Customer reviews from Peak Design
Peak Design - Mobile Car Mount VHB Charging v2 - Black
Average customer rating
4.6
(462 Reviews)
Rating breakdown 462 reviews
5 Stars
352
4 Stars
63
3 Stars
29
2 Stars
5
1 Star
13
93%of customers recommend this product.
(
386 out of
415)
Customer Reviews for Peak Design - Mobile Car Mount VHB Charging v2 - Black
Customer Rating
2
Hard to find a place to fit the car mount
on July 21, 2022
Posted by: christian
from Germany
I tried to mount the "car mount" in the middle of my vw t6 van. I was not able to find a place where i can stick the product and move the phone in a possition where i be able to read the screen. In my case it would be helpful to have another ball joint or something like this.
No, I would not recommend this to a friend.
Response from Peak DesignBy CS, July 21, 2022
Sorry for the frustration here! When designing our Car Mount, we aimed to maximize compatibility across different car makes and models, and different types of dash layouts and surfaces. The result is a mount that fits in a huge variety of different vehicles, but inevitably it may not be optimal for some. If you haven't already, please have a look thorough the article referenced below as it walks you though the various surfaces and locations you that can be considered. However, in some cases, you may be limited to mounting locations that are less than ideal, and in rare cases you might not find any viable mounting locations at all for the Car Mount product.
If you find yourself in that latter situation, we do now make a 1" Ball Adapter that has a super wide range of uses, and allows us to confidently say that the Peak Design Mobile Ecosystem now works with all sorts of additional vehicles as it is compatible with the wide variety of 1" ball adapter systems on the market!
https://support.peakdesign.com/hc/en-us/articles/4414720533524-Where-Can-I-Mount-The-Adhesive-Car-Mount-
If you find yourself in that latter situation, we do now make a 1" Ball Adapter that has a super wide range of uses, and allows us to confidently say that the Peak Design Mobile Ecosystem now works with all sorts of additional vehicles as it is compatible with the wide variety of 1" ball adapter systems on the market!
https://support.peakdesign.com/hc/en-us/articles/4414720533524-Where-Can-I-Mount-The-Adhesive-Car-Mount-
Written by a customer while visiting Peak Design
Customer Rating
5
Awesome mount for car!
on July 20, 2022
Posted by: Gc0067
from Toronto, ON
Got this as my iPhone would never fit properly on any mount. This mount has really good 3M adhesive and it is very sturdy.
I would recommend this to a friend!
Written by a customer while visiting Peak Design
Customer Rating
5
So solid
on July 19, 2022
Posted by: Jon
from Chattanooga, TN
What I love about this car mount the most? It's rock solid and my phone feels like it's glued to the mount. The security of the connection is ideal for landscape orientation turn by turn directions. This is easily the highest quality mount and charger I've ever purchased. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting Peak Design
Customer Rating
3
Peak Design Removes Negative Reviews
on July 14, 2022
Posted by: Trent B
from Annapolis, MD
Originally posted and verified on 7/6/2022 (see screenshot)
I usually love PD products but am sorely dissatisfied in the wireless charging car mount. You will NOT be able to mount this sideways (sticking out from your dash as opposed to sitting on top) without the 3M adhesive failing immediately. Yes, I waited even longer than the 24 hours to allow the adhesive to form a bond - still had my mount begin peeling off immediately upon use. If you don’t have a modern, luxury style dash like the ones pictured then this mount will probably not work for you. Really disappointed in PD as they usually design products so thoughtfully.
I usually love PD products but am sorely dissatisfied in the wireless charging car mount. You will NOT be able to mount this sideways (sticking out from your dash as opposed to sitting on top) without the 3M adhesive failing immediately. Yes, I waited even longer than the 24 hours to allow the adhesive to form a bond - still had my mount begin peeling off immediately upon use. If you don’t have a modern, luxury style dash like the ones pictured then this mount will probably not work for you. Really disappointed in PD as they usually design products so thoughtfully.
