Customer reviews from brother-usa.com
Brother - Network-Ready Wireless All-In-One Printer - White
Average customer rating
3.5
(273 Reviews)
Rating breakdown 273 reviews
5 Stars
98
4 Stars
74
3 Stars
24
2 Stars
22
1 Star
55
66%of customers recommend this product.
(
180 out of
271)
Customer Reviews for Brother - Network-Ready Wireless All-In-One Printer - White
Customer Rating
5
Small Package...Big Results
on November 26, 2012
Posted by: Peppermint
from Surprise, AZ
We, like many households seem to go through a new printer every few years. We have tried most of the brands out there and end up with either technology no longer supported, or repairs after warranty that don't justify the cost of the repair. We decided to try the new BrotherMFC-J451ODW for 2 reasons: very small size and very nice price. A bonus was the cost of the ink cartridges - they are WAY less than other brands on the market...big plus! This printer was very easy to set up and so far it has performed well. Ink cartridges are very accessible and packaged in kind of an ingenious way so they don't dry out while waiting to be purchased. The quality of printed page is good; scanning is easy and copying is just pushing a button. There are additional menu options for scanning and copying so you can set B&W, Color, resolution, etc. My husband and I would recommend this printer to anyone looking for a nice home printer that won't break the bank and has cost effective ink cartridges.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
A Good Value....once it's installed
on May 2, 2013
Posted by: Qltngma5
from Orion, IL
I am not a very technical person. I purchased the Brother-J4510DW at a national office supply store, including their package which provided free installation on our two laptops. I have 2 Brother sewing machines which are real workhorses. Therefore, I had no doubts about quality of the machine.
The printer worked just fine first time. Quality of the print on normal was about equal to what I had as draft on a competitors printer. But I can get a lot more pages with this one. Day 2 I scanned an item to file. This worked fine. Went to print something, but it wouldn't print. Called tech support as I didn't understand the online instructions. I had to create a new port....way beyond my technical ability. But the support person walked me through it step by step. I was able to print. Day 4 I needed to scan to file, but now the scanner didn't work. Again, I called tech support. Again I needed to add a new port.
I was able then on my own to make the changes to the second computer. Both are working fine and I've had no additional issues.
I would consider this a good value for the money providing you have some technical background and can add these ports. It was easy enough once you've done it. I thought the ink was rather expensive, but I also get a lot more pages. As yet, I have not used all of the starter cartridges and I've had it a month.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Really Regreting this
on May 21, 2013
Posted by: NoGoodP
I've had this printer 2 weeks and it is not working. I can't cancel printing at all! Not form the printer an not from the PC. It keeps telling me to manual feed paper (you can only do 1 page at a time). It continuously is receiving data. I can not scan nor copy. But sometimes it prints- when it feels like it. This is the worse printer I've ever had.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
not good
on August 26, 2013
Posted by: wgirod
from Madison , MS
purchased in march, had to be replaced for faulty computer, in late june ,now it will not print Avery labels or cards
the manual says it will print card stock put it jams every time,
the manual says it will print card stock put it jams every time,
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Product
on October 23, 2012
Posted by: Simp500
from Jacksonville, AR
I used this product to do some booklets for an anniversary service at my church and this printer did a better job than I was expecting it to do. I love everything about it and may look into purchasing a second one in the future.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
A little disappointed
on November 25, 2012
Posted by: Jhardy0786
from Brooklyn,NY
The j4510 dw is not mac friendly I had to download drivers from support the install disk just gave me error message and I have to use an old version of control center after getting the printer to work it's very noisy I only use brother printers so this was a disappointment
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Compact & Fast
on December 13, 2012
Posted by: SunnyDay
from San Jose, CA
I wanted a printer/copier that was fairly compact, had a document feeder, and would handle ledger sized paper (11" x 17"). This machine fits the bill perfectly and a bonus is that it is very fast. You do have to feed the larger size paper (ledger & legal) one sheet at a time but I don't mind because it's easy to do. The print quality is excellent and the double-sided prints are perfect. I don't know about ink consumption since I'm still using the inks that came with the printer. Also, it is one of the few printers on the market with an outside case that is not completely black. It looks much better in my light yellow/white craft room. There is only one thing I don't like and it's the reason I gave 4 instead of 5 stars. When the printer pulls paper from the tray, it is VERY loud. My chihuahua's bed used to be near the printer but no longer. Every time I printed something, it scared her and she bolted from the room. Now her bed is on the other side of the room. She doesn't leave her bed when I print but she's still nervous. It might not bother larger, less high-strung dogs. All in all, it's a very nice printer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Not a happy camper
on December 18, 2012
Posted by: Debrod
from Fort Wayne, IN
I have a print job for a colored photo which I needed eight copies...out of the 8 I had to unjam the paper four times...annoying...annoying...annoying...you have to unplug it to get it to work again...very loud at printing...I mean loud...sounds like it is going to get stuck before it begins...The back cover is very hard to open to unjam the paper..The paper tray is also a pain in the butt...I thought I might be getting something that was going to be better than what I had but am totally dissatisfied...there is no software for printing multiples of photos that I can find..am very disappointed in this printer..
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com