Weber still makes the best outdoor grill. We live close to the atlantic ocean & the salt air tends to speed up the rusting process on anything metal that’s outside in your yard. This is our 2nd. Weber grill in the last 12 years. They just last longer. I opted for the self-assembly & the directions were easy too follow.
Grill was delivered in excellent shape and was easy to assembly. Grilled that same evening and everything worked perfectly. It is easy to start and heats up quickly. I love the temperature gauge on the outside of the grill. All in all I am very pleased so far with my purchase.
I am pleased with my new Weber E-310. This is my 3rd Weber grill and it's meeting expectations. The assembly was easy enough and the operation works as described. My only complaint is the grease tray can only be removed from the back. This makes access more challenging depending on where the grill is located.
All good, really consistent heat distribution. Love it.
Written by a customer while visiting weber.com
Customer Rating
3
Low heat
on May 13, 2025
Posted by: FlimRons
from Ky
Grill does not get hot enought. Even when on seer.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, May 13, 2025
Thank you for your feedback and for choosing a Weber grill! Your grill should easily reach 450F, which is hot enough to cook and sear.
If your grill is not getting to that temperature, there are a few things to check. Let's start with the easy stuff:
1.) Please make sure you consider "High" on your control knobs to be the first spot to your left (the 9:00 position). The further you go to the right the lower the temperature will be and all the way to the right is low, except for designted Sear Boost knob areas.
2.) Please always cook with the lid down except when flipping the food halfway. The second you open the lid, the heat escapes, and you'll need to close it to let the temperature recover.
3.) It sounds like your grill may be in a safety mode known as “bypass." What’s happening is that the regulator thinks there’s a gas leak, so it reduces the pressure.
Perform a soapy water leak test to check for leaks. If there is no leak, follow these instructions to reset the bypass safety mode. This is not only the reset but also how you want to light your grill each time.
Open the lid Make sure all knobs are in the off position Turn your LP tank on all the way Wait 60 seconds Turn the first burner to start/high Hit your igniter Turn on remaining burners one at a time and set each to high Close the lid Let your grill preheat to 450°F
Our Specialist team is here to help. Please look for our email outreach soon. Thank you!