Customer Reviews for Lockly - Model 6S Latch Lever Smart Lock with Touchscreen/Key Access/Auto Lock/ App Control - Satin Nickel
Customer Rating
4
Great Lock with 1 Major Flaw
on October 21, 2022
Posted by: SSSJ Danny
from San Jose, CA
Gender:Male
This is the type of Lock I've always wanted. It has so many options on how to open: Key, Code, Fingerprint, Phone. It was easy to install and works flawlessly.
The Biggest Problem is that the App can say that the Door is "Locked" but the Door Can be Wide Open. I've requested that there be an option in the app to let you know when the door is open between a certain time or a notification if the doors been open for more than X amount of minutes. While I would recommend this to friend I would let them know about this huge flaw.
Quality is Great. Value is Pricey, but it compared to others it may be within your budget. Performance is good at the keypad, but the phone app can be buggy sometimes. Design of the Lock is Great, but the App needs to be fixed with the notes I've left above.
I would recommend this to a friend!
Response from lockly.comBy Customer Solutions, October 24, 2022
Thanks for providing your review and feedback! We are thrilled that you like your new lock! Our Secure Plus model does not have this ability currently, but you can purchase the Secure Wifi Hub (which comes with a wired door sensor that communicates with the Lockly app whether the door is open or closed) to be able to disables the auto-lock timer when the lock is in open status. You can also purchase our Secure pro model that comes with the WIFI hub and door sensor, bundled together to save you money. If there is anything we can help with, please reach out to us at help@lockly.com and we'll be happy to help!
Written by a customer while visiting lockly.com
Customer Rating
5
Best Lock on The Market
on October 23, 2022
Posted by: Serg916
from Orlando FL
Gender:Male
Purchased this lock with my new home and liked how it works. Ended up buying 2 more
I would recommend this to a friend!
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Written by a customer while visiting lockly.com
Customer Rating
5
Excellent products and good customer service
on November 3, 2022
Posted by: Anonymous
from Sydney
Gender:Male
Bought two of locks as far, so easy to set up and user friendly.
Had a issue with second one, support team quickly replaced it with the new one.
Nice lock. Works very well and easy to install……..
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Great lock very convenient!
on December 11, 2022
Posted by: Nitram
from Vancouver
Gender:Male
I bought this a few months ago for a couple of my doors and it’s been very reliable. With the customizable time lock and fingerprint/code/key options make this very convenient to use. Best feature is the scrambling of the code so even if someone is watching you put in the code, they won’t know what the code is.