Customer reviews from lockly.com
Lockly - Model 7S Deadbolt Smart Lock with Touchscreen/Key Access/Auto Lock/Bluetooth App Control - Matte Black
Average customer rating
4.8 out of 5
4.8
(166 Reviews)
Open Ratings Snapshot
Rating breakdown 166 reviews
5 Stars
137
4 Stars
27
3 Stars
2
2 Stars
0
1 Star
0
97%of customers recommend this product. 
(
151 out of 155
)
Best Buy Privacy Policy
Customer Reviews for Lockly - Model 7S Deadbolt Smart Lock with Touchscreen/Key Access/Auto Lock/Bluetooth App Control - Matte Black
Customer Rating
5 out of 5
5
Simply the best
on June 5, 2025
Posted by: Landlord
from Annapolis
Gender:Male
I own many rental units. It is handy for me to provide tenants with a lock that does not require a key. The fact that I am able to provide access with a fingerprint and or code is really appreciated by the tenants who don’t have to carry around keys. The fact that the code is random in input makes people feel secure. But truthfully the fingerprint is what most people use all the time and they think it’s just fantastic. I recommended this product to 4 different people and four different people heave bought a total of eight locks.
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, June 6, 2025
Thank you so much for your wonderful feedback and for recommending Lockly to your network! We’re glad to hear that the fingerprint and code access features are making life easier and more secure for both you and your tenants.

As a thank you, remember that for every valid referral you submit, you’ll receive $50 cash back! To refer more friends, simply visit:
https://lockly.referralcandy.com/

If you ever need assistance, don’t hesitate to reach out to us at:
📧 help@lockly.com
📞 669-500-8835
Written by a customer while visiting lockly.com
Customer Rating
5 out of 5
5
Easy to operate
on May 31, 2025
Posted by: Mori
from Los Altos, ca
Gender:Male
Customer service is excellent. Good quality. Good features
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5 out of 5
5
Awesome functionality
on May 19, 2025
Posted by: Tarots
from Los Angeles CA
Gender:Male
I have had my unit for 3 years and I have no regrets making this investment
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5 out of 5
5
So easy . Never fails
on May 7, 2025
Posted by: Tom56
from Warwick, NY
Gender:Male
I was hesitant to try and install this lock but after reading the instructions I decided to give it a go. It was so easy and looks high quality on the door. I’ve been using it for a few monthss now and it has never once failed. Great product
Written by a customer while visiting lockly.com
Customer Rating
5 out of 5
5
Great lock
on May 4, 2025
Posted by: Toly
from St johns florida
Gender:Male
Good lock, worth buying, i would trust it any day.
Written by a customer while visiting lockly.com
Customer Rating
5 out of 5
5
Delivers everything expected and more.
on April 29, 2025
Posted by: KristinB
from Chicago, Illinois
Gender:Female
Well engineered and easily installed. Everything needed was explained in detail.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5 out of 5
5
Frist time customer
on April 17, 2025
Posted by: T&N_123
from Stuart Florida
Gender:Female
Great customer service and product. Would recommend.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5 out of 5
5
Great service
on April 13, 2025
Posted by: Anonymous
Great service by the representative, highly recommend thank you
I would recommend this to a friend!
Written by a customer while visiting lockly.com
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