Customer reviews from Samsung US
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant - Stainless Steel
Average customer rating
4.2
(392 Reviews)
Rating breakdown 392 reviews
5 Stars
236
4 Stars
81
3 Stars
16
2 Stars
16
1 Star
43
82%of customers recommend this product.
(
253 out of
308)
Customer Reviews for Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant - Stainless Steel
Customer Rating
5
GREAT BUY!
on November 8, 2022
Posted by: Tracers
from LAKE, MI
[This review was collected as part of a promotion.] I bought this for my summer cottage, as I have a similar Samsung range at home. I purchased this Samsung range, because of it's many features and affordable price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great and looks good.
on November 24, 2022
Posted by: Ruthd
We bought our stove a year ago and have loved it. Everything has worked great and it has plenty of room on top and inside. I love the different burner choices on top and also the two different convection oven settings (regular convection or roast) have been great for our cooking/baking. The cook top cleans up nicely as well as the rest of the stove. No issues with fingerprints. I’ve had no issues with this stove And I Highly recommend it.
Written by a customer while visiting Samsung US
Customer Rating
5
Great electric range!!!
on December 8, 2022
Posted by: Mike
from Westchester ny
[This review was collected as part of a promotion.] Super happy with the range we purchased. The fact that it's connected to the wifi makes it really convenient to pre heat the oven on the way home to speed up the cooking process. Will recommend to all my friends and family.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flat top is great for my kitchen.
on December 22, 2022
Posted by: Caramb1222
from Miami Lakes
[This review was collected as part of a promotion.] Range is performing well . I take care about clean on top every use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Cheap plastic
on January 2, 2023
Posted by: Tiffany
from Branch, Louisiana
Other than the control panel being very sensitive - I like it BUT the knobs are the worst!
3 of the 4 knobs have cracked where they "plug" into the stove therefore they are no longer usable. And not to mention the black pieces that hold the know into place move so I constantly have to pull them and move them around to use the one knob I do have. And guess what... I cannot Find where I can Purchase replacement knobs. The universal ones do not fit. Only had it a year. Help!
No, I would not recommend this to a friend.
Performance
3
Design
1
Value
2
Response from Samsung USBy Camille , Samsung Care, January 9, 2023
We all know a fine working range knob is needed to cook food, Tiffany. Let's go ahead and provide details on where we can get a replacement for the broken knob and the control panel.
The display on your oven is intended to light up only the functions you need at any particular moment. Please check this link for details.
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
You can Contact our Samsung Parts Team at (800) 627-4368, Mon - Fri 9:00 AM ~ 6:30 PM EST. They can assist you in checking the availability and compatibility of the knob for your range.
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145323421) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
The display on your oven is intended to light up only the functions you need at any particular moment. Please check this link for details.
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
You can Contact our Samsung Parts Team at (800) 627-4368, Mon - Fri 9:00 AM ~ 6:30 PM EST. They can assist you in checking the availability and compatibility of the knob for your range.
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145323421) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Great range top
on January 17, 2023
Posted by: Djfred
from San Antonio Tx
[This review was collected as part of a promotion.] It the best range top and my wife love it and she can not stop cooking
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sweet stove
on January 17, 2023
Posted by: jcnunny
from Tampa, FL
[This review was collected as part of a promotion.] I've had this a couple months and I love how sleek it is. Easy to clean, and no marks on the top so far. Easy to preheat via Alexa voice control too.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Looks nice oven is not so "hot"
on January 17, 2023
Posted by: Next2Dixie
from Burr Hill Virginia r
[This review was collected as part of a promotion.] We have had 3 service calls and are waiting on the 4th as I type . The oven will not maintain its set temperature. It should have a temperature swing of no more of 30 degrees in either direction.,set at 350 it should range from 380 - 320 This one will go as much as 60 degrees in one direction, set at 350 and it will drop to 190 then go back up to over 400 Doesn't do this all the time, especially when the service people are here. We've had this stove a little over 6 months
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy Camille , Samsung Care, January 24, 2023
Hello there.
We want you to love your oven. Let's go ahead and check the temperature.
Whether your oven is too hot, not hot enough, takes too long, or doesn't get hot, it can cause many issues. Please check these links for details.
Samsung oven temperature issues
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
Adjust the temperature while cooking in your Samsung.
https://www.samsung.com/us/support/answer/ANS00061025/
Ovens may gradually become out of calibration when they're older, and often you can allow for this by adjusting your recipes. Please check these links for details.
Calibrate your oven's temperature - Samsung https://www.samsung.com/us/support/answer/ANS00049012/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145375603) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
We want you to love your oven. Let's go ahead and check the temperature.
Whether your oven is too hot, not hot enough, takes too long, or doesn't get hot, it can cause many issues. Please check these links for details.
Samsung oven temperature issues
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
Adjust the temperature while cooking in your Samsung.
https://www.samsung.com/us/support/answer/ANS00061025/
Ovens may gradually become out of calibration when they're older, and often you can allow for this by adjusting your recipes. Please check these links for details.
Calibrate your oven's temperature - Samsung https://www.samsung.com/us/support/answer/ANS00049012/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145375603) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US