Customer reviews from bosch-home.com
Bosch - 500 Series 36 in. Wide 21.6 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with External Water - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(93 Reviews)
Open Ratings Snapshot
Rating breakdown 93 reviews
5 Stars
59
4 Stars
17
3 Stars
8
2 Stars
4
1 Star
5
81%of customers recommend this product. 
(
52 out of 64
)
Best Buy Privacy Policy
Customer Reviews for Bosch - 500 Series 36 in. Wide 21.6 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with External Water - Stainless Steel
Customer Rating
5 out of 5
5
Nice Refrigerator
on May 25, 2026
Posted by: Thom
[This review was collected as part of a promotion.] Very stylish, easy functions and plenty of storage
Written by a customer while visiting bosch-home.com
Customer Rating
4 out of 5
4
Bosch Refrigerator
on May 20, 2026
Posted by: Susan V.
[This review was collected as part of a promotion.] Overall, we like the product. One problem we have is to remember to close the right door 1st and then the left. If not done in that order it tends to not close all the way.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Excellent!
on May 4, 2026
Posted by: Family of 7
After a terrible past decade with a Samsung and getting to know an appliance repair man in the process, he highly suggested we get a Bosch when we get a new refrigerator as he by far does the least amount on repairs on them. We took the plunge (and time will tell the longevity) but just a few days in, we appreciate the ample ice amount for our large family, easy wipe stainless exterior, high-end lighting inside and the soft close freezer! Like any fridge you hear the ice drop into the reservoir, but other than that, it runs much quieter than our old one. Overall we are satisfied customers!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Our new fridge is great (and quiet)!
on April 11, 2026
Posted by: Melandre
(This review was collected as part of a promotion.) We completed a kitchen renovation and took the opportunnity to replace our appliances. Along with a new Bosch dishwasher, we also decided to upgrade to a Bosch 500 Series Counter-Depth. This fridge is soooo quiet compared to our previous one, it also looks very modern. We like the lighting inside which is all along the sides and not just on top. The ice-making and dispensing capabilities is also a big plus. So far, we are very happy with our purchase and being a Bosch, we are confident it will serve us well for may years to come!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Worth the money
on April 9, 2026
Posted by: Paul
[This review was collected as part of a promotion.] Our Bosch refrigerator has met and exceeded our expectations.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Easy to clean fingerprints, cold temperature
on April 7, 2026
Posted by: Denise
[This review was collected as part of a promotion.] Easy to clean fingerprints, keeps things fresh longer, easy access to everything!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Beautiful fridge
on April 6, 2026
Posted by: Kate
[This review was collected as part of a promotion.] I've had this fridge for 2 months, and love the look and feel. The doors open so smoothly, and I love the in-door water and ice dispenser. Very easy to use!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3 out of 5
3
Refrigerator Hazzle
on April 4, 2026
Posted by: Irene
We just received our Bosch refrigerator a month ago. Everything seems fine but suddenly the ice maker stopped working. Terrible.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, April 7, 2026
Hi and thanks for your review. We understand that your experience has fallen short of your expectations, and we deeply apologize for any frustration or inconvenience caused to you as a result. Our Customer Care Team is available at 1-800-944-2904 if assistance is needed. Please know we're here to help. Thank you.
Written by a customer while visiting bosch-home.com
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