Customer reviews from bosch-home.com
Bosch - 500 Series 36 in. Wide 21.6 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with External Water - Stainless Steel
Average customer rating
4.3
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
59
4 Stars
17
3 Stars
8
2 Stars
4
1 Star
5
81%of customers recommend this product.
(
52 out of
64)
Customer Reviews for Bosch - 500 Series 36 in. Wide 21.6 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with External Water - Stainless Steel
Customer Rating
5
Roomy and Bright!
on November 2, 2025
Posted by: KeeperofTucker
Love our new Bosch refrigerator! Even though it is the same size as our old refrigerator, it seems more roomy with the large bins in the doors. Plenty of room and nice, bright lights that greet you with each opening.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Excellent refrigerator
on October 22, 2025
Posted by: Satisfied customer
[This review was collected as part of a promotion.] Excellent refrigerator with consistent temperature, great space in the fridge and freezer section. Also really like the drinks dispenser. For the space that we had, this had everything we needed.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Fantastic Refrigerator
on September 28, 2025
Posted by: Carol
[This review was collected as part of a promotion.] Love everything about this refrigerator. It's spacious and works great. Ice maker, water and bottle fill are a great feature.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Best Bosch
on September 26, 2025
Posted by: Katy
Beautiful and a perfect fit for us.
Written by a customer while visiting bosch-home.com
Customer Rating
4
500 series refrigerator
on September 25, 2025
Posted by: Cynthia
[This review was collected as part of a promotion.] This refrigerator is so quiet that anyone would be happy to buy. The drawers for vegetables and fruits are nice and deep. I had one issue with the water/ice that has not been resolved as waiting for the part. Getting parts seem to be an issue with Bosch. It still works well without the part but would like it to be in good working order.
I would recommend this to a friend!
Response from bosch-home.comBy CM, CS, September 26, 2025
Hi, thanks for your review. We apologize that this has been your experience and appreciate you bringing it to our attention. We understand you're working with our customer service team toward a resolution and would encourage you to remain in contact with them at 800-944-2904 if you need additional assistance.
Written by a customer while visiting bosch-home.com
Customer Rating
5
I love my Bosch refrigerator!
on September 22, 2025
Posted by: Tish
I wasn't even considering a Bosch fridge, but then my son's girlfriend said all of her mom's appliances were Bosch. I decided to give it a try and boy am I glad I did. I love opening the door and looking at the inside. The icemaker/water features are awesome and I love having crushed ice. Thanks, Bosch for an awesome product!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Bosch 500 series counter depth refrigerator
on September 19, 2025
Posted by: John
We love our new refrigerator especially to easy/auto closing bottom freezer but there are some issues:
1. The two section ice system does tend to drip water on top shelf or bottom of fridge.
2. They could use more lighting at the top since the top shelf isn't lit up very well.
3. The right hand door could use another shelf so we just bought one and it works perfectly.
4. The right hand door also needs to be guided shut every time and then you need to press the left hand door shut too.
1. The two section ice system does tend to drip water on top shelf or bottom of fridge.
2. They could use more lighting at the top since the top shelf isn't lit up very well.
3. The right hand door could use another shelf so we just bought one and it works perfectly.
4. The right hand door also needs to be guided shut every time and then you need to press the left hand door shut too.
Response from bosch-home.comBy CM, CS, September 22, 2025
Hi, Hi, thanks for your review. We apologize this has been your experience, and we appreciate you bringing it to our attention. If service is needed, please click this link for authorized service in your area: https://bit.ly/3fACuUW. If you have additional questions, please call our Customer Support at 800-944-2904 for real-time assistance. We hope this information helps and thank you for choosing Bosch.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Sleek, Modern & Quiet
on September 11, 2025
Posted by: Julie
(This review was collected as part of a promotion.) Just purchased this model and it is our first Bosch appliance. We are amazed at how quiet and sleek it is. Setup was super easy and we are happy with how spacious and sleep the design is.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com