Customer reviews from Samsung US
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant - Stainless Steel
Average customer rating
4.2
(392 Reviews)
Rating breakdown 392 reviews
5 Stars
236
4 Stars
81
3 Stars
16
2 Stars
16
1 Star
43
82%of customers recommend this product.
(
253 out of
308)
Customer Reviews for Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant - Stainless Steel
Customer Rating
3
Waste of money
on November 18, 2024
Posted by: Rick
from San Diego
[This review was collected as part of a promotion.] Only about half the burners work properly and those new child proof is a joke. The legs are to short, just walking by the stove and they drop to the floor.
Response from Samsung USBy Samsung Care, November 19, 2024
Hi Rick,
We can feel your frustration with this range. We are here to assist you.
We recommend checking the video below on how to install the knob locks properly.
https://www.youtube.com/watch?v=GPHCrHaXtbI
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147687019), and it will help our team pull up your information.
^Rodel
We can feel your frustration with this range. We are here to assist you.
We recommend checking the video below on how to install the knob locks properly.
https://www.youtube.com/watch?v=GPHCrHaXtbI
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147687019), and it will help our team pull up your information.
^Rodel
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 9, 2024
Posted by: ChaCha
[This review was collected as part of a promotion.] I bought this four years ago. It’s been really good!
Written by a customer while visiting Samsung US
Customer Rating
5
Great features sharp looking
on December 11, 2024
Posted by: halie
from Texas
[This review was collected as part of a promotion.] Bought over a year ago best upgrade I have made to my kitchen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable
on January 9, 2025
Posted by: RRRR
[This review was collected as part of a promotion.] Haven’t had a single issue in 4 years would definitely recommend
Written by a customer while visiting Samsung US
Customer Rating
2
Poor design
on January 14, 2025
Posted by: JoeR
from Ridge NY
[This review was collected as part of a promotion.] I’m not at all happy with this stove. And the recall parts are a joke. The center control panel on the stove will still turn on if accidentally touched. And it has happened.
I didn’t want this model in the first place. The stove I wanted was “out of stock”.
I didn’t want this model in the first place. The stove I wanted was “out of stock”.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
2
Value
3
Response from Samsung USBy Ernest, SEA Care, January 15, 2025
Hi JoeR,
Your safety is important and we want to ensure your range's oven does not inadvertently turn on. Let's get the information you need to get a peace of mind.
The link below provides the best option for avoiding accidentally turning on the oven. Please refer to page 31 (oven lock) of the user manual.
User manual:
https://downloadcenter.samsung.com/content/UM/202405/20240503155440978/01._IB_FULL_NE9100D_NSE6DG8100_EN.pdf
Should you need more assistance with the range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148164693) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Your safety is important and we want to ensure your range's oven does not inadvertently turn on. Let's get the information you need to get a peace of mind.
The link below provides the best option for avoiding accidentally turning on the oven. Please refer to page 31 (oven lock) of the user manual.
User manual:
https://downloadcenter.samsung.com/content/UM/202405/20240503155440978/01._IB_FULL_NE9100D_NSE6DG8100_EN.pdf
Should you need more assistance with the range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148164693) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent 4 the price
on January 14, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] For the price I got this, it is definitely not a bad buy. I just recently made a new kitchen in my garage do to cooking smells in the house, this electric stove perfectly fit my budget and is going strong so far after cooking day and night. Loving it.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
If I could, I would change it
on January 21, 2025
Posted by: Anonymous
from Okeechobee Florida
[This review was collected as part of a promotion.] I'm not happy.
This is a beautiful stove however if you have small children I would not buy it again they are a danger in question to be able to cause a problem and I bought several safety accessories for the knobs that does not work
This is a beautiful stove however if you have small children I would not buy it again they are a danger in question to be able to cause a problem and I bought several safety accessories for the knobs that does not work
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Ernest, SEA Care, January 22, 2025
Hi there,
We would like to assist you further with your concern. Kindly let us know more about the range.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148220528) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
We would like to assist you further with your concern. Kindly let us know more about the range.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148220528) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Written by a customer while visiting Samsung US
Customer Rating
1
So close and yet so far
on January 27, 2025
Posted by: Food4thought
from Florida, USA
[This review was collected as part of a promotion.] This would have been a 4 or 5 star review but for two things. The first is that Samsung’s black stainless steel is a joke. It’s a coating no better than cellophane. It peels off. The second thing are the “hair trigger knobs”. Brush them ever so slightly and the burners turn on. A cat or dog or young child could accidentally touch them and burn your house down. Samsung finally announced a “recall” fix which was to supply a plastic locking device for each knob which must be removed in order to turn on a burner. It’s better than nothing but what poor engineering to be begin with! Other than that the ranger works flawlessly.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
1
Value
2
Response from Samsung USBy Ernest, SEA Care, January 28, 2025
Hi there,
Thank you very much for your observation of our range. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Thank you very much for your observation of our range. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Written by a customer while visiting Samsung US