When i plugged in my older propane tank and turned it on, I heard gas leaking. If i changed the physical position of the tank and straightened the cable from weber to the tsnk, hissing stop.Not sure why but i can't put my tank in the proper place on weber without hissing. Knly slternative is to but and fill a new tank.
Response from weber.comBy Weber grills, July 29, 2025
Thank you for your feedback. We are really sorry to hear you are experiencing a gas leak. We want to know more and offer our assistance to get this resolved. Please look for an outreach email from our Care team soon. Thank you!
Decent sized grill for a family of 4 or 5. Nice even heat. Only one dislike-you have to take the whole drip tray section at the back off to change the tank.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Arrived with bent left panel
on July 28, 2025
Posted by: DisappointedTodd
from New york
Expertise:Intermediate
I have had 2 Weber grills before this one, which I loved. I only decided to buy a new one when the right wheel poked through the floor of the old one making it unstable.
Bought a new grill, began unpacking it and discovered the left panel bent , and not just a little. I would have had to bend it back to put the grill together. I didn't feel the quality was that good if this could happen so I am sending it back. I also saw another review where both panels were bent.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, July 29, 2025
Thank you for your feedback. We are really sorry to hear about the damaged bottom panel. We are here to help and will be sure to make this right. Please look for an outreach email from us soon. Thank you!