Customer reviews from tcl.com
TCL - 550 Sq. Ft. 12,000 BTU Smart Inverter Window Air Conditioner - White
Average customer rating
4.9
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
71
4 Stars
5
3 Stars
3
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
19 out of
19)
Customer Reviews for TCL - 550 Sq. Ft. 12,000 BTU Smart Inverter Window Air Conditioner - White
Customer Rating
5
Take me away
on March 10, 2026
Posted by: LoleshiaM
[This review was collected as part of a promotion.] First off I'm very amazed with this little TLC AC unit it works very well the air comes out very cold it comes with a remote control and it controls the vents where the air comes out at it also controls the temperature of the unit love the ecstatic look of the unit it is very expensive looking the performance is amazing it was placed in a living room and it works amazing also energy saver
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Response from tcl.comBy Alison TCL Customer Support, March 11, 2026
Hi LoleshiaM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Quiet, powerful and easy to set up
on March 9, 2026
Posted by: IdalysO
[This review was collected as part of a promotion.] This is the before and after of this air conditioner in my parents room, they love it because it gives a modern vibe. I am also impressed how low efficient it is and user friendly for my parents who are older. Adjusting the temperature is super easy and the room feels cool very quickly. The best part is how quiet it is without any noise. The assembly was very straightforward and gave the window a modern look. So much I also asked the handy man to paint the room to make the AC standout.
Response from tcl.comBy Alison TCL Customer Support, March 9, 2026
Hi IdalysO,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Great air conditioning unit
on March 9, 2026
Posted by: ChasimaeB
[This review was collected as part of a promotion.] Omg! This air conditioning unit was a perfect fit and the cool air is perfect!, here it’s warming up and this product help keep my house cool and minimal noise!
Response from tcl.comBy Alison TCL Customer Support, March 9, 2026
Hi ChasimaeB,
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC!
Thank you,
TCL Customer Support
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Love this product.
on March 9, 2026
Posted by: AliciaM
[This review was collected as part of a promotion.] I received this product and I was ecstatic. The instructions and installation was very simple. The display on the remote is very easy to use. No noise very quiet. Love it.
Response from tcl.comBy Alison TCL Customer Support, March 9, 2026
Hi AliciaM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Wow!
on March 8, 2026
Posted by: DreaC
[This review was collected as part of a promotion.] Installation was easy! This AC cools the whole house immediately the settings are easy and the size is perfect. It’s very quiet and I love the white sleek look.
Response from tcl.comBy Alison TCL Customer Support, March 9, 2026
Hi DreaC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Cool down
on March 6, 2026
Posted by: NatalieW
[This review was collected as part of a promotion.] I never thought I would say an air conditioner is cool…pardon the pun…but the TCL AC is pretty cool and innovative. You connect it to the WiFi in your home, Bluetooth, and a convenient app on your phone. It is surprisingly quiet, which is nice for light sleepers like me. It cools the room down my room with ease and I could not be a happier Texan.
Response from tcl.comBy Alison TCL Customer Support, March 9, 2026
Hi NatalieW,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
4
Quiet sleek AC
on March 4, 2026
Posted by: LizzW
[This review was collected as part of a promotion.] Super cute room AC that is super quiet it does not disturb the toddler and will be great with a newborn on the way, quiet enough that you can talk to the person in the next room without using, controls are super simple to pair to the app on your phone but also works well with the remote control,
Response from tcl.comBy Alison TCL Customer Support, March 4, 2026
Hi LizzW,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
4
Great
on March 3, 2026
Posted by: ThanhT
[This review was collected as part of a promotion.] This is a great Air conditioner.Love to using that AC for my living room.I am so glad to feel the air of this product.it is working so well and lightly
Response from tcl.comBy Alison TCL Customer Support, March 4, 2026
Hi ThanhT,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com