Customer reviews from bosch-home.com
Bosch - 500 Series 36 in. Wide 21.6 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with External Water - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(59 Reviews)
Open Ratings Snapshot
Rating breakdown 59 reviews
5 Stars
38
4 Stars
11
3 Stars
5
2 Stars
2
1 Star
3
84%of customers recommend this product. 
(
32 out of 38
)
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Customer Reviews for Bosch - 500 Series 36 in. Wide 21.6 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with External Water - Stainless Steel
Customer Rating
5 out of 5
5
Bosch 500 Series Review
on November 18, 2025
Posted by: Satisfied
We are thoroughly satisfied with our new Bosch 500 Series refrigerator. It holds temperature extremely well which was a problem with our prior unit which was not Bosch. It is also whisper qiet, you hardly know it's working.
Written by a customer while visiting bosch-home.com
Customer Rating
4 out of 5
4
French Door Standard Size Ref
on November 18, 2025
Posted by: Steph
[This review was collected as part of a promotion.] I do like the refrigerator, it is very nice and bright inside. I wish it was deeper (we have the standard depth not countertop). My old refrigerator had more space. I do love that the doors are actually magnetic. The ice maker instructions are very confussing and we had a hard time getting the ice to start. The digital panel looks like it is off but actually you can read Ice Maker Off when it is unlit. It was very confusing.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
French door refrigerator
on November 21, 2025
Posted by: Best refrigerator
[This review was collected as part of a promotion.] This refrigerator has so much room even in the doors we love it!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4 out of 5
4
Great purchase
on November 25, 2025
Posted by: Jay T
This Bosch refrigerator is well organized and spacious. The sleek design and external temperature display is a plus and the refrigerator runs quietly throughout the day. I would suggest an additional area in the refrigerator be provided for 2 litre bottles or gallon jugs. One area is sometimes insufficient.
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Quiet Ice Maker
on November 29, 2025
Posted by: Happy
[This review was collected as part of a promotion.] Did a lot of research and choose the Bosch over others. Great purchase. Our last fridge, another brand, has an extremely loud ice maker. The Bosch is super quiet. Happy with our purchase.
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
New Series 500 Refridgerator
on December 7, 2025
Posted by: Fine appliance
[This review was collected as part of a promotion.] This is a beautiful design and certainly the finest refridgerator we have ever bought!
Written by a customer while visiting bosch-home.com
Customer Rating
1 out of 5
1
Bosch Fridge
on December 9, 2025
Posted by: lklklk
[This review was collected as part of a promotion.] So far, this appliance has operated far lower than our expectations. The ice maker hasn't worked in 3 weeks, the water pressure is not consistent. The space inside is smaller than I anticipated. The materials feel very cheap. Not at all happy based on the price point.
No, I would not recommend this to a friend.
Response from bosch-home.comBy BECSDecember 10, 2025
Hi, thank you for your review. We're sorry to hear about your disappointment. Our team is happy to look into these issues and any others you may be experiencing. Connect with us at 800-944-2904 or BoschCare@BSHG.com.
Written by a customer while visiting bosch-home.com
Customer Rating
1 out of 5
1
terrible merchandise
on December 15, 2025
Posted by: Brownie
I am so disappointed in my merchandise that I had purchased this refrigerator. I will never buy another Bosch again.
Response from bosch-home.comBy TMCSDecember 17, 2025
Hi, thank you for your review. We sincerely apologize for any disappointment or difficulties you may be having with this appliance and for any inconvenience it has caused. Your feedback is very important to us, and we will forward it to our product design team for their careful consideration. If you have any further questions or concerns, please call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
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