Customer reviews from bosch-home.com
Bosch - 500 Series 36 in. Wide 21.6 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with External Water - Stainless Steel
Average customer rating
4.3
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
56
4 Stars
16
3 Stars
7
2 Stars
3
1 Star
5
83%of customers recommend this product.
(
49 out of
59)
Customer Reviews for Bosch - 500 Series 36 in. Wide 21.6 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with External Water - Stainless Steel
Customer Rating
4
Refrigerator
on March 9, 2026
Posted by: Lori
Nice refrigerator. However, the inside drawers will not close and the bottom drawer handle is very warped - bows out on both sides. Bosch, please confirm how you will correct this.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch awesome frig
on March 8, 2026
Posted by: mrw246
[This review was collected as part of a promotion.] The Bosch 500 is an excellent frig & ice maker. very quiet and very efficient. much better than others looked at : LG, Samsung
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Brand New Bosch
on March 2, 2026
Posted by: AJ Bid
[This review was collected as part of a promotion.] This refrigerator has been great so far in the month since it was delivered. We love the counter depth size without sacrificing all the space we previously had in our previous refrigerator. The finish is great for not showing water mark or fingerprints. We love the fact that a water bottle stands under the water/ice dispenser without having to hold it on an angle or maneuver the bottle under. The water bottle fill feature is perfect for filling not only a bottle but also a glass and setting the ounces to size and then being able to walk away as it fills. The only thing we were confused by was on the right door shelves, there was a space for an additional bin that is not included. It was a very large space and looked awkward with no shelf there. Thankfully we found one that fit great and matched online. Overall, a great purchase we have been very happy with so far.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Awesome Fridge
on February 26, 2026
Posted by: lisafl4
[This review was collected as part of a promotion.] Love my new Bosch Fridge. So much space. Ice maker works really fast to make ice. And its very nice looking compared to other brands.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Outstanding Appliance
on February 20, 2026
Posted by: B-rad
[This review was collected as part of a promotion.] Took delivery of this fridge/freezer to replace an older model. A way better configuration for storage and freezer space.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Refrigerator
on February 20, 2026
Posted by: Kathy
Love the room in the refrigerator and how I can adjust shelves to fit my needs. Had an issue with a scratch on the door when it came out of the box but they took care of it right away with a new door. Only thing I'm concerned about is the long bottom drawer in the refrigerator- it doesn't seem very sturdy. But overall - love my new fridge!
Written by a customer while visiting bosch-home.com
Customer Rating
4
So far, so good
on February 19, 2026
Posted by: Rokee
[This review was collected as part of a promotion.] This is the only decent fridge we found that fit our space. I'm a big fan of Bosch in general, so I hope it works out! Despite the exterior water dispenser, there's still plenty of room. The produce drawers actually do keep things fresh, but sometimes slide open.
The only thing I wish was different is to have the ability to customize the door shelves. Plus, it's not "fingerprint proof", so regular polishing is required. Overall? It's really pretty and works! Fingers crossed that it lasts.
The only thing I wish was different is to have the ability to customize the door shelves. Plus, it's not "fingerprint proof", so regular polishing is required. Overall? It's really pretty and works! Fingers crossed that it lasts.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
2
Bad design
on February 16, 2026
Posted by: Marge
Doors pop open.
Response from bosch-home.comBy BE, CS, February 17, 2026
Hi, thank you for your review. We apologize for the trouble with your refrigerator. We encourage you to ensure the mullion flap seats properly, ensure interior drawers are fully closed and ensure goods inside the refrigerator are not pressing against the doors. If issues persist, our service team would be happy to look into this. Connect with us at 800-944-2904 or BoschCare@BSHG.com.
Written by a customer while visiting bosch-home.com