Customer reviews from lockly.com
Lockly - Model 7S Deadbolt Smart Lock with Touchscreen/Key Access/Auto Lock/Bluetooth App Control - Satin Nickel
Average customer rating
4.8 out of 5
4.8
(395 Reviews)
Open Ratings Snapshot
Rating breakdown 395 reviews
5 Stars
328
4 Stars
54
3 Stars
13
2 Stars
0
1 Star
0
98%of customers recommend this product. 
(
360 out of 369
)
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Customer Reviews for Lockly - Model 7S Deadbolt Smart Lock with Touchscreen/Key Access/Auto Lock/Bluetooth App Control - Satin Nickel
Customer Rating
5 out of 5
5
Awesome lock!
on September 7, 2021
Posted by: d-money86
from Los Angeles
Gender:Male
I couldn't ask for a better lock than this. I've recommended this lock to several of my friends. It has every feature you could possibly need in a lock. 3 different ways to get into the house (manual key, fingerprint + code). Plus all the digital bells and whistles you can ask for. Also, looks really sleek + contemporary!
I would recommend this to a friend!
User submitted photo
Written by a customer while visiting lockly.com
Customer Rating
5 out of 5
5
Awesome Features for a Great Price!
on September 22, 2021
Posted by: NickO5
from New Jersey
Gender:Male
I have my LOCKLY Secure Pro for about a year and I have to say that I’m very happy with my decision to purchase a LOCKLY Lock. There are many smart locks out there on the market, but none have as many features and ways to secure and access my residence. If you are in the market for a smart lock… look no further than LOCKLY it is a quality product with very good customer support. You won’t be disappointed!
I would recommend this to a friend!
User submitted photo
User submitted photo
User submitted photo
Written by a customer while visiting lockly.com
Customer Rating
3 out of 5
3
It’s ok
on December 11, 2021
Posted by: Donald
Verified Purchase:Yes
It’s ok. Nothing special. The selling feature for us was the fingerprint entry. Unfortunately it doesn’t work to well. It takes multiple scans to unlock if it works. If they could get the fingerprint scanner to work like the iPhones it would be amazing.
No, I would not recommend this to a friend.
Written by a customer while visiting lockly.com
Customer Rating
5 out of 5
5
My Primetime Lockset
on December 19, 2021
Posted by: Ellapo
from Nashville, TN
Gender:Male
Easy to instal, very excellent instructions for instal, quality finish and security at its own class. Remote plus Bluetooth operation .
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5 out of 5
5
It keeps a log of who enters/exit this is a good t
on May 11, 2022
Posted by: Austin
from Texas
Gender:Female
This thing works great!!! No need to pass out keys anymore ! I've them a code instead! If you change your mind... delete it! Problem Solved! Also it actually keeps a running log of who (what code/finger print) opens the door and at what time! I know exactly when my kids get home from school via LOCKLY APP. The numbers on the keypad ROTATE so that it doesn't make any " whereas " on your keypad as well as, if someone trys watching "how" you enter the keypad changes after every use so the "pattern" will not be the same! It's a cool feature plus it locks itself (If you set it to) so if you forget to lock it don't worry. Don't worry about getting locked out either..... just use your fingerprints! Problem solved! I LOVE this lock !!! Unfortunately my LOCKLY Deadbolt just gave up on me one day... They %100 Horner there warranty !!! SENT ME A BRAND NEW ONE !!! And the presses was so simple . SUL (my customer service rep) explained everything to me and in a little over a week I received my new lock!!!
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
3 out of 5
3
Lockly Secure Plus Satin Nickel Smart Touchscreen
on June 6, 2023
Posted by: Ka g
from Melbourne fl
Gender:Female
Great potential. Doesn't always read fingerprints correctly. Also, the fingerprint pad is in an awkward position. Frustrating that the minimum pin digits is 6. Just another set of numbers to remember and since they are random on the keypad, sometimes two numbers are on the same touchpad.
Written by a customer while visiting lockly.com
Customer Rating
5 out of 5
5
Super secure
on June 13, 2023
Posted by: Aman
from Caledon, Ontario, Canada
Gender:Male
Moving into a new house is always an exciting yet challenging endeavor, and one of the key concerns is ensuring the safety and security of your new abode. After extensive research, I decided to invest in the Lockly Secure Plus Smart Lock, and I must say, it has exceeded my expectations in every way possible.
First and foremost, the security features of the Lockly Secure Plus are simply unmatched. The lock utilizes state-of-the-art technology to safeguard your home like never before. With its advanced 3D fingerprint sensor and proprietary PIN Genie keypad, unauthorized access is virtually impossible. The ingenious design shuffles the numbers on the keypad after each use, ensuring that potential intruders cannot decipher your PIN through fingerprints or smudge marks. I find this feature particularly reassuring, knowing that my home is protected by an impenetrable fortress.
Setting up the Lockly Secure Plus was an absolute breeze. The installation process was straightforward, and the accompanying instructions were clear and concise. The lock seamlessly integrates with my existing door, and I encountered no compatibility issues whatsoever. Additionally, the Lockly mobile app provided a hassle-free setup experience, allowing me to customize settings, manage access codes, and monitor the lock's activity from the convenience of my smartphone.
One aspect that truly sets the Lockly Secure Plus apart is its remarkable user-friendliness. The intuitive touch screen interface makes operating the lock an absolute pleasure. I can effortlessly unlock my door with a simple touch, and the responsiveness of the touchscreen is exceptional. The lock also offers multiple unlocking methods, including fingerprint scanning, traditional keys, and even voice commands, providing utmost convenience for every household member.
Another noteworthy feature of the Lockly Secure Plus is its compatibility with smart home systems. Integration with popular platforms like Alexa and Google Assistant allows for seamless control using voice commands, adding a whole new level of convenience to my daily routine. Whether I'm locking or unlocking the door or checking its status, a simple voice command is all it takes.
Furthermore, the build quality and durability of the Lockly Secure Plus are remarkable. The lock feels solid and sturdy, providing a sense of reliability that instills confidence. Its sleek design adds a touch of modernity to my front door, making it a stylish addition to my home's aesthetics.
In conclusion, the Lockly Secure Plus Smart Lock has proven to be an outstanding investment for my new home. With its unmatched security features, seamless installation process, user-friendly interface, and compatibility with smart home systems, it has revolutionized the way I approach home security. I wholeheartedly recommend the Lockly Secure Plus to anyone seeking a top-tier smart lock that combines unbeatable security with unparalleled convenience.
I would recommend this to a friend!
User submitted photo
User submitted photo
Written by a customer while visiting lockly.com
Customer Rating
4 out of 5
4
Customer Care Service: ZERO stars
on October 24, 2023
Posted by: Larsen
from Mexico City
Gender:Female
I had a problem with Smart Lock, needed to resolve it soon, I was locked out. Two weeks go by with 24 hrs delay or more for each question to be answered. Finally I did resolve the problem by myself. When the customer care agent give me the answer to solve the problem almost 2 weeks later, I already have it done.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
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