Customer reviews from us.braun.com
Braun Silk-épil 9 Flex-Pivoting SkinSpa Epilator, Wet/Dry, Shaver Head, Massage Pad, Exfoliation Brush and BodyTrimmer - White/Tinted Gold
Average customer rating
4.7
(164 Reviews)
Rating breakdown 164 reviews
5 Stars
136
4 Stars
15
3 Stars
6
2 Stars
2
1 Star
5
91%of customers recommend this product.
(
104 out of
114)
Customer Reviews for Braun Silk-épil 9 Flex-Pivoting SkinSpa Epilator, Wet/Dry, Shaver Head, Massage Pad, Exfoliation Brush and BodyTrimmer - White/Tinted Gold
Customer Rating
2
Braun US - Braun Silk-épil 9 Flex SkinSpa 9-481 3D
on February 17, 2025
Posted by: Chele
I bought this last year & have used it 5x. I was so surprised upon examining my legs the hairs it left on my legs & under my arms! I went over them 3x also! Why is this not getting all of my hairs? These are not very short hairs either! I'm very disappointed! This is supposed to be the best one of all!
Quality
2
Value
2
Response from us.braun.comBy Customer Care, February 20, 2025
We're sorry to hear you're not seeing the results you expected, Chele. Our products go through extensive testing to meet our high quality standards, so we're just as disappointed by your experience.
In case this helps, here are some quick tips. If you haven't yet, try epilating in the bath or shower.
In the bath:
For best results, start epilating after relaxing in warm water for about 5 minutes.
Hold your leg and epilator under the water. Your hairs will then lift up, making them especially easy to grip.
In the shower:
Make sure your skin is wet. For perfect results, apply a little shower gel.
If this doesn't help, please give us a call at (800) 272-8611. We'd be happy to learn more.
In case this helps, here are some quick tips. If you haven't yet, try epilating in the bath or shower.
In the bath:
For best results, start epilating after relaxing in warm water for about 5 minutes.
Hold your leg and epilator under the water. Your hairs will then lift up, making them especially easy to grip.
In the shower:
Make sure your skin is wet. For perfect results, apply a little shower gel.
If this doesn't help, please give us a call at (800) 272-8611. We'd be happy to learn more.
Written by a customer while visiting us.braun.com
Customer Rating
5
I feel silky smooth!
on May 12, 2025
Posted by: thekay7kouture_1798
[This review was collected as part of a promotion.] I’ve been using the Braun Silk-épil 9 SkinSpa SES9-481 3D and it’s honestly a game changer. The flexible head makes it super easy to use around tricky areas like knees, and the exfoliation brushes leave my skin feeling really smooth. It’s a bit uncomfortable at first (especially if you’re new to epilating), but it gets easier with time. I love that I can use it in the shower, and the SmartLight helps me catch every little hair. Totally worth it if you want salon results at home. Not only does it have these AMAZING qualities but the battery life is awesome!
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing
on June 9, 2025
Posted by: andrear682_7684
[This review was collected as part of a promotion.] Has different extensions for different uses. It has a quiet noise and isn’t extremely loud. It has a hair removal attachment that works well and wasn’t extremely painful. Overall would recommend!
Written by a customer while visiting influenster.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
1
Would recommend? Yes
(
0 out of
1)
Quality
1
Value
1