Customer reviews from bosch-home.com
Bosch - 500 Series 21 Cu. Ft. Bottom-Freezer French Door Counter-Depth Smart Refrigerator with External Water and Ice - Stainless Steel
Average customer rating
4.3
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
16
4 Stars
6
3 Stars
2
2 Stars
1
1 Star
1
87%of customers recommend this product.
(
13 out of
15)
Customer Reviews for Bosch - 500 Series 21 Cu. Ft. Bottom-Freezer French Door Counter-Depth Smart Refrigerator with External Water and Ice - Stainless Steel
Customer Rating
5
Love our new Bosch Refrigerator
on April 28, 2025
Posted by: Clpr
Love it so far. Just need to get familiar with all the control features.
I would recommend this to a friend!
Response from bosch-home.comBy CS, RH, April 29, 2025
Hi Clpr, that's great to hear you're loving your new Bosch refrigerator so far! Enjoy exploring all the cool features! If you have any questions as you get acquainted, our customer care team is here to help at 1-800-944-2904 or BoschCare@bshg.com. Thank you for choosing Bosch!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Upgrade
on May 26, 2025
Posted by: Sounder
[This review was collected as part of a promotion.] I had an 2006 Jenn-Air that served me well until its noises increased and I wanted to replace on my time instead of its. Research got my choice down to a Bosch and two other brands. Went with the Bosch for a bit of a higher price and glad I did. I particularly like the sliding draweres vs. the sticky, herky jerky ones. Large door shape bins are very handy for tall, bulky items that I previously had to keep in the main compartment.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Nice refrigerator!
on May 31, 2025
Posted by: CathyS
[This review was collected as part of a promotion.] Our large LG Refrigerator was acting up so we decided to go with Bosch since we were happy with their dishwasher. We bought the smaller unit knowing we would have to scale back on the amount of food we buy. It's been running great. The only improvements I'd like to suggest is allowing the drawers to pull out more, stop making ice when bin is full and add another shelf to the right door.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great Bosch Refrigerator
on June 12, 2025
Posted by: Tom E.
[This review was collected as part of a promotion.] two things stand out immediately, first is the very low noise level of the working compressor, and second is the low energy consumption. The interior is spacious and better arranged then my previous GE product. Overall, very satisfied with my new Bosch!
Written by a customer while visiting bosch-home.com
Customer Rating
5
review
on June 16, 2025
Posted by: Caro
[This review was collected as part of a promotion.] Wonderful design and performance
Written by a customer while visiting bosch-home.com
Customer Rating
2
Water dispenser
on June 27, 2025
Posted by: Stacey
After 3 weeks, water dispenser ran uncontrollably and flooded the refrigerator and floor. We had to shut the water offfrom the basement.
Response from bosch-home.comBy Bosch Home US, June 30, 2025
Hi Stacey, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. Our Customer Care Team is available at 1-800-944-2904 if assistance is needed with your dispenser. Please know we're here to help. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Amazing Fridge
on July 3, 2025
Posted by: Tammy
[This review was collected as part of a promotion.] The fridge is fantastic from the moment you plug it in! Quiet operation, seamless design. Massive ice after 24 hours! Great layout and design. LOVE our fridge!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Fridge & Freezer Temp's & Water Dispenser Problems
on July 6, 2025
Posted by: Mike
[This review was collected as part of a promotion.] Review of my Bosch French Door Refrigerator Model B36CD52SNS, with in-door Ice and Water Dispenser, purchased NEW June 3, 2025 and Installed on June 5, 2025. It has Multiple Problems:
• Refrigerator Temperature Varies. It’s set to 38 degrees, but the temperature is often TOO COLD at 23 degrees, 25 degrees, 30 degrees, or 32 degrees.
• Freezer Temperature Varies. It’s set to 0 degrees, but the temperature is often TOO WARM at 5 degrees, 10 degrees, 24 degrees, or 30 degrees.
• Water Dispenser Intermittently Doesn’t Stop, causing water to overflow down the front of the refrigerator and onto the floor.
• Water Dispenser Intermittently Doesn’t Dispense Water.
• Ice Dispenser failed once to Dispense Ice.
I hope that a Service Technician or BOSCH will be able to resolve these problems.
• Refrigerator Temperature Varies. It’s set to 38 degrees, but the temperature is often TOO COLD at 23 degrees, 25 degrees, 30 degrees, or 32 degrees.
• Freezer Temperature Varies. It’s set to 0 degrees, but the temperature is often TOO WARM at 5 degrees, 10 degrees, 24 degrees, or 30 degrees.
• Water Dispenser Intermittently Doesn’t Stop, causing water to overflow down the front of the refrigerator and onto the floor.
• Water Dispenser Intermittently Doesn’t Dispense Water.
• Ice Dispenser failed once to Dispense Ice.
I hope that a Service Technician or BOSCH will be able to resolve these problems.
No, I would not recommend this to a friend.
Response from bosch-home.comBy RH, CS, July 9, 2025
Hi Mike, thanks for sharing your review. We’re deeply sorry to hear about the issues you're experiencing with your Bosch refrigerator. Your feedback is important to us, and we want to help. Please reach out to our Customer Care team at 1-800-944-2904 or BoschCare@bshg.com for further assistance. Thank you!
Written by a customer while visiting bosch-home.com