Customer reviews from bosch-home.com
Bosch - 500 Series 36 in. Wide 21.6 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with External Water - Stainless Steel
Average customer rating
4.4
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
43
4 Stars
12
3 Stars
6
2 Stars
2
1 Star
3
84%of customers recommend this product.
(
37 out of
44)
Customer Reviews for Bosch - 500 Series 36 in. Wide 21.6 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with External Water - Stainless Steel
Customer Rating
5
G/J refrigerator
on June 23, 2026
Posted by: Gunther
[This review was collected as part of a promotion.] Love Bosch products. Have had a Bosch dishwasher for 23 years, looks like new and no repairs.
New Bosch refrigerator is just as nice.
Had one issue already with ice maker but explained to us not to leave on or ice will freeze together. Once bucket is about 3/4 full, turn off until used, or empty into container. Working great since getting advice.
New Bosch refrigerator is just as nice.
Had one issue already with ice maker but explained to us not to leave on or ice will freeze together. Once bucket is about 3/4 full, turn off until used, or empty into container. Working great since getting advice.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Doors?
on June 23, 2026
Posted by: Bosch customer ?
[This review was collected as part of a promotion.] I wish that the doors closed with a little more weight behind them. Sometimes I push the door closed and find out, only when I go back to the frig, that the door is not closed. It's not opened enough to have the alarms go off, but it's open. I wish is was a more solid close.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, June 24, 2026
Hi and thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we're truly sorry to hear this model has not met your expectations. For any product-related inquiries, please feel free to call our Customer Care Team at 1-800-944-2904 for real-time support and assistance. Thank you.
Written by a customer while visiting bosch-home.com