Customer reviews from lockly.com
Lockly - Model 6S Latch Lever Smart Lock with Touchscreen/Key Access/Auto Lock/ App Control - Satin Nickel
Average customer rating
4.8
(519 Reviews)
Rating breakdown 519 reviews
5 Stars
432
4 Stars
69
3 Stars
18
2 Stars
0
1 Star
0
98%of customers recommend this product.
(
477 out of
488)
Customer Reviews for Lockly - Model 6S Latch Lever Smart Lock with Touchscreen/Key Access/Auto Lock/ App Control - Satin Nickel
Customer Rating
5
Super secure
on June 13, 2023
Posted by: Aman
from Caledon, Ontario, Canada
Gender:Male
Moving into a new house is always an exciting yet challenging endeavor, and one of the key concerns is ensuring the safety and security of your new abode. After extensive research, I decided to invest in the Lockly Secure Plus Smart Lock, and I must say, it has exceeded my expectations in every way possible.
First and foremost, the security features of the Lockly Secure Plus are simply unmatched. The lock utilizes state-of-the-art technology to safeguard your home like never before. With its advanced 3D fingerprint sensor and proprietary PIN Genie keypad, unauthorized access is virtually impossible. The ingenious design shuffles the numbers on the keypad after each use, ensuring that potential intruders cannot decipher your PIN through fingerprints or smudge marks. I find this feature particularly reassuring, knowing that my home is protected by an impenetrable fortress.
Setting up the Lockly Secure Plus was an absolute breeze. The installation process was straightforward, and the accompanying instructions were clear and concise. The lock seamlessly integrates with my existing door, and I encountered no compatibility issues whatsoever. Additionally, the Lockly mobile app provided a hassle-free setup experience, allowing me to customize settings, manage access codes, and monitor the lock's activity from the convenience of my smartphone.
One aspect that truly sets the Lockly Secure Plus apart is its remarkable user-friendliness. The intuitive touch screen interface makes operating the lock an absolute pleasure. I can effortlessly unlock my door with a simple touch, and the responsiveness of the touchscreen is exceptional. The lock also offers multiple unlocking methods, including fingerprint scanning, traditional keys, and even voice commands, providing utmost convenience for every household member.
Another noteworthy feature of the Lockly Secure Plus is its compatibility with smart home systems. Integration with popular platforms like Alexa and Google Assistant allows for seamless control using voice commands, adding a whole new level of convenience to my daily routine. Whether I'm locking or unlocking the door or checking its status, a simple voice command is all it takes.
Furthermore, the build quality and durability of the Lockly Secure Plus are remarkable. The lock feels solid and sturdy, providing a sense of reliability that instills confidence. Its sleek design adds a touch of modernity to my front door, making it a stylish addition to my home's aesthetics.
In conclusion, the Lockly Secure Plus Smart Lock has proven to be an outstanding investment for my new home. With its unmatched security features, seamless installation process, user-friendly interface, and compatibility with smart home systems, it has revolutionized the way I approach home security. I wholeheartedly recommend the Lockly Secure Plus to anyone seeking a top-tier smart lock that combines unbeatable security with unparalleled convenience.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
4
Customer Care Service: ZERO stars
on October 24, 2023
Posted by: Larsen
from Mexico City
Gender:Female
I had a problem with Smart Lock, needed to resolve it soon, I was locked out. Two weeks go by with 24 hrs delay or more for each question to be answered. Finally I did resolve the problem by myself. When the customer care agent give me the answer to solve the problem almost 2 weeks later, I already have it done.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
3
Nice Lock, keypad goes bad
on December 15, 2023
Posted by: Russ77
from Florida
Gender:Male
Had 2 of these locks for 3 years, very nice lock, but they are not made to be in the weather, the screens go bad within 2 years. I’ve had to replace both of mine, one was covered by warranty..
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
3
LOCKLY lock
on December 15, 2023
Posted by: Fixer
from North Dakota
Gender:Male
When it works it’s great but there is times when you can’t access it thru the internet. Getting better with some of the updates but still does it on occasion
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
3
Great features, poor connectivity.
on December 15, 2023
Posted by: Mack
Gender:Male
I have had my lock for over a year now, so I have had a chance to see if there would be improvements. I like the interface features and the fact that you can simply use your fingerprint to open the door. This works wonderfully for our kids. The scanner was a bit finicky in the beginning, but I am guessing updates have now made it more reliable. My main gripe is when trying to open the lock via the app. Most times the connection times out. Sometimes I can exit the app and then go back in and out will connect, but it is not consistent. This only happens using the "connect from anywhere" option. The Bluetooth works fine. However, I have had to let someone in in the past and the lock chose that time to not work at all, no matter what I did. I know the issue is not my Internet or firewall, as in that same instance and in many more, I have been able to open my deadbolt from another company. If Lockly could fix this connectivity issue, I would consider changing their rating to 5 stars.
No, I would not recommend this to a friend.
Written by a customer while visiting lockly.com
Customer Rating
5
LOCKLY MODEL 7s
on October 13, 2024
Posted by: Icew2
from Atlanta
Gender:Female
Wonderful lock that’s comes with great easy to understand install and use instructions. This lock blew my other branded electronic locks out the water by far in many ways. The aesthetics are amazing. This Lock actually complements my door. The lock pads brightness is great and can get better with a simple quick touch of the key pad. The keypad numbers can be made to scramble to prevent a bystander from recognizing a pattern to remember your lock code. The battery life is surprisingly superior to my other branded locks. The diversity of having the ability to use Bluetooth or WiFi makes the lock functional even when the internet is out. Finally, the actual “old” key is always an option if you need to revert back to the simple hand turn. LOCKLY I’m Locked In. No other brands compare.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
3
Works Well Most of the Time
on May 27, 2020
Posted by: Badger
from La Crosse, WI
Gender:Male
Bought this about 9 months ago. Has many features which made us attracted to it, such as key, fingerprint, cell phone and coded entry. Also has a 9 volt emergency power possibility if the AAs die while you are out. However as of late the fingerprint option, which we found the most convenient has become rather troublesome, not sure if that's because it's dirty or what, but it has good days and bad days.
No, I would not recommend this to a friend.
Written by a customer while visiting lockly.com
Posted by: 46802
from Fort Wayne Indiana
Gender:Male
Verified Purchase:Yes
We have been customers for the past five years. All 5 of our entry doors are now secured with Lockly locks. Their security and convenience of the system is second to none. Their customer service team is prompt and accommodating. Several of our neighbors and friends have also purchased the locks after seeing them on our place.
I would recommend this to a friend!
Written by a customer while visiting lockly.com