Customer Reviews for Weber - Spirit E-310 3 Burner Liquid Propane Gas Grill - Black
Customer Rating
1
Arrived with bent left panel
on July 28, 2025
Posted by: DisappointedTodd
from New york
Expertise:Intermediate
I have had 2 Weber grills before this one, which I loved. I only decided to buy a new one when the right wheel poked through the floor of the old one making it unstable.
Bought a new grill, began unpacking it and discovered the left panel bent , and not just a little. I would have had to bend it back to put the grill together. I didn't feel the quality was that good if this could happen so I am sending it back. I also saw another review where both panels were bent.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, July 29, 2025
Thank you for your feedback. We are really sorry to hear about the damaged bottom panel. We are here to help and will be sure to make this right. Please look for an outreach email from us soon. Thank you!
After a few weeks of use, we very much like our Spirit E310. It gets up to speed quickly, feels sturdy, cooks more evenly than either of our previous grills and has an excellent battery-free ignition system. On the downside, it was missing 3 screws so Weber overnighted two, then two more so there was a frustrating delay. Also, there appeared to be no thought given to tipping over from a gust of wind. The space between the two grates is 3/4" which is too much as narrow items like breakfast sausages fall through. Assembly directions were in need of more thought by actual assemblers. They should improve the engineering review process. Still, the overall grill is very good.
Very nice grill for the price. Nice control on the heating. This is my 3rd Weber gas grills. Had others but don't last or cook the same as a Weber. This Weber grill is to replace my 28 year old Weber, which still works. But needed some new parts. So Down graded to a little smaller ones. Keep up the amazing work
After buying this on line and assembling it I placed it next to my 12 year old Weber of the exact same model. Immediately I thought to myself there is utterly no comparison. I was shocked to see what a piece of crap the new Weber was. The size, build quality and general appearance paled in comparison to the old unit. Weber executives obviously cost cut these spirit units to the bone - the final result - garbage. To top it off after the second use the regulator started leaking gas - luckily I caught this before an explosion occurred.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, August 10, 2025
We appreciate your feedback. Your satisfaction is very important to us. We are really sorry to hear about your experience and the gas leak. We want to know more and offer our assistance. Please look for our email outreach soon. Thank you!