Customer reviews from lockly.com
Lockly - Model 7S Deadbolt Smart Lock with Touchscreen/Key Access/Auto Lock/Bluetooth App Control - Satin Nickel
Average customer rating
4.8
(469 Reviews)
Rating breakdown 469 reviews
5 Stars
396
4 Stars
61
3 Stars
12
2 Stars
0
1 Star
0
98%of customers recommend this product.
(
430 out of
438)
Customer Reviews for Lockly - Model 7S Deadbolt Smart Lock with Touchscreen/Key Access/Auto Lock/Bluetooth App Control - Satin Nickel
Customer Rating
4
Excellent Lock for our needs!
on December 15, 2023
Posted by: Kaffe7855
from Guam
Gender:Male
I am so happy we have this lock! No need to worry about keys and you have the option to remote unlock or provide temporary access codes to guests or delivery staff ...
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
4
Product is great, but the warranty is just ok
on December 15, 2023
Posted by: Kevin911
from Katy, TX
Gender:Male
The product itself is great; however, the first one I purchased started to consume the batteries very quickly. It'd drain the Duracell batteries in 4 months. I used the high-end Optimum version so it's even better than the regular Duracell ones. Once I submitted the warranty claim, they said it's malfunction due to the electronics so it's a 2 years vs 5 years had it been mechanical. They only offered a discount on the replacement lock. My parents purchased a different brand, and got a free replacement after 6 years of use, so their warranty is much better. I have the replacement now for 1.5 years, and still on the original batteries, so I think this one will be ok. Other than the warranty, I am very happy with this lock due to the features, build quality, and style.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
3
Great features, poor connectivity.
on December 15, 2023
Posted by: Mack
Gender:Male
I have had my lock for over a year now, so I have had a chance to see if there would be improvements. I like the interface features and the fact that you can simply use your fingerprint to open the door. This works wonderfully for our kids. The scanner was a bit finicky in the beginning, but I am guessing updates have now made it more reliable. My main gripe is when trying to open the lock via the app. Most times the connection times out. Sometimes I can exit the app and then go back in and out will connect, but it is not consistent. This only happens using the "connect from anywhere" option. The Bluetooth works fine. However, I have had to let someone in in the past and the lock chose that time to not work at all, no matter what I did. I know the issue is not my Internet or firewall, as in that same instance and in many more, I have been able to open my deadbolt from another company. If Lockly could fix this connectivity issue, I would consider changing their rating to 5 stars.
No, I would not recommend this to a friend.
Written by a customer while visiting lockly.com
Customer Rating
5
Best home security we didn't know we needed!
on December 15, 2023
Posted by: LPIII
from Atlanta, GA
Gender:Male
We got our Lockly Secure Plus Smart Lock a couple of months ago. I was initially leery, thinking, we already have a deadbolt, and keys work fine.
Consider my eyes opened! We have two children under 10, and first of all, they LOVE opening the door with their fingerprint! It's a race to get there first! Secondly, the 'Peek-Proof' keypad is secure from peering eyes (didn't the Eagles sing, 'You can't hide your prying eyes?') should they have to enter their passcode.
And it bears mentioning, that at some point we would give them their own keys, and we all know what happens with kids and keys (or just about anything)...they lose them! The Lockly is the perfect answer!
Finally, I love being able to activate the deadbolt so easily just by lifting the door handle after leaving for added security.
Any apprehension I had initially regarding the install was quickly alleviated by spot-on instructions - average handyman skills are all you need, and we all have those!
Suffice to say, we are completely happy with our Peek-Proof Lockly Secure Plus Smart Lock! Maybe a catchier name in the future? :)
Consider my eyes opened! We have two children under 10, and first of all, they LOVE opening the door with their fingerprint! It's a race to get there first! Secondly, the 'Peek-Proof' keypad is secure from peering eyes (didn't the Eagles sing, 'You can't hide your prying eyes?') should they have to enter their passcode.
And it bears mentioning, that at some point we would give them their own keys, and we all know what happens with kids and keys (or just about anything)...they lose them! The Lockly is the perfect answer!
Finally, I love being able to activate the deadbolt so easily just by lifting the door handle after leaving for added security.
Any apprehension I had initially regarding the install was quickly alleviated by spot-on instructions - average handyman skills are all you need, and we all have those!
Suffice to say, we are completely happy with our Peek-Proof Lockly Secure Plus Smart Lock! Maybe a catchier name in the future? :)
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Modern look & work pretty well. I love it
on December 15, 2023
Posted by: Andy235
from Atlanta Georgia
Gender:Male
So happy with this lock since September 2022. Would definitely buy again in the future. The apps work pretty amazing.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Great product at a great price.
on December 15, 2023
Posted by: Bwanickjones
from Jackson Florida
Gender:Male
I bought this lock over a year ago have yet to change the batteries I go frequently inside and outside of my house where it conveniently locks the door every single time, so there’s no need to wonder whether or not I locked the door. It has countless features, and I love every last feature, especially having people over for the holidays where they can use temporary codes that I can delete at any time At the push button.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
4
very good but needs a little improvement
on December 15, 2023
Posted by: Throatwobblermangrove
from San Jose CA
Gender:Male
This is a really good lock, easy to connect to the internet, my previous lock took 2 days and many different techs from Samsung to figure out why it wouldn't function, this lock was a breeze. I do have 2 complaints, 1-this lock is on my short term rental where the front door is not in shade from noon to 3:00, if it is particularly sunny it is very difficult to see where the number are to enter code, and 2- every time I connect to it on the app the lock beeps which is which is bothersome for guests, one guest called to say she thought some one was outside trying to get in which is how I realized it did this
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
3
LOCKLY lock
on December 15, 2023
Posted by: Fixer
from North Dakota
Gender:Male
When it works it’s great but there is times when you can’t access it thru the internet. Getting better with some of the updates but still does it on occasion
I would recommend this to a friend!
Written by a customer while visiting lockly.com