Customer reviews from bosch-home.com
Bosch - 500 Series 36 in. Wide 21.6 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with External Water - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(87 Reviews)
Open Ratings Snapshot
Rating breakdown 87 reviews
5 Stars
56
4 Stars
16
3 Stars
7
2 Stars
3
1 Star
5
83%of customers recommend this product. 
(
49 out of 59
)
Best Buy Privacy Policy
Customer Reviews for Bosch - 500 Series 36 in. Wide 21.6 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with External Water - Stainless Steel
Customer Rating
5 out of 5
5
Beautiful fridge
on April 6, 2026
Posted by: Kate
[This review was collected as part of a promotion.] I've had this fridge for 2 months, and love the look and feel. The doors open so smoothly, and I love the in-door water and ice dispenser. Very easy to use!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3 out of 5
3
Refrigerator Hazzle
on April 4, 2026
Posted by: Irene
We just received our Bosch refrigerator a month ago. Everything seems fine but suddenly the ice maker stopped working. Terrible.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home USApril 7, 2026
Hi and thanks for your review. We understand that your experience has fallen short of your expectations, and we deeply apologize for any frustration or inconvenience caused to you as a result. Our Customer Care Team is available at 1-800-944-2904 if assistance is needed. Please know we're here to help. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Excellent fridge
on March 31, 2026
Posted by: Maxwell
[This review was collected as part of a promotion.] Everything is running smoothly. We're very happy.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Couldn't be more pleased!
on March 30, 2026
Posted by: Vince
[This review was collected as part of a promotion.] We replaced our Kitchen Aid appliances after all of them had major issues in only a few years. The 500 Series Refrigerator has been exceptional! First, oddly enough, even though it states smaller cu. ft. than the KA, it has way more usable cu. ft. I hated counter depth, but my wife insisted, and this one has changed my mind! The water filter is also superior as we no longer smell chlorine like we did with the KA. The app is also handy for knowing when to replace filters, etc. Overall super pleased with this purchase.
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Good Refrigerator
on March 30, 2026
Posted by: Irene
We bought our Bosch refrigerator a month ago and so far so good. It makes ice so fast. And it has so much space than I expected.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4 out of 5
4
Bosch 500 Fridge
on March 21, 2026
Posted by: Gary
(This review was collected as part of a promotion.) I really like the fridge. The size, style of the doors and drawers is perfect. No prints and easy to grip handles for opening. The only flaw I feel it has is the way the ice comes out of the ice maker. When filling a short rock glass with ice it flies all over the place. Lands on the floor so that's a problem. It also tells my husband who has home connect to continually empty the ice bin. Even though we use ice everyday it seems to be telling us to empty it.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Bosch 500 Series French Door Bottom Mount Refriger
on March 19, 2026
Posted by: Walter
[This review was collected as part of a promotion.] From the moment it was installed it has worked perfectly. It is a joy to use and fulfills all of our expectations. My wife and I are extremely happy with this appliance.
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Beautiful Fridge
on March 10, 2026
Posted by: KRud
(This review was collected as part of a promotion.) Gorgeous modern refrigerator with all of the quality you would expect from Bosch. So much functionality and quality in a sleek high end design.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
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