Customer reviews from lockly.com
Lockly - Model 7S Deadbolt Smart Lock with Touchscreen/Key Access/Auto Lock/Bluetooth App Control - Satin Nickel
Average customer rating
4.8
(469 Reviews)
Rating breakdown 469 reviews
5 Stars
396
4 Stars
61
3 Stars
12
2 Stars
0
1 Star
0
98%of customers recommend this product.
(
430 out of
438)
Customer Reviews for Lockly - Model 7S Deadbolt Smart Lock with Touchscreen/Key Access/Auto Lock/Bluetooth App Control - Satin Nickel
Customer Rating
5
It has worked great for 4 years
on August 14, 2025
Posted by: Stoney
from Florida
It has worked great for 4 years. I like heaven four different ways that I can open it.
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, August 15, 2025
Thanks for your feedback! We’re glad to hear it’s been working great for 4 years and that you love the four different ways to unlock. Here’s to many more years of convenience!
Written by a customer while visiting lockly.com
Customer Rating
5
I own a few different locks love them all!
on August 12, 2025
Posted by: Huey
from Baton rouge
Gender:Male
Commercial and residential these locks perform perfectly!
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, August 15, 2025
Thanks for the great review! We're glad to hear our locks perform perfectly for both commercial and residential needs. Appreciate your support!
Written by a customer while visiting lockly.com
Customer Rating
5
I absolutely love this lock!
on August 8, 2025
Posted by: Happy life
from Virginia Beach
Gender:Female
I purchased this lock two months ago. I absolutely love this lock. It was easy to install and well made. My family and I love the multiple options for access from facial recognition, pin, and phone. There is a one touch option to engage the lock when leaving. I have yet to use the actual key. I also like having two batteries to ensure the lock remains charged and available for use. Even with using the battery for two months, I haven’t used a quarter of the charge yet. I am very happy with the purchase.
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, August 8, 2025
Thank you so much for your thoughtful review! We're thrilled to hear that you and your family are loving the convenience and flexibility of your Lockly smart lock. 😊🔒
From the easy installation to the multiple access options and reliable battery life, it sounds like you're making the most of all the features — and we're glad to know it's bringing you peace of mind and ease every day.
Thanks again for choosing Lockly — we're happy to have you as part of the family! 🙌
– The Lockly Team
From the easy installation to the multiple access options and reliable battery life, it sounds like you're making the most of all the features — and we're glad to know it's bringing you peace of mind and ease every day.
Thanks again for choosing Lockly — we're happy to have you as part of the family! 🙌
– The Lockly Team
Written by a customer while visiting lockly.com
Customer Rating
5
Great feature.
on August 4, 2025
Posted by: Cjae
from Pasco fl
Gender:Female
Just moved and the house came with the lock. This amazing worker helped me get access to it. Thank you so much
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, August 5, 2025
Welcome to your new home! We're so glad our team could help you get set up. If you ever need anything, don’t hesitate to reach out:
📧 help@lockly.com | 📞 669-500-8835
📧 help@lockly.com | 📞 669-500-8835
Written by a customer while visiting lockly.com
Customer Rating
5
Excellent product
on July 22, 2025
Posted by: Danny918
from Hudson valley NY
Gender:Male
I’ve had this for 4 years now and it’s been excellent, never let us down. The Lockly support team has been great when I’ve needed them (only once in 4 years) Cresia D. In support was extremely responsive and took great care of me.
Excellent product, excellent support.
Excellent product, excellent support.
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, July 22, 2025
Thank you so much for your kind words and for being a loyal Lockly user for the past four years! We're thrilled to hear that your experience has been reliable and that Cresia was able to support you when needed. We'll be sure to pass along your appreciation to her. Thanks again for being part of the Lockly family! 🔐😊
Written by a customer while visiting lockly.com
Customer Rating
5
YOU CAN NOT FIND A BETTER ON THE MARKET!!!
on July 1, 2025
Posted by: Mony
from Sunrise Florida
Gender:Female
When we bought this lock and installed it we were amazed how simple it was to install The directions that come with the lock were very simple to read and understand! We installed this lock like in 15-20 minutes
If your looking for a lock to keep your family safe and easy to install then Lockley Locks are the ones to choose
They have so many lock styles to choose from
If your looking for a lock to keep your family safe and easy to install then Lockley Locks are the ones to choose
They have so many lock styles to choose from
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, July 1, 2025
Thank you for your kind words! We're so glad to hear the installation was quick and easy, and that you’re happy with the security and variety Lockly offers. Your feedback means a lot to us, and we’re thrilled to have been part of making your home safer.
If you ever need anything, we’re always here to help!
If you ever need anything, we’re always here to help!
Written by a customer while visiting lockly.com
Customer Rating
5
Great excellent product!
on June 30, 2025
Posted by: amoraellis
from Fort Lee New Jersey
Gender:Male
I definitely recommend this to anyone and any business.
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, July 1, 2025
Thank you for the fantastic recommendation! We're so glad to hear you’re confident in Lockly for both personal and business use. Your support means a lot to us!
If you need anything else, feel free to reach out anytime.
If you need anything else, feel free to reach out anytime.
Written by a customer while visiting lockly.com
Customer Rating
5
Great Lock
on June 28, 2025
Posted by: Mzblue
from Miami,Florida
Gender:Female
I purchased my lock three years ago and I love it. The biometric fingerprint was a game changer. I also loved the feature to give temporary access codes. This feature was great when a family friend we contracted to remodel our bathroom needed access when we were not home. I have also been able to unlock and lock the door remotely using the app. Any trouble shooting issues I had I was able to call and get quick assistance.By far one of my best purchases.
Date of experience: June 28, 2025
Edit
Date of experience: June 28, 2025
Edit
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, June 30, 2025
Thank you so much for your wonderful feedback! We're delighted to hear how the biometric fingerprint and temporary access codes have made a difference for you, especially for giving trusted access when needed. It's great to know our app and support team have been helpful too. Thanks for choosing Lockly—it means a lot!
📧 help@lockly.com | 📞 669-500-8835
📧 help@lockly.com | 📞 669-500-8835
Written by a customer while visiting lockly.com