Customer reviews from lockly.com
Lockly - Model 7S Deadbolt Smart Lock with Touchscreen/Key Access/Auto Lock/Bluetooth App Control - Matte Black
Average customer rating
4.8
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
96
4 Stars
25
3 Stars
2
2 Stars
0
1 Star
0
97%of customers recommend this product.
(
112 out of
116)
Customer Reviews for Lockly - Model 7S Deadbolt Smart Lock with Touchscreen/Key Access/Auto Lock/Bluetooth App Control - Matte Black
Customer Rating
3
Functioning Properly So Far
on August 4, 2023
Posted by: HonestAbe
from Seattle, WA
Gender:Male
Installation was not intuitive. The door plate covered the existing hole; however, the deadbolt did not align with the existing hole. As a result, we had to do extensive sanding and grinding to make the Lockly deadbolt function in the door’s hole. That additional work was not expected and it was difficult to perform.
No, I would not recommend this to a friend.
Written by a customer while visiting lockly.com
Customer Rating
5
Jean Los Bañez was awesome to work with!!!
on August 8, 2023
Posted by: Billy
Gender:Male
I purchased this lock set a while back and just got around to putting it on and couldn't figure out why it wouldn't work. Jean L Bañez got to the bottom of it all in a short amount of time. Very nice to work with, I give her an A++++ for her customer service/support. You don't find workers like Jean everyday and that's why I wanted to pass this on. Thank you for having stellar customer support.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
4
Excellent Lock, great look high quality
on August 11, 2023
Posted by: ECPT
from Destin, FL
Gender:Male
I love everything about this lock including the ability to issue remote keys offline! Except one thing I like the concept of the numbers moving around but wish after each click the numbers reorganized or that there were 10 individual floating numbers instead of 4 groups of 3
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Posted by: Noella T
from California
Gender:Female
Verified Purchase:Yes
Easy to install and operate. Took only 20 minutes to install, by myself. Then created household members and entry codes in less than 10 minutes.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Excellent Product!
on August 18, 2023
Posted by: jettw
from Rocky Mount, VA
Gender:Female
This lock was easy to set up and it is a great way to manage access to our buildings. Simple for anyone to use. I would definitely buy this again!
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Best lock ever!
on August 19, 2023
Posted by: Krisco29
from Alabama
Gender:Female
Previously had a kwikset automatic lock and had issues off the top. This lock was very easy to install using YouTube videos lol. The app notifications gives us piece of mind knowing our doors are secure and we no longer worry about our teenager being able to get into the house when we aren’t home. Best smart lock out there!
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
great lock
on August 19, 2023
Posted by: ceg56
from fort Walton Beach
Gender:Female
this is one of the easiest locks to use, and program. I would highly recommend this lock.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Customer Support
on August 22, 2023
Posted by: Philly Contractor
Gender:Male
Customer service is great. Please read manual and please know the details of safety mode. The lock was put into safety mode after 3 attempts but our renter but customer service was able to help her get inside the building.
I would recommend this to a friend!
Written by a customer while visiting lockly.com