Customer Reviews for WORX - WX993L MakerX Kit with Rotary Tool, Wood & Metal Crafter, and Air Brush in Carry Bag - Black
Customer Rating
5
Great Multi user tool!
on February 28, 2022
Posted by: Fun crafter
from Fredrick MD
Gender:Female
[This review was collected as part of a promotion.] This is a great multi use too. The airbrush is easy to use and to clean it is controlled on the pen making the brushed strokes a breeze to control. The rotary tool works perfect for both my craft work and around the house projects But the wood & metal craft tool is my favorite. The battery has a long life. Being cordless allows me to bring th tool to the project and not the project to the tool.
[This review was collected as part of a promotion.] Just received this in the mail so I really haven’t had a chance to look at it. We’re in the process of charging everything up right now but my husband informed me that this is going to be something he’s going to get quite a bit of use out of. As you can see by the attached photos, it comes fully accessorized. This is a good quality name and I do not doubt, that we will be more than happy with this product. I will post after we use to get further reviews if you like.
[This review was collected as part of a promotion.] I love all the features of this set! One of my next tasks is to use the grinder attachment to adjust my mouth guard. The airbrush and wood burner attachment will definitely come in use for my crafts. Definitely recommend this product.
[This review was collected as part of a promotion.] I am really happy with this kit! I was surprised with all the extra things that comes with it! You get tips for everything. And it is also great that you don’t have to work around a plug! Always seems that when I want to do something there is never a plug! It also has a adjustable speed on it that makes it nice also! It seems to last a long time also I’ve dove a few projects and haven’t had to recharge it yet! I love everything about it!
I bought this combo kit a few weeks ago, it came super fast and I have been using it non stop! So far everything has been working smoothly. Super easy assembly and very easy to use! Very convenient not having to be plugged into an outlet! I LOVE my MAKERX tools!
Cannot get it working using the hose line provided! Tried what was recommended, but after running it for over 5 minutes, nothing!!! Tried by priming the hose with water,still wouldn't suck up the water from the bucket!! Connected to garden hose, it worked,but not with its own hose in a bucket. Very,very frustrated!! Thinking of returning product for refund!!
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, May 31, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance. Thank you for choosing Worx!
We have been long time users of Worx tools and own a lot of them. When the MarkerX Kit came out I thought it would be perfect for my wife's hobby and other things. They did not have the heat gun in stock at the time so I got the 3 piece kit to get started. Two of the tools work great. The unit also uses 20v batteries, which we have several of from other Worx tools, so power is no problem. The key item, however, that she was looking forward to for her painting was the air brush. Unfortunately, after becoming much more familiar with all the internal workings and rebuilding an air brush this unit still does not work. Each time she tries it frustrates her and the entire kit gets put away and we've still not added to it. I am going to reach out and see what they can do for this situation. I am really hoping it is just the brush we got but overall build on it is not as solid or smooth as other air brushes we've used in the past. I still want to get her the heat gun to go with this kit but until I can get her spraying happy I'm going to have a challenge. Will update this review after having a chance to work with the Worx team on a possible resolution.
No, I would not recommend this to a friend.
Response from worx.comBy Lucy R, Customer Experience, April 26, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST.
As a beginner with these tools I'm very comfortable and trusting on how these tools work. I use mine everyday just doing random things around my house.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 8, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the MAKERX Combo Kit! Thank you for choosing WORX. You are greatly appreciated!