Customer reviews from lockly.com
Lockly - Model 7S Deadbolt Smart Lock with Touchscreen/Key Access/Auto Lock/Bluetooth App Control - Satin Nickel
Average customer rating
4.8
(395 Reviews)
Rating breakdown 395 reviews
5 Stars
328
4 Stars
54
3 Stars
13
2 Stars
0
1 Star
0
98%of customers recommend this product.
(
360 out of
369)
Customer Reviews for Lockly - Model 7S Deadbolt Smart Lock with Touchscreen/Key Access/Auto Lock/Bluetooth App Control - Satin Nickel
Customer Rating
5
Lockly smart lock review
on October 21, 2022
Posted by: Secure
Love this smart lock with fingerprint ability. The randomness of the lock code makes it hard for anyone overlooking to identify patterns to decipher the keycde. Look is also very stylish and sleek. Definitely worth recommending.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
4
Great Lock with 1 Major Flaw
on October 21, 2022
Posted by: SSSJ Danny
from San Jose, CA
Gender:Male
This is the type of Lock I've always wanted. It has so many options on how to open: Key, Code, Fingerprint, Phone. It was easy to install and works flawlessly.
The Biggest Problem is that the App can say that the Door is "Locked" but the Door Can be Wide Open. I've requested that there be an option in the app to let you know when the door is open between a certain time or a notification if the doors been open for more than X amount of minutes. While I would recommend this to friend I would let them know about this huge flaw.
Quality is Great.
Value is Pricey, but it compared to others it may be within your budget.
Performance is good at the keypad, but the phone app can be buggy sometimes.
Design of the Lock is Great, but the App needs to be fixed with the notes I've left above.
Value is Pricey, but it compared to others it may be within your budget.
Performance is good at the keypad, but the phone app can be buggy sometimes.
Design of the Lock is Great, but the App needs to be fixed with the notes I've left above.
I would recommend this to a friend!
Response from lockly.comBy Customer Solutions, October 24, 2022
Thanks for providing your review and feedback! We are thrilled that you like your new lock! Our Secure Plus model does not have this ability currently, but you can purchase the Secure Wifi Hub (which comes with a wired door sensor that communicates with the Lockly app whether the door is open or closed) to be able to disables the auto-lock timer when the lock is in open status. You can also purchase our Secure pro model that comes with the WIFI hub and door sensor, bundled together to save you money. If there is anything we can help with, please reach out to us at help@lockly.com and we'll be happy to help!
Written by a customer while visiting lockly.com
Customer Rating
5
Best Lock on The Market
on October 23, 2022
Posted by: Serg916
from Orlando FL
Gender:Male
Purchased this lock with my new home and liked how it works. Ended up buying 2 more
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Excellent products and good customer service
on November 3, 2022
Posted by: Anonymous
from Sydney
Gender:Male
Bought two of locks as far, so easy to set up and user friendly.
Had a issue with second one, support team quickly replaced it with the new one.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Love my Lockly Deadbolts
on November 17, 2022
Posted by: BTCFTW
from Texas
Gender:Male
I have had them for about 5 months now, still on the original batteries with over 40% left on the main door of my home. I also use them on my shop and rental property, super convenient for letting contractor, guests and family in and out remotely.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
GREAT LOCK
on November 21, 2022
Posted by: Lady
from port st lucie, fl
Gender:Female
I TRIED DIFFERENT BTANDS AND SO FAR THIS ONE IS THE BEST, DOES NOT HAVE DELAYS WHEN OPENING REMOTELY.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
4
Great smart lock with great features
on December 2, 2022
Posted by: YooyyaaYoya
from Saint Paul, MN
Gender:Male
I bought this smart lock a couple of months ago and I’m loving it. The lock is solid and easy to use. The installation process is simple to follow. On top of that, there is a great customer care ready ti assist in case one run into a problem. Now, I have a smart lock that I can control from anywhere. For people considering to buy smart lock, I would recommend this product strongly.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
4
Don't like automatic locking feature
on December 7, 2022
Posted by: FoxyTeran37
from Valrico, Fl
Gender:Female
Do not like the automatic locking feature irritates me when I go to load and unload the car and it keeps locking back and or has that annoying alarm sound that goes off
I would recommend this to a friend!
Written by a customer while visiting lockly.com