Customer reviews from lockly.com
Lockly - Model 6S Latch Lever Smart Lock with Touchscreen/Key Access/Auto Lock/ App Control - Satin Nickel
Average customer rating
4.8 out of 5
4.8
(397 Reviews)
Open Ratings Snapshot
Rating breakdown 397 reviews
5 Stars
332
4 Stars
49
3 Stars
16
2 Stars
0
1 Star
0
98%of customers recommend this product. 
(
369 out of 376
)
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Customer Reviews for Lockly - Model 6S Latch Lever Smart Lock with Touchscreen/Key Access/Auto Lock/ App Control - Satin Nickel
Customer Rating
5 out of 5
5
Great Product/Rental & Conference Room Booking
on April 7, 2025
Posted by: Bob7
from Rhode Island
Gender:Male
Use the smart locks for multiple locations for multiple use cases. Used for access to our server room and electrical closet in one location and a shared conference room in another location. Simple access with fingerprint technology. Had an issue with one of the locks upon install. Reached out and within a week, a new lock was sent. Will use again in the future for other locations.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5 out of 5
5
Micah was extraordinarily patient and professional
on April 6, 2025
Posted by: Eric Jay
from Florida
Gender:Male
Micah patiently worked out the issues. Her performance was exemplary and her demeanor was very calming.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5 out of 5
5
Amazing product!
on April 5, 2025
Posted by: BostonP
from Boston
Gender:Male
Best lock I’ve ever had. No more kids getting locked out, changing codes is a breeze.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5 out of 5
5
Its is great smart lock
on April 4, 2025
Posted by: Abbas
from Australia
Gender:Male
I very happy with this lock I recommend it its really amazing
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
4 out of 5
4
Clean looking but some technical issues
on March 11, 2025
Posted by: Cass
from Gresham, OR
Gender:Female
We still use the hard key as we have a hard time using the app. Outside of that works great!
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5 out of 5
5
Excellent customer service and support!
on March 11, 2025
Posted by: Marilyn
from Toledo, Ohio
Gender:Female
Eunice helped me replace my batteries! She was EXCELLENT!
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5 out of 5
5
Great features
on March 10, 2025
Posted by: Mspencer1992
from New york
Gender:Female
I been a Lockly customer since 2019, and I can confidently say their smart locks have been a game-changer for my home security. The installation was straightforward, and I love how the unique rotating digital keypad prevents others from memorizing my entry code. The fingerprint scanner is quick and reliable, saving me from having to fumble with keys. Over the years, Lockly has consistently updated its app, making remote access and monitoring even smoother. Whenever I’ve had questions, their customer service has been prompt and helpful. Overall, I’m very satisfied with Lockly’s quality, innovation, and ongoing support—highly recommended for anyone looking to upgrade their home security.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5 out of 5
5
Smart Product, Great Features
on March 3, 2025
Posted by: Grampy Hampy
from Washington, D.C.
Gender:Male
We purchased the Secure Plus smart lock nearly 4 years ago, and we've been very pleased with its ease-of-use, security features, and modern technology.
We recommend it highly to family and friends, and hope that you enjoy it as much as we have!
I would recommend this to a friend!
Written by a customer while visiting lockly.com
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