Instructions aren’t clear on how to set up lock if it is already Bluetooth enabled. The kit comes with instructions if not blue tooth enabled. When you go to the app to get directions they are unclear. I didn’t set up the bridge yet so can’t speak to that part.
Response from lockly.comBy Customer Solutions, September 1, 2022
Thanks for your review. We are sorry if the instructions were not as clear as they could be. We appreciate your feedback and have passed this to our development team to look into further. If you need any help with the app or programming the lock, please email us at help@lockly.com or give us a call at 669-500-8835, and we'll be happy to help.
Our office has used a regular lock and key system forever. However, we finally decided to upgrade and we couldn't be more thrilled. Can finally stop worrying about the hassle of handing out keys, collecting them when employees leave, or having to rush down to the office when a vendor or client comes by after-hours. We paired this item with the Secure Link WiFi Hub so that we could have remote access. I also really like getting notifications when the door is opened and can check who opened it. It really gives peace of mind that the office is secure at all hours of the day. Thank you!
We have been customers for the past five years. All 5 of our entry doors are now secured with Lockly locks. Their security and convenience of the system is second to none. Their customer service team is prompt and accommodating. Several of our neighbors and friends have also purchased the locks after seeing them on our place.
We installed this Lockly deadbolt on several of our rental units. The installation was very straightforward and so far everything has been working as expected over the past 6 weeks.
It will take a few tries to get used to the various access options, especially if you have contractors, cleaning crews, etc that need to access. I suggest testing out there various access options before you set up the final access. My first couple of attempts were unsuccessful and I had to drive to the rental units to let contractors in. However, once I figured it out it was super straightforward.
Unlike other digital locks I've seen, the Lockly adds modern day technology and functionally. I use 3 out of the four ways to unlock it, and no problems yet. The app is user friendly and straightforward once you learn it and work with it a few times.