Customer reviews from lockly.com
Lockly - Model 6S Latch Lever Smart Lock with Touchscreen/Key Access/Auto Lock/ App Control - Satin Nickel
Average customer rating
4.8
(378 Reviews)
Rating breakdown 378 reviews
5 Stars
318
4 Stars
44
3 Stars
16
2 Stars
0
1 Star
0
98%of customers recommend this product.
(
350 out of
357)
Customer Reviews for Lockly - Model 6S Latch Lever Smart Lock with Touchscreen/Key Access/Auto Lock/ App Control - Satin Nickel
Customer Rating
5
Never fails to work
on May 27, 2025
Posted by: MjStout
from Gillette wyoming
Gender:Female
Even when it's -30 outside it works flawlessly couldn't be happier.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Customer assistance
on May 31, 2025
Posted by: BBD51
from Manhttan Beach, CA
Gender:Female
The lock has been great for our purposes and customer care and support is always very good. Excellent. Thank you.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Great locking app every one should get this one
on June 3, 2025
Posted by: Stephen
from Ledyard CT
Gender:Male
I bought this last year and Great the Best thing I ever did so glad I did it
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, June 3, 2025
Thank you so much for your wonderful feedback! We’re thrilled to hear that your Lockly purchase has been one of the best decisions you’ve made. We appreciate your support and are here if you ever need anything! 📧 help@lockly.com
📞 669-500-8835
📞 669-500-8835
Written by a customer while visiting lockly.com
Customer Rating
5
Beautiful lock and handle
on June 3, 2025
Posted by: Cait
from Reno, NV
Gender:Female
After my previous LOCKLY had trouble locking, the support team was consistent in following up for assistance. I received this LOCKLY and it was so smooth to install, and the updated version with the rubber backing protects my door from scratches. It connects very easily to the app.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
4
Great lock
on June 4, 2025
Posted by: Nezza
from Perth, W.A.
Gender:Male
This lock is so good. Setting up is a breeze and works great. We are using the fingerprint access with confidence and no issues and I have already had to give out an access code for a trusted contractor to gain entry so that I did not have to organise someone to be there.to unlock the door. The only downside is that I wish that I didn't have to buy the wifi link to access the lock remotely and that the door handle did not stick out so far as we can't close the security screen door now. Definitely recommend this lock to anyone.
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, June 5, 2025
Thank you so much for your thoughtful review! We're thrilled to hear that you're enjoying the ease of setup and the convenience of fingerprint access and access codes — that kind of flexibility is exactly what we aim for.
We appreciate your feedback about the Wi-Fi Hub and door handle design. We’re always listening and continuously working to improve both the product and the user experience, so your input is very valuable to our team.
Thanks again for recommending Lockly — it means a lot!
📧 help@lockly.com
📞 669-500-8835
We appreciate your feedback about the Wi-Fi Hub and door handle design. We’re always listening and continuously working to improve both the product and the user experience, so your input is very valuable to our team.
Thanks again for recommending Lockly — it means a lot!
📧 help@lockly.com
📞 669-500-8835
Written by a customer while visiting lockly.com
Customer Rating
5
Safe and easy to operate
on June 8, 2025
Posted by: Donny
from Branson MO
Gender:Male
We bought this product for our nightly rental and are impressed how easy it is to operate to keep our rental and our guests save.
Response from lockly.comBy Ashley L., Lockly Customer Service, June 9, 2025
Thank you for your feedback! We’re glad to hear that Lockly is making it easy to manage your nightly rental while keeping both your property and guests safe. Your satisfaction means a lot to us, and we’re here if you ever need any assistance or tips to get the most out of your lock!
Written by a customer while visiting lockly.com
Customer Rating
5
High quality and secure lock
on June 10, 2025
Posted by: Leta
from Washington DC
Gender:Female
Bought this lock. Installation was easy and really
Like the feature of covering the keypad the fact that the numbers don’t stay in same location
Like the feature of covering the keypad the fact that the numbers don’t stay in same location
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, June 11, 2025
Thank you for your review! We're happy to hear that installation was easy and that you're enjoying the secure keypad design. The number randomization feature is one of our favorites too—it's a great way to prevent code guessing from fingerprints or wear. We appreciate your support and hope you continue to enjoy your Lockly!
Written by a customer while visiting lockly.com
Customer Rating
5
Great Product
on June 10, 2025
Posted by: Jennifer R.
from San Marcos, Texas
Gender:Female
We purchased this smart lock for our family's short term rental property. The App allows me to change codes between rentals and unlock door remotely if a renter locks themselves out.
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, June 11, 2025
Thank you for sharing your experience! We're glad to hear the smart lock and app are making it easy to manage your short-term rental. Being able to change codes between guests and unlock the door remotely adds both convenience and peace of mind. We appreciate your trust in Lockly to help keep your property secure and running smoothly!
Written by a customer while visiting lockly.com