Customer reviews from us.braun.com
Braun - Silk-pil 9 Flex-Pivoting SkinSpa Epilator, Wet/Dry, Shaver Head, Massage Pad, Exfoliation Brush and BodyTrimmer - White/Tinted Gold
Average customer rating
4.6 out of 5
4.6
(173 Reviews)
Open Ratings Snapshot
Rating breakdown 173 reviews
5 Stars
138
4 Stars
16
3 Stars
8
2 Stars
2
1 Star
9
88%of customers recommend this product. 
(
107 out of 122
)
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Customer Reviews for Braun - Silk-pil 9 Flex-Pivoting SkinSpa Epilator, Wet/Dry, Shaver Head, Massage Pad, Exfoliation Brush and BodyTrimmer - White/Tinted Gold
Customer Rating
5 out of 5
5
Amazing
on June 9, 2025
Posted by: andrear682_7684
[This review was collected as part of a promotion.] Has different extensions for different uses. It has a quiet noise and isn’t extremely loud. It has a hair removal attachment that works well and wasn’t extremely painful. Overall would recommend!
Written by a customer while visiting us.braun.com
Customer Rating
5 out of 5
5
I feel silky smooth!
on May 12, 2025
Posted by: thekay7kouture_1798
[This review was collected as part of a promotion.] I’ve been using the Braun Silk-épil 9 SkinSpa SES9-481 3D and it’s honestly a game changer. The flexible head makes it super easy to use around tricky areas like knees, and the exfoliation brushes leave my skin feeling really smooth. It’s a bit uncomfortable at first (especially if you’re new to epilating), but it gets easier with time. I love that I can use it in the shower, and the SmartLight helps me catch every little hair. Totally worth it if you want salon results at home. Not only does it have these AMAZING qualities but the battery life is awesome!
Written by a customer while visiting us.braun.com
Customer Rating
2 out of 5
2
Braun US - Braun Silk-épil 9 Flex SkinSpa 9-481 3D
on February 17, 2025
Posted by: Chele
I bought this last year & have used it 5x. I was so surprised upon examining my legs the hairs it left on my legs & under my arms! I went over them 3x also! Why is this not getting all of my hairs? These are not very short hairs either! I'm very disappointed! This is supposed to be the best one of all!
Quality
2 out of 5
2
Value
2 out of 5
2
Response from us.braun.comBy Customer CareFebruary 20, 2025
We're sorry to hear you're not seeing the results you expected, Chele. Our products go through extensive testing to meet our high quality standards, so we're just as disappointed by your experience.

In case this helps, here are some quick tips. If you haven't yet, try epilating in the bath or shower.

In the bath:
For best results, start epilating after relaxing in warm water for about 5 minutes.
Hold your leg and epilator under the water. Your hairs will then lift up, making them especially easy to grip.

In the shower:
Make sure your skin is wet. For perfect results, apply a little shower gel.

If this doesn't help, please give us a call at (800) 272-8611. We'd be happy to learn more.
Written by a customer while visiting us.braun.com
Customer Rating
5 out of 5
5
Love this product
on December 12, 2024
Posted by: jayne3b
But, alas, mine crashed deader than a door nail after some 7 years? Now I just need the epilator not all these dang accessories. What a waste!!!! I'm angry. Recommendation comes with caveat: provide a version without all the accessories and case PLEASE!!!
I would recommend this to a friend!
Quality
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting us.braun.com
Customer Rating
5 out of 5
5
Haven’t had to shave in over a week!
on October 20, 2024
Posted by: Trex49
I used this for the first time last week. My body hair grows very quickly and the struggle to stay smooth is real. I usually have to shave my armpits every day & my legs every other day. And even then, the slightest cool breeze brings stubble and my legs never feel smooth for long. After one use, my armpits are still smooth and my legs are stubble-free. This is a pretty big deal for me! I was considering laser removal and now I feel confident that I’ve found a less expensive solution. There was some pain, but the results are worth it for me.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting us.braun.com
Customer Rating
5 out of 5
5
Stunning and confident skin
on October 1, 2024
Posted by: alesial6
[This review was collected as part of a promotion.] I have used the product 3 times in two months and that is all I needed to have smooth legs all summer long. It is easy to use and it might hurt a little the first time, but remember to take it slow and you will have smooth skin in a few minutes. Very practical, you can take it with you on your vacation and even use it under the shower water.
Written by a customer while visiting us.braun.com
Customer Rating
5 out of 5
5
Beauty is Pain!
on September 16, 2024
Posted by: madisynm97
[This review was collected as part of a promotion.] The Braun Silk epilator kit is a standout product in the world of hair removal, though it does require some initial adjustments in terms or getting used to the pain. Initially, the sensation can be a bit uncomfortable, especially if you’re new to epilating. However, after a few uses, I became accustomed to it and appreciated the results. The Silk-épil 9 does a remarkable job of removing hair from the root, leaving my skin exceptionally smooth for weeks at a time. The kit includes various attachments that cater to different areas and needs, enhancing the overall experience. The built-in light is particularly useful for ensuring no hairs are missed. Despite the initial learning curve, the long-lasting smoothness and overall effectiveness of this epilator make it a worthwhile investment.
Written by a customer while visiting us.braun.com
Customer Rating
5 out of 5
5
Ouch but Wow
on September 13, 2024
Posted by: iyaade
[This review was collected as part of a promotion.] Ok so it does hurt lol but it's so worth it! Very effective hair removal tool. This set provides versatility by offering multiple devices for all your trim/shaving needs. Easy to clean and maintain. Multiple uses on a single charge.
Written by a customer while visiting us.braun.com
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