Customer reviews from Samsung US
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant - Stainless Steel
Average customer rating
4.2
(392 Reviews)
Rating breakdown 392 reviews
5 Stars
236
4 Stars
81
3 Stars
16
2 Stars
16
1 Star
43
82%of customers recommend this product.
(
253 out of
308)
Customer Reviews for Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant - Stainless Steel
Customer Rating
5
Great electric range!
on January 18, 2022
Posted by: eastcoastshopper
from New Jersey
[This review was collected as part of a promotion.] I bought this last year in October and it’s been a great upgrade for our house!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Range
on January 19, 2022
Posted by: AmeliaBedilia
from Oregon
[This review was collected as part of a promotion.] I love how this range makes my cooking life easy. Cleaning up is a breeze
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Pros and Cons
on January 19, 2022
Posted by: Ribblet
from Andover, MA
[This review was collected as part of a promotion.] Pros: Its better than what I had. Knobs come off for easy cleaning.
Cons: The internet setup is difficult. Seriously needs a built-in meat thermometer, that would give reason to having an internet setup to communicate with your phone or at least a jack that you could purchase a probe to use. Not sure if I like the control panel in the front. Not sure I understand the purpose of being able to turn on/off your oven remotely.
I would recommend this to a friend!
Features
2
Performance
3
Design
3
Value
4
Response from Samsung USBy Carrie Galvan, samsungcare, January 31, 2022
Thank you for sharing your feedback with us. We always enjoy hearing the Pros and the Cons our customers leave in their review. You cover some important concerns. We will forward this information to the appropriate channel. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Great so far
on January 27, 2022
Posted by: Hunkerdown1moretime
from Georgia
[This review was collected as part of a promotion.] We have had this range for almost a year now and it has definitely been solid. I can not think of anything bad about it as of right now.
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good so far
on January 27, 2022
Posted by: Hunkerdown
from Georgia
we've had the range for almost a year and so far so good. no complaints yet anyway.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
DANGEROUS - fire risk
on February 1, 2022
Posted by: Becky
from Massachusetts
the burner and oven controls are way too sensitive - they will turn on at the slightest touch or bump with no indication they are on. we have burned hands several times, and almost started several fires. the last straw was a serious kitchen fire when the burner was accidentally turned on and my cat knocked a bag full of items onto the stove. had i not noticed the smoke and smelled the burning odor things could have been much worse. reported this to samsung a week ago and have not heard from anyone. i will be reaching out to the news if i don't hear from them within 24 hours.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy Chrystel, Customer Care, April 13, 2023
Good Day,
We always place a high priority on your safety, Becky. We appreciate you informing us about the knobs on the range.
The knobs on Samsung ranges are designed to meet the requirements set by international standards, which require a two-factor mechanism. All ranges with knobs must meet this standard, and Samsung is no exception. Learn more from these details.
Range knobs accidentally turn on the cooktop too easily:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145667025, to help our team pull up your information.
Have a great day!
^Chrystel
We always place a high priority on your safety, Becky. We appreciate you informing us about the knobs on the range.
The knobs on Samsung ranges are designed to meet the requirements set by international standards, which require a two-factor mechanism. All ranges with knobs must meet this standard, and Samsung is no exception. Learn more from these details.
Range knobs accidentally turn on the cooktop too easily:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145667025, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Modern & sleek design
on February 1, 2022
Posted by: Juice
from North Carolina
[This review was collected as part of a promotion.] I love my new Samsung range! I love the modern design in the black stainless steel. Not only does 8t look stylish, it works as expected = perfectly!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT RANGE
on February 15, 2022
Posted by: Gordie
from Michigan
[This review was collected as part of a promotion.] Works great for a lower price range. Everything works well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US