Customer reviews from bosch-home.com
Bosch - 500 Series 21.6 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with External Water and Ice - Stainless Steel
Average customer rating
4.2
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
28
4 Stars
9
3 Stars
4
2 Stars
2
1 Star
3
82%of customers recommend this product.
(
23 out of
28)
Customer Reviews for Bosch - 500 Series 21.6 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with External Water and Ice - Stainless Steel
Customer Rating
5
Great Product!
on January 6, 2026
Posted by: DanHC
[This review was collected as part of a promotion.] This unit is great! Great size and capacity. Looks great too.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Counter depth Bosch refrigerator
on January 10, 2026
Posted by: Christina
[This review was collected as part of a promotion.] We love this refrigerator for the additional floor space it provides being counter depth, for the beautiful appearance, the excellent use of space for food storage and for the fast ice production. We are so happy that we made this purchase.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love My Bosch Refrigerator!!
on January 12, 2026
Posted by: Terry
[This review was collected as part of a promotion.] Just had my new Bosch refrigerator installed and I love it!! It's everything Icould ask for! It's beautiful and stylish! It has plenty of space in the refrigerator and freezer to store my food. I love that I can connect it to my iPhone. I highly recommend it to anyone that is looking for a dependable, affordable,stylish refrigerator.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Second Thoughts
on January 15, 2026
Posted by: K. Jackson
[This review was collected as part of a promotion.] I ended up with this model, because the Bosch model I really wanted was a half inch too tall. Refrigerator is entirely too small. There is a mystery shelf that is completely unusable. The water flow is sluggish, inconsistent, leaky, and the water from the filter tastes funky. The door only alarms if one of doors is open. Frost easily builds on the freezer door. That's the cons. Pros. It's cute. There's more freezer space than I anticipated. The lighting is nice.
No, I would not recommend this to a friend.
Response from bosch-home.comBy BE, CS, January 16, 2026
Hi, thank you for your review. We're sorry to hear about the trouble with your unit. Our team is happy to help address the leakage, as well as the door alarm. If we may help answer any questions, connect with us at 800-944-2904 or BoschCare@BSHG.com.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Love My Refrigerator
on January 18, 2026
Posted by: 1 st Time Bosch Owner
[This review was collected as part of a promotion.] Roomy counter depth, better quality than a lot of refrigerators we looked at. Stainless stays clean from finger prints. Love the tall ice and water dispenser great for pitcher and water bottles. Makes abundance of ice. Ice maker doesn't stop quick enough
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Scratch on right door
on January 21, 2026
Posted by: Kathy
[This review was collected as part of a promotion.] I noticed the scratch before we tore off the wrappng film and thought it was something on the film. However when we got the wrapping film off the refrigerator there IS a scratch on the right hand door. Not happy about this and hope the issue can be resolved quickly - will you replace the door or do you have a way to eliminate the scratch and make it look good? I have added a photo where you can see the vertical scratch. If not for the scratch my rating would have been a 5 star, if it's not taken care of my rating will be a 1 star.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, January 21, 2026
Hi, thanks for contacting Bosch. Our appliances carry a 30 day cosmetic warranty for issues like this one. For assistance, please call our Customer Support team at 1-800-944-2904. Alternatively, you may locate an authorized service provider in your area through this link: https://www.bosch-home.com/us/owner-support/repair-service. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch is the best
on January 21, 2026
Posted by: Stewy
[This review was collected as part of a promotion.] Appearance and shelving, drawers glide nicely and quiet
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch Refrigerator
on January 24, 2026
Posted by: Alaska Frig
Terrific product--smart looking and well designed!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com