reduces the pressure.
Perform a soapy water leak test to check for leaks. If there is no leak, follow these instructions to reset the bypass safety mode. This is not only the reset but also how you want to light your grill each time.
Open the lid
Make sure all knobs are in the off position
Turn your LP tank on all the way
Wait 60 seconds
Turn the first burner to start/high
Hit your igniter
Turn on remaining burners one at a time and set each to high
Close the lid
Let your grill preheat to 450°F
Our Specialist team is here to help. Please look for our email outreach soon. Thank you!
Written by a customer while visiting weber.com