Customer reviews from Samsung US
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant - Stainless Steel
Average customer rating
4.2
(392 Reviews)
Rating breakdown 392 reviews
5 Stars
236
4 Stars
81
3 Stars
16
2 Stars
16
1 Star
43
82%of customers recommend this product.
(
253 out of
308)
Customer Reviews for Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant - Stainless Steel
Customer Rating
5
Nice Stove
on October 26, 2022
Posted by: Babs
from Ontario, ORegon
[This review was collected as part of a promotion.] I purchased this stove about 6 weeks ago. In the past I have had several smooth top stoves. This is the first slide in one I have had. With the location of the controls, it is easy to turn on a feature unintentionally. Without a lip on the smooth top, IF you have a big slop, I am sure it will run off the top and down the sides. A better user manual needs to be included. It is taking me a while to use the oven properly. All in all, it is a good stove and a good price.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Doesn’t work right
on October 26, 2022
Posted by: Sturn
from Wv
[This review was collected as part of a promotion.] Oven shuts off and resets after baking sometimes. Have to set clock back.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Chrystel Mae, Samsung Care, November 2, 2022
Sharing your review with the range is vital to us, Sturn. Let's help check the possible fixes for your oven!
To fix the oven from shutting off, you may utilize the links below:
https://www.samsung.com/us/support/troubleshooting/TSG01001952/
https://www.samsung.com/us/support/troubleshooting/TSG01212028/
I have also shared the instructions on how to set the clock on your range for reference:
https://www.samsung.com/us/support/answer/ANS00089342/
If you have questions or inquiries, please feel free to get back to us via the following options for assistance:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145102145, to help our team pull up your information.
Have a great day.
^Chrystel
To fix the oven from shutting off, you may utilize the links below:
https://www.samsung.com/us/support/troubleshooting/TSG01001952/
https://www.samsung.com/us/support/troubleshooting/TSG01212028/
I have also shared the instructions on how to set the clock on your range for reference:
https://www.samsung.com/us/support/answer/ANS00089342/
If you have questions or inquiries, please feel free to get back to us via the following options for assistance:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145102145, to help our team pull up your information.
Have a great day.
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
The Range is Fantastic!
on October 26, 2022
Posted by: Cian
from New Jersey
[This review was collected as part of a promotion.] I bought a house that came with the Range and it’s literally been the best oven/stove I have had the chance to own. It cooks everything fast and it’s heating mechanism is very accurate!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Range, Great Price
on October 27, 2022
Posted by: Griffmom
from Victoria, Texas
[This review was collected as part of a promotion.] Beautiful, easy to operate timer, etc. Oven temperature is accurate.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stove
on October 28, 2022
Posted by: Anonymous
from Harvest AL
[This review was collected as part of a promotion.] Im Very pleased with my purchase. I wish this was available a year ago.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love This Range!
on October 28, 2022
Posted by: Nana Kelly
from Riverview FL
[This review was collected as part of a promotion.] Bought it to replace my Frigidaire range. The oven is much bigger and I like the controls better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible TERRIBLE safety hazard
on October 28, 2022
Posted by: Tiyana
from Rock Hill, SC
the knobs on the front are so sensitive that all you need to do is brush them and it turns the burners on. this has happened multiple times and this last time it started a fire.
i can not believe this safety hazard was actually put on the market for consumers.
i can not believe this safety hazard was actually put on the market for consumers.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Chrystel, Customer Care, March 30, 2023
Good Day,
Thank you for letting us know about the knobs on the range, Tiyana. Our top priority is always your safety.
The knobs on Samsung ranges are designed to meet the requirements set by international standards, which require a two-factor mechanism. All ranges with knobs must meet this standard, and Samsung is no exception. Learn more from these details.
Range knobs accidentally turn on the cooktop too easily:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145618368, to help our team pull up your information.
Have a great day!
^Chrystel
Thank you for letting us know about the knobs on the range, Tiyana. Our top priority is always your safety.
The knobs on Samsung ranges are designed to meet the requirements set by international standards, which require a two-factor mechanism. All ranges with knobs must meet this standard, and Samsung is no exception. Learn more from these details.
Range knobs accidentally turn on the cooktop too easily:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145618368, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
1
Beware!
on November 1, 2022
Posted by: Tiyana
from Rock Hill, SC
This oven is not suitable for a house with children or pets. All you have to do is bump the knobs and the stove turns on which is a huge safety hazard.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy Chrystel, Customer Care, March 29, 2023
Good Day,
We appreciate you informing us about the range knobs, Tiyana. Our top priority is always your safety.
The knobs on Samsung ranges are designed to meet the requirements set by international standards, which require a two-factor mechanism. All ranges with knobs must meet this standard, and Samsung is no exception. Learn more from these details.
Range knobs accidentally turn on the cooktop too easily:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145615690 to help our team pull up your information.
Have a great day!
^Chrystel
We appreciate you informing us about the range knobs, Tiyana. Our top priority is always your safety.
The knobs on Samsung ranges are designed to meet the requirements set by international standards, which require a two-factor mechanism. All ranges with knobs must meet this standard, and Samsung is no exception. Learn more from these details.
Range knobs accidentally turn on the cooktop too easily:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145615690 to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US