Customer reviews from us.braun.com
Braun - Silk-pil 9 Flex-Pivoting SkinSpa Epilator, Wet/Dry, Shaver Head, Massage Pad, Exfoliation Brush and BodyTrimmer - White/Tinted Gold
Average customer rating
4.6 out of 5
4.6
(173 Reviews)
Open Ratings Snapshot
Rating breakdown 173 reviews
5 Stars
138
4 Stars
16
3 Stars
8
2 Stars
2
1 Star
9
88%of customers recommend this product. 
(
107 out of 122
)
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Customer Reviews for Braun - Silk-pil 9 Flex-Pivoting SkinSpa Epilator, Wet/Dry, Shaver Head, Massage Pad, Exfoliation Brush and BodyTrimmer - White/Tinted Gold
Customer Rating
5 out of 5
5
All you need, for all your needs
on June 27, 2026
Posted by: Lady Lauri
I bought this unit which is also great for travel usage as well.
It’s a great kit to own!
I would recommend this to a friend!
Quality
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting us.braun.com
Customer Rating
1 out of 5
1
Upset
on June 20, 2026
Posted by: Raya11
Every time i Had to buy a new epilator head its really frustrating
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting us.braun.com
Customer Rating
4 out of 5
4
very convenient
on June 12, 2026
Posted by: LHGilley
I bought this 2 years ago and am very pleased. The cordless feature is so convenient and it recharges quickly. I found it too painful to use on my arms but my legs were the primary target and it works painlessly on those. I do wish it exfoliated better as my hairs are no was fine they often get trapped under the top layer of skin and curl into dark spots. I considered buying the IPL which sounds wonderful I have many moles and bumps and my hair is greying and I can't afford to spend that kind of money on something I can't use completely.
I would recommend this to a friend!
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting us.braun.com
Customer Rating
3 out of 5
3
Test Out Everything When You Open The Package
on May 5, 2026
Posted by: CJH from VA
I purchased in November before I was heading out of the country for 4 months. Unfortunately I didn't fully test it and sadly my device was defective. It would not charge, and I was left without a working device the entire time I was away. When I returned I placed a claim and it was repaired by replacing the PC Board and Battery. I am glad it is working but I feel cheated as I was without a working device for a long time and basically I paid full price for a refurbished device.
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting us.braun.com
Customer Rating
1 out of 5
1
Not worth the high price
on April 26, 2026
Posted by: Carol
I do not recommend this product. My husband gave it to me as a thoughtful Christmas gift thinking it would give me a smooth shave on my legs and a bit of pampering in the shower (message and exfoliation brush). For me, the shaver scratched my lens and both the brush and message heads would fall off in the shower. After trying it many times, I cleaned it and then gave it to a donation center, hoping the next person would enjoy using it more than I did.
Written by a customer while visiting us.braun.com
Customer Rating
1 out of 5
1
Cannot recommend
on April 11, 2026
Posted by: Ouch37
Three women (ages, 19, 44 and 54) in my house tried this and none of us ever adjusted the pain. Two out of three developed angry red skin jumped that WEEKS later bled when shaving normally. Even with the guard on, it pulled random hairs rather than simply clipping them.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Written by a customer while visiting us.braun.com
Customer Rating
1 out of 5
1
Doesn’t last
on April 7, 2026
Posted by: DTBI
The head broke in less than 2 years. No replacement part for this one.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting us.braun.com
Customer Rating
5 out of 5
5
Great Product
on January 9, 2026
Posted by: Lady M
Absolutely love this product! Easy to use and easy to clean. Battery life is great.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting us.braun.com
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