Customer reviews from lockly.com
Lockly - Model 6S Latch Lever Smart Lock with Touchscreen/Key Access/Auto Lock/ App Control - Satin Nickel
Average customer rating
4.8
(397 Reviews)
Rating breakdown 397 reviews
5 Stars
332
4 Stars
49
3 Stars
16
2 Stars
0
1 Star
0
98%of customers recommend this product.
(
369 out of
376)
Customer Reviews for Lockly - Model 6S Latch Lever Smart Lock with Touchscreen/Key Access/Auto Lock/ App Control - Satin Nickel
Customer Rating
4
Great lock
on June 4, 2025
Posted by: Nezza
from Perth, W.A.
Gender:Male
This lock is so good. Setting up is a breeze and works great. We are using the fingerprint access with confidence and no issues and I have already had to give out an access code for a trusted contractor to gain entry so that I did not have to organise someone to be there.to unlock the door. The only downside is that I wish that I didn't have to buy the wifi link to access the lock remotely and that the door handle did not stick out so far as we can't close the security screen door now. Definitely recommend this lock to anyone.
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, June 5, 2025
Thank you so much for your thoughtful review! We're thrilled to hear that you're enjoying the ease of setup and the convenience of fingerprint access and access codes — that kind of flexibility is exactly what we aim for.
We appreciate your feedback about the Wi-Fi Hub and door handle design. We’re always listening and continuously working to improve both the product and the user experience, so your input is very valuable to our team.
Thanks again for recommending Lockly — it means a lot!
📧 help@lockly.com
📞 669-500-8835
We appreciate your feedback about the Wi-Fi Hub and door handle design. We’re always listening and continuously working to improve both the product and the user experience, so your input is very valuable to our team.
Thanks again for recommending Lockly — it means a lot!
📧 help@lockly.com
📞 669-500-8835
Written by a customer while visiting lockly.com
Customer Rating
5
Beautiful lock and handle
on June 3, 2025
Posted by: Cait
from Reno, NV
Gender:Female
After my previous LOCKLY had trouble locking, the support team was consistent in following up for assistance. I received this LOCKLY and it was so smooth to install, and the updated version with the rubber backing protects my door from scratches. It connects very easily to the app.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Great locking app every one should get this one
on June 3, 2025
Posted by: Stephen
from Ledyard CT
Gender:Male
I bought this last year and Great the Best thing I ever did so glad I did it
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, June 3, 2025
Thank you so much for your wonderful feedback! We’re thrilled to hear that your Lockly purchase has been one of the best decisions you’ve made. We appreciate your support and are here if you ever need anything! 📧 help@lockly.com
📞 669-500-8835
📞 669-500-8835
Written by a customer while visiting lockly.com
Customer Rating
5
Customer assistance
on May 31, 2025
Posted by: BBD51
from Manhttan Beach, CA
Gender:Female
The lock has been great for our purposes and customer care and support is always very good. Excellent. Thank you.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Never fails to work
on May 27, 2025
Posted by: MjStout
from Gillette wyoming
Gender:Female
Even when it's -30 outside it works flawlessly couldn't be happier.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Awesome lock
on May 23, 2025
Posted by: Beau13
from Boerne Texas
Gender:Male
Lock works very well no issues easy installation good price point
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Awesome Lock
on May 19, 2025
Posted by: Benjamin 22
from Rochester NY
Gender:Male
I bought this product last week and the installation was pretty straight forward. Easy to set up and we like the piece of mind that the app alerts you when the door is not shut. No more turning around in the car to double check.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Happy with it!
on May 19, 2025
Posted by: Mads123
from Maine
Gender:Female
Just moved into my new house and have been happy with this lock! Easy to navigate, easy to share with friends & family. I wanted to change the passcode, but the original owners didn't leave the activation code...however, Lockly customer service was available and fast on a Sunday to help get me a new one.
I would recommend this to a friend!
Written by a customer while visiting lockly.com