Customer reviews from lockly.com
Lockly - Model 7S Deadbolt Smart Lock with Touchscreen/Key Access/Auto Lock/Bluetooth App Control - Satin Nickel
Average customer rating
4.8
(395 Reviews)
Rating breakdown 395 reviews
5 Stars
328
4 Stars
54
3 Stars
13
2 Stars
0
1 Star
0
98%of customers recommend this product.
(
360 out of
369)
Customer Reviews for Lockly - Model 7S Deadbolt Smart Lock with Touchscreen/Key Access/Auto Lock/Bluetooth App Control - Satin Nickel
Customer Rating
4
Really like
on August 6, 2023
Posted by: Basil3969
from Romulus Michigan
Gender:Male
Really this lock. Sometimes the fingerprint won't work but other than that I feel secure with this lock
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Jean Los Bañez was awesome to work with!!!
on August 8, 2023
Posted by: Billy
Gender:Male
I purchased this lock set a while back and just got around to putting it on and couldn't figure out why it wouldn't work. Jean L Bañez got to the bottom of it all in a short amount of time. Very nice to work with, I give her an A++++ for her customer service/support. You don't find workers like Jean everyday and that's why I wanted to pass this on. Thank you for having stellar customer support.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
4
Excellent Lock, great look high quality
on August 11, 2023
Posted by: ECPT
from Destin, FL
Gender:Male
I love everything about this lock including the ability to issue remote keys offline! Except one thing I like the concept of the numbers moving around but wish after each click the numbers reorganized or that there were 10 individual floating numbers instead of 4 groups of 3
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
My younger kids can use their finger to enter
on August 13, 2023
Posted by: Granny
from Elkhart indiana
Gender:Female
Since I can’t be home as my kids are Geoff the bus I don’t have to rush they can enter quickly and safely if they beat me home
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Posted by: Noella T
from California
Gender:Female
Verified Purchase:Yes
Easy to install and operate. Took only 20 minutes to install, by myself. Then created household members and entry codes in less than 10 minutes.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
The Lock Is Awesome!!!!
on August 16, 2023
Posted by: Juschillin123
from Los Angeles, CA
Gender:Male
We recently bought this for our condo. We wanted a smart lock but also one that had a manual key option in case of power outages. This lock is great. We especially love the fingerprint unlocking and the auto locking after the door shuts.
It was fairly easy to install. There are 2 apps and the one in the manual is the old one. So when you get it just download the newer app from the App Store. Other than that this was a great buy!
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Posted by: ocitaisa
from Florida
Gender:Male
Verified Purchase:Yes
The lock itself is great; however it will not hold up well in a hot and humid climate like Florida in a home or condo environment if the temp is really cold inside (70 or less) and hot/humid outside (>90 w/high humidity). The outside elements transfers through the bore hole which causes high condensation within the inside portion of the lock which will ultimately render the lock useless because the inside is shorted via condensation. I have had to replace 3 locks at the same location. I ended up installing one lock at home where the inside temp is 74 year round, and never had issues. A fix, which I have passed onto Lockly, was to provide two donut insulators for each side of the hole. So far it has insulated the inside from outside and no more issues. Overall, I highly recommend this lock, and hope the company considers my recommendation. It is very easy to administer remotely.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Excellent Product!
on August 18, 2023
Posted by: jettw
from Rocky Mount, VA
Gender:Female
This lock was easy to set up and it is a great way to manage access to our buildings. Simple for anyone to use. I would definitely buy this again!
I would recommend this to a friend!
Written by a customer while visiting lockly.com