Customer reviews from tcl.com
TCL - 550 Sq. Ft. 12,000 BTU Smart Inverter Window Air Conditioner - White
Average customer rating
4.9
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
71
4 Stars
5
3 Stars
3
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
19 out of
19)
Customer Reviews for TCL - 550 Sq. Ft. 12,000 BTU Smart Inverter Window Air Conditioner - White
Customer Rating
5
Amazing
on March 3, 2026
Posted by: AnnMarieH
[This review was collected as part of a promotion.] I was only able to do a quick test of this due to me living in the Northeast and it's winter time but this air conditioner is amazing powerful yet not overwhelmingly loud cools off entire area definitely recommend
Response from tcl.comBy Alison TCL Customer Support, March 4, 2026
Hi AnnMarieH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Great cool and silent airflow
on March 2, 2026
Posted by: CINTHYAR
[This review was collected as part of a promotion.] This air conditioner is super practical and generally easy to install. It comes with a support frame to help with that. The cool air flow is awesome while it being very quiet as well which is a game changer in comparison to our old one. We will
Most likely use it in our toddlers playroom. Also the fact that you can operate it from your phone is so cool cause being honest it’s the one thing I will most likely always have with me and I don’t have to annoyingly get up and look for the remote every time.
Most likely use it in our toddlers playroom. Also the fact that you can operate it from your phone is so cool cause being honest it’s the one thing I will most likely always have with me and I don’t have to annoyingly get up and look for the remote every time.
Response from tcl.comBy Alison TCL Customer Support, March 2, 2026
Hi CINTHYAR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Great
on March 1, 2026
Posted by: AmyH
[This review was collected as part of a promotion.] It was very easy to put in the window at my house, its very easy to use the remote too. Fit perfect in the window too. Great ac unit for sure!!!!!!!!!
Response from tcl.comBy Alison TCL Customer Support, March 2, 2026
Hi AmyH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Mordern AC for every home beautification
on February 28, 2026
Posted by: AmolT
[This review was collected as part of a promotion.] I never imagined an AC would be accessible through app or phone. I am very impressed with this TCL product. I have other appliances of this brand and they’re amazing. Very affordable yet great quality. The coverage of the ac for a room is great. It’s powerful and easy to operate.
Display is also very good and touch type.
The weight of the product is little heavy so you need handy man to install it.
The durable I can say it’s definitely life long because I know as I have been using this brand product for daily use.
Display is also very good and touch type.
The weight of the product is little heavy so you need handy man to install it.
The durable I can say it’s definitely life long because I know as I have been using this brand product for daily use.
Overall if someone wants to safe up in whole year on electricity bill then this will definitely help.
It has no noice when it operates and you can operate it sitting anywhere as you can operate it from phone.
What else you need for a designer home and techy life.
It has no noice when it operates and you can operate it sitting anywhere as you can operate it from phone.
What else you need for a designer home and techy life.
(click to see the video)
Response from tcl.comBy Alison TCL Customer Support, March 2, 2026
Hi AmolT,
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC!
Thank you,
TCL Customer Support
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Cool
on February 27, 2026
Posted by: ChristianA
[This review was collected as part of a promotion.] This is a small Bud Mighty air conditioner. The way that it looks is very aesthetically pleasing and it looks very modern. If the white really gives it a nice elegant touch. Everything about it makes it look high-end and high quality. It definitely helps cool down your room I do have it cooling a rather big room and it is powerful enough to call it down. It has a remote and you could also connect it to Google or alexa. I think it's very versatile and I think that it really has done a good driving combining technology with Cooling needs.
Installation is rather easy, they give you everything you need. Plates and weather strip. Took me 5 min.
Good deal on this AC
Good deal on this AC
Response from tcl.comBy Alison TCL Customer Support, March 2, 2026
Hi ChristianA,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Modern and with a great performance!
on February 27, 2026
Posted by: AndressaR
[This review was collected as part of a promotion.] I received it as a complimentary! The best gift ever, thank you so much @Influenster and @TCL. Great cooling performance in a clean, modern design. This TCL window air conditioner cools the room quickly, runs fairly quiet, and the controls are simple to use. Reliable, efficient, and a solid upgrade from my older ac. Super easy to install and assemble it.
Response from tcl.comBy Alison TCL Customer Support, February 27, 2026
Hi AndressaR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
TLC Inverter AC
on February 27, 2026
Posted by: AdriannaG
[This review was collected as part of a promotion.] I received the TLC Ultra Quiet Inverter Window AC complimentary to sample. It is very easy to install into the window. The unit cools off the room quickly and, very quiet, can barely hear it running. Definitely recommend
Response from tcl.comBy Alison TCL Customer Support, February 27, 2026
Hi AdriannaG,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Great quality!
on February 26, 2026
Posted by: IanaLM
[This review was collected as part of a promotion.] We are very happy with this ultra quiet window AC! The quality feels excellent and it works really well, cools the large room quickly and keeps the temperature consistent. One of our favorite things is how quiet it is, especially for such a powerful unit. Installation was also easier than we expected. My husband installed it himself without any problems! Will recommend!
Response from tcl.comBy Alison TCL Customer Support, February 27, 2026
Hi IanaLM,
Thank you for taking the time to provide your feedback. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com