Customer Reviews for Lockly - Model 6S Latch Lever Smart Lock with Touchscreen/Key Access/Auto Lock/ App Control - Satin Nickel
Customer Rating
5
LOCKLY SECURE PLUS - Excellent project
on December 15, 2023
Posted by: Rashbabe
from Clarkvurg , Maryland
Gender:Female
I bought this lock about 3months ago to use in my garage. The material used is solidly built in black. Even after daily used, there is no scratching on the service, its cleaning looking.. connected to a hub, we haven’t seen any problems with this device.. its work really well and the software is very easy to use and the reporting alert are good
I am so happy we have this lock! No need to worry about keys and you have the option to remote unlock or provide temporary access codes to guests or delivery staff ...
The product itself is great; however, the first one I purchased started to consume the batteries very quickly. It'd drain the Duracell batteries in 4 months. I used the high-end Optimum version so it's even better than the regular Duracell ones. Once I submitted the warranty claim, they said it's malfunction due to the electronics so it's a 2 years vs 5 years had it been mechanical. They only offered a discount on the replacement lock. My parents purchased a different brand, and got a free replacement after 6 years of use, so their warranty is much better. I have the replacement now for 1.5 years, and still on the original batteries, so I think this one will be ok. Other than the warranty, I am very happy with this lock due to the features, build quality, and style.
I have had my lock for over a year now, so I have had a chance to see if there would be improvements. I like the interface features and the fact that you can simply use your fingerprint to open the door. This works wonderfully for our kids. The scanner was a bit finicky in the beginning, but I am guessing updates have now made it more reliable. My main gripe is when trying to open the lock via the app. Most times the connection times out. Sometimes I can exit the app and then go back in and out will connect, but it is not consistent. This only happens using the "connect from anywhere" option. The Bluetooth works fine. However, I have had to let someone in in the past and the lock chose that time to not work at all, no matter what I did. I know the issue is not my Internet or firewall, as in that same instance and in many more, I have been able to open my deadbolt from another company. If Lockly could fix this connectivity issue, I would consider changing their rating to 5 stars.
We got our Lockly Secure Plus Smart Lock a couple of months ago. I was initially leery, thinking, we already have a deadbolt, and keys work fine. Consider my eyes opened! We have two children under 10, and first of all, they LOVE opening the door with their fingerprint! It's a race to get there first! Secondly, the 'Peek-Proof' keypad is secure from peering eyes (didn't the Eagles sing, 'You can't hide your prying eyes?') should they have to enter their passcode. And it bears mentioning, that at some point we would give them their own keys, and we all know what happens with kids and keys (or just about anything)...they lose them! The Lockly is the perfect answer! Finally, I love being able to activate the deadbolt so easily just by lifting the door handle after leaving for added security. Any apprehension I had initially regarding the install was quickly alleviated by spot-on instructions - average handyman skills are all you need, and we all have those! Suffice to say, we are completely happy with our Peek-Proof Lockly Secure Plus Smart Lock! Maybe a catchier name in the future? :)
I bought this lock over a year ago have yet to change the batteries I go frequently inside and outside of my house where it conveniently locks the door every single time, so there’s no need to wonder whether or not I locked the door. It has countless features, and I love every last feature, especially having people over for the holidays where they can use temporary codes that I can delete at any time At the push button.
I received the 6S as a gift 2 years ago. Unit works well with the following 2 exceptions. The battery indicator never goes below 80% then all of a sudden the batteries are dead, not a problem if you carry keys, which I do not so I need to have a hidden key. Second, not with joy, I pray it is not sunny until the afternoons as the unit display shuts down with the morning sun even with the Lockly supplied flip cover to prevent such a condition, so please don't let the sunshine on my Lockly.