Customer reviews from sharkninja.com
Shark - Navigator ADV Corded Bagless Multi-Surface Lift-Away Upright Vacuum Cleaner - Aeonium
Average customer rating
4.5
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
78
4 Stars
26
3 Stars
4
2 Stars
3
1 Star
2
89%of customers recommend this product.
(
24 out of
27)
Customer Reviews for Shark - Navigator ADV Corded Bagless Multi-Surface Lift-Away Upright Vacuum Cleaner - Aeonium
Customer Rating
5
Works wonderful
on June 23, 2025
Posted by: Rhonda
from Tennessee
Gender:Female
Great vacuum. Easy to use,
Love the attachments and the lift away.
Love the attachments and the lift away.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Glad I went back to the Shark brand!
on July 19, 2025
Posted by: Aquamom2boys
from Indiana
Gender:Female
The only improvements that can be made: longer power cord that actually stays attached near the handle, and better onboard tool storage (came with 3 tools but only 2 can store at a time). Otherwise great in a home with multi surface floors and two very fluffy cats who like to toss litter outside their box.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Powerful Suction
on July 19, 2025
Posted by: GiGiz
Great little vacuum. I don't find it overly loud like others have stated. Awesome power, really does a great job on carpet. I wish the power head was designed to suck edges. I only use this vac for carpet floors as I find the attachment part of the vacuum to be awkward. The hose doesn't go far enough and the handle part is too big for me to utilize effectively. Overall this is a really great machine for carpeted floors. The power head isn't so big that you cannot get between furniture and furniture legs. It's just right! Cleaning out the dust cup is simple. I always go a step further and blow out the canister with an air hose, after dumping dirt in trash can I do not use the "lift away" feature, not necessary in my home.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great buy - Light and powerful.
on October 14, 2025
Posted by: joeviggs
We have had this for almost a month. It works great for suction and it is VERY light to move. Lots of ways to break it down and use. The easy simple process for empting the canister is AWESOME.... I wish the carpet wheel was a little longer - but it just means more back and forths...
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Glides and swivels easily
on December 18, 2025
Posted by: Ranee
from Missouri
Gender:Female
Easy to put together , it moves so much easier on different carpet heights without having to to adjust it,bare floors too..large capacity dirt bin.very happy with the purchase!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Impossible steering
on December 20, 2025
Posted by: Ross B
from Elkhart, IN
Gender:Male
I'm surprised there aren't more negative reviews. This is so hard to control because of the flexible shaft. My wrist kills after using this. This was sent as a replacement model when my original was out of stock, but the original didnt have this flex shaft so it was much better
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 22, 2025
Hi Ross,
Thank you for sharing your experience with us. It sounds really uncomfortable to use a model that causes wrist strain, especially since your original model worked much better for you. Your feedback is very important to us, and we truly appreciate you taking the time to let us know. It helps us improve and design products that better meet your needs. f you need any assistance in how to use, please feel free to reach out to us here: https://support.sharkninja.com/contact-us.
Kind Regards,
Shark Clean US.
Thank you for sharing your experience with us. It sounds really uncomfortable to use a model that causes wrist strain, especially since your original model worked much better for you. Your feedback is very important to us, and we truly appreciate you taking the time to let us know. It helps us improve and design products that better meet your needs. f you need any assistance in how to use, please feel free to reach out to us here: https://support.sharkninja.com/contact-us.
Kind Regards,
Shark Clean US.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Solid choice
on January 21, 2026
Posted by: Adyerhomes
from West Chester PA
Gender:Male
Great suction, but it’s a bit loud and no lights. This was a warranty replacement. It’s not as nice as our last Shark.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, January 22, 2026
Hi there,
Thank you for taking the time to leave a review.
We’re deeply sorry to hear that your replacement Shark is louder than you expected and doesn’t include a light like your previous vacuum. We know how important those features are to your everyday cleaning, and we understand the frustration and disappointment this may have caused. While we’re glad to hear the suction is performing well, we apologize that the overall experience hasn’t met your expectations. Please know we’re sharing your feedback with our internal teams so we can do better.
We’d really like the chance to help make this right. If there’s anything more we can do, or if you’d like to share additional details, please reach out to our Customer Care team at https://support.sharkninja.com/contact-us.
Kind regards,
Shark Clean NA.
Thank you for taking the time to leave a review.
We’re deeply sorry to hear that your replacement Shark is louder than you expected and doesn’t include a light like your previous vacuum. We know how important those features are to your everyday cleaning, and we understand the frustration and disappointment this may have caused. While we’re glad to hear the suction is performing well, we apologize that the overall experience hasn’t met your expectations. Please know we’re sharing your feedback with our internal teams so we can do better.
We’d really like the chance to help make this right. If there’s anything more we can do, or if you’d like to share additional details, please reach out to our Customer Care team at https://support.sharkninja.com/contact-us.
Kind regards,
Shark Clean NA.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Very good Vacuum
on February 5, 2026
Posted by: Marlon
from Orlando, FL
Gender:Male
I've had it for about 15 days, and I think it's very good, it sucks very well and the accessories are very useful
Written by a customer while visiting sharkninja.com