Updated 7/14/22
I went to reference my review today and could not locate it via search function or by sorting by most recent. Screenshots attached to support my claim that PD has removed my negative review.
I went to reference my review today and could not locate it via search function or by sorting by most recent. Screenshots attached to support my claim that PD has removed my negative review.
No, I would not recommend this to a friend.
Response from Peak DesignBy CS, July 21, 2022
Sorry for the frustration here! While mounting on top of the dash is most ideal for our car mount due to the slight curvature in the base, the mounts can and have been able to be mounted to fronts of car dashboards that are more "flat" as you have described here.
We have also seen instances of adhesive failing if not properly cleaned thoroughly which is why we express this importance very strongly in all of our videos. This is especially important if products like armor-all have been used in the past as those can leave a coating that can prevent the adhesive from adhering properly.
We are also working to make modifications to the base plate of the Car Mounts to be able to better accommodate both Flat and more curved surfaces. We have reached out to you via email to send one out of these to try out and see if that resolves this issue for you as we think it should!
As for the other review not being previously visible, we do not delete reviews here at Peak Design but all of our reviews go through moderation before they are posted. In cases such as this, where a customer has had a less than stellar experience with a Peak Design product, we reach out to them individually via email in order to try to resolve the issue for them. If the issue is not resolved to a customers satisfaction or they would still like their original review posted, we will then publish the review with a public comment about the situation from us, just as we are doing here.
We have also seen instances of adhesive failing if not properly cleaned thoroughly which is why we express this importance very strongly in all of our videos. This is especially important if products like armor-all have been used in the past as those can leave a coating that can prevent the adhesive from adhering properly.
We are also working to make modifications to the base plate of the Car Mounts to be able to better accommodate both Flat and more curved surfaces. We have reached out to you via email to send one out of these to try out and see if that resolves this issue for you as we think it should!
As for the other review not being previously visible, we do not delete reviews here at Peak Design but all of our reviews go through moderation before they are posted. In cases such as this, where a customer has had a less than stellar experience with a Peak Design product, we reach out to them individually via email in order to try to resolve the issue for them. If the issue is not resolved to a customers satisfaction or they would still like their original review posted, we will then publish the review with a public comment about the situation from us, just as we are doing here.
Written by a customer while visiting Peak Design
Customer Rating
5
Great Once Receiving Replacement
on July 13, 2022
Posted by: connor studios
from washington dc
The first version I received had a curved base. Every time I put this on my dash, it pulled itself off because it was cupped. I emailed them and they tried to resolve it the firs time and then sent out a new version the second time. The second time, the base was completely flat. It works perfectly!! As a business owner, I'm not mad that the first version didn't work. I know that sometimes stuff isn't 100%. To me, it's how you handle the problem. Peak Design stood up and handled it perfectly!!
I would recommend this to a friend!
Written by a customer while visiting Peak Design
Customer Rating
4
Strong, high quality mount
on July 12, 2022
Posted by: Matt
The mount provides a great mounting point with a strong connection and consistent charging. Only drawback is that I would like an option for a longer "arm" to position the mount itself further from the dashboard. With larger phones like the iPhone 13 Pro Max, in some cars the phone will be angled up away from the driver because of the short mount arm.
I would recommend this to a friend!
Written by a customer while visiting Peak Design
Customer Rating
5
Sticks like dog poop to a shoe!
on July 11, 2022
Posted by: Mike
from Perth WA
Bought this car Mount two weeks ago, still impressed every time I place my phone anywhere near its general direction…. The magnets are super impressive!
I would recommend this to a friend!
Written by a customer while visiting Peak Design
Customer Rating
5
Rock Solid
on July 11, 2022
Posted by: S
from Ireland
This has lived on the dash of my car for several months. It just makes life easier.
Magnets are excellent, very well calibrated. Not to difficult to detach, no chance of my phone falling off.
It just works, an easy recommendation.
S
No, I would not recommend this to a friend.
Written by a customer while visiting Peak Design