Customer reviews from Samsung US
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant - Stainless Steel
Average customer rating
4.1
(396 Reviews)
Rating breakdown 396 reviews
5 Stars
238
4 Stars
81
3 Stars
16
2 Stars
17
1 Star
44
82%of customers recommend this product.
(
254 out of
311)
Customer Reviews for Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant - Stainless Steel
Customer Rating
5
Nice stove
on May 20, 2025
Posted by: Campy
[This review was collected as part of a promotion.] Cooks well and sharp looking! Adds to my kitchen with all the other Samsung appliances!
Written by a customer while visiting Samsung US
Customer Rating
1
Not great
on July 31, 2025
Posted by: E_MD
from Harvey Louisiana
[This review was collected as part of a promotion.] Safety issues range knobs are very sensitive will come on with out knowing and cause fire it’s a hazard
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
(click to see the video)
Response from Samsung USBy SEA Care, August 1, 2025
Hi there,
Your safety is our utmost priority when you're using your range. Let us help you.
We provided a link below where you can request a free knob lock for your range model. Please follow the steps and requirements to start the request.
Request Free Knob Locks or Covers for Recall of Slide-In Electric Ranges
https://www.samsung.com/us/support/range-knob-kit/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150209636) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Your safety is our utmost priority when you're using your range. Let us help you.
We provided a link below where you can request a free knob lock for your range model. Please follow the steps and requirements to start the request.
Request Free Knob Locks or Covers for Recall of Slide-In Electric Ranges
https://www.samsung.com/us/support/range-knob-kit/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150209636) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Written by a customer while visiting Samsung US
Customer Rating
5
Super convenient
on August 22, 2025
Posted by: OGR4Z0
from Killeen, Texas
[This review was collected as part of a promotion.] I absolutely love this Range. It’s not only sleek and modern in design but also extremely convenient to use. The stovetop is very versatile, making it easy to adjust and switch between different burner types depending on what I’m cooking. On top of that, the smart features are a huge plus being able to connect it to my Wi-Fi and control it remotely adds an extra level of convenience and peace of mind. Overall, it’s an awesome stove that combines style, functionality, and smart technology.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Knobs break easily.
on October 19, 2025
Posted by: Dvnurse
from Boca Raton, FL
[This review was collected as part of a promotion.] Knobs break off easily, and it turns on accidentally just by bumping into the knobs. Unsafe!
The food cooks unevenly in the oven.
The food cooks unevenly in the oven.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy SEA Care, October 20, 2025
DVNurse, your family safety matters. Allow us to help.
Here is a guide to help you if your knobs turn on by itself. Please click on the embedded word.
Samsung Range knobs may be activated by inadvertent push and turn
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Below is a link to help you if your oven is not heating enough causing uneven cooking.
Samsung oven temperature issues
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-cook-well
To check the availability and compatibility of your range knob, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday–Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151078000) to help our team pull up your information.
Have a great day.
^Camille
Here is a guide to help you if your knobs turn on by itself. Please click on the embedded word.
Samsung Range knobs may be activated by inadvertent push and turn
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Below is a link to help you if your oven is not heating enough causing uneven cooking.
Samsung oven temperature issues
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-cook-well
To check the availability and compatibility of your range knob, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday–Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151078000) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US