Previously had a kwikset automatic lock and had issues off the top. This lock was very easy to install using YouTube videos lol. The app notifications gives us piece of mind knowing our doors are secure and we no longer worry about our teenager being able to get into the house when we aren’t home. Best smart lock out there!
I love everything about this lock including the ability to issue remote keys offline! Except one thing I like the concept of the numbers moving around but wish after each click the numbers reorganized or that there were 10 individual floating numbers instead of 4 groups of 3
I purchased this lock set a while back and just got around to putting it on and couldn't figure out why it wouldn't work. Jean L Bañez got to the bottom of it all in a short amount of time. Very nice to work with, I give her an A++++ for her customer service/support. You don't find workers like Jean everyday and that's why I wanted to pass this on. Thank you for having stellar customer support.
Installation was not intuitive. The door plate covered the existing hole; however, the deadbolt did not align with the existing hole. As a result, we had to do extensive sanding and grinding to make the Lockly deadbolt function in the door’s hole. That additional work was not expected and it was difficult to perform.