Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(7,766 Reviews)
Rating breakdown 7,766 reviews
5 Stars
6,898
4 Stars
714
3 Stars
75
2 Stars
19
1 Star
60
Customer Reviews for Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Perfect!
on March 8, 2026
Posted by: AlMi
[This review was collected as part of a promotion.] It's exactly what we needed for additional freezer space storage and it was a great price!
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 11, 2026
Hi AlMi, thank you for sharing your feedback! We’re so glad to hear the freezer is exactly what you needed for additional storage space and that it offered great value as well. It’s wonderful to know it’s meeting your needs.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek and cool box
on March 8, 2026
Posted by: Grandma SL
[This review was collected as part of a promotion.] Bought this freezer about a month ago. So far, it’s quiet and really too pretty standing in my basement laundry area. There’s ample room for all my frozen needs . The green light on the floor is a unique feature also.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 10, 2026
Hi Grandma SL, thank you for sharing your feedback! We’re glad to hear that your new freezer is quiet, spacious, and a great addition to your basement laundry area. It’s wonderful to know it provides ample room for your frozen storage needs, and that you’re enjoying unique touches like the green indicator light on the floor. If you ever have questions or need assistance, please feel free to reach out through Live Chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30 AM – 8 PM ET. Our team will be happy to help.
— Reed
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Stuck door
on March 11, 2026
Posted by: Barry 579
[This review was collected as part of a promotion.] The freezer works great and just the right size.
My only complaint is that when I try to open the door the seal is so tight that the whole freezer moves. I have to hold the freezer with one hand and pull sharply on the door with the other hand.
My only complaint is that when I try to open the door the seal is so tight that the whole freezer moves. I have to hold the freezer with one hand and pull sharply on the door with the other hand.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 13, 2026
Thank you for your feedback! We’re glad to hear that your 13 Cu. Ft. Garage Ready Upright Freezer is working well and fits your space perfectly.
We appreciate you sharing your concern about the door seal. A tight seal helps maintain optimal freezing performance and energy efficiency, but we understand it can make opening the door challenging. We recommend ensuring the freezer is on a stable, level surface to minimize movement when opening the door.
If the issue persists, please contact our Customer Support team at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We appreciate you sharing your concern about the door seal. A tight seal helps maintain optimal freezing performance and energy efficiency, but we understand it can make opening the door challenging. We recommend ensuring the freezer is on a stable, level surface to minimize movement when opening the door.
If the issue persists, please contact our Customer Support team at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stand up Freezer
on March 11, 2026
Posted by: Peachyke1
I love the new Stand up Freezer, it takes up a small amount of space and looks great.
Response from frigidaire.comBy John, Online Outreach Specialist, March 11, 2026
Hello, Peachyke1. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
1
Early failure.
on March 11, 2026
Posted by: PatrickGJ
Quit working after only 2-3 years.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 13, 2026
Hello there, PatrickGJ! Thank you for reaching out to us and for providing us with your feedback. We’re very sorry to hear that your appliance stopped working after only a few years. We completely understand how frustrating it is to have an appliance fail sooner than expected, and we truly appreciate you bringing this to our attention.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
upright freezer
on March 12, 2026
Posted by: Mcpish
[This review was collected as part of a promotion.] For the price it is a very nice freezer really satisfied with it.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 17, 2026
Hi there. Thank you for your feedback! We’re so glad to hear that you’re very satisfied with your new freezer and feel it offers great value for the price. Your satisfaction means a lot to us, and we truly appreciate you choosing Frigidaire. Enjoy your freezer, and thank you for sharing your experience!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on March 14, 2026
Posted by: Joyandmj
[This review was collected as part of a promotion.] Love it...keeps food frozen and frost free
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 17, 2026
Hi Joyandmj!
Thank you for sharing your feedback!
We’re delighted to hear that your Frigidaire freezer is keeping your food frozen and frost-free. It’s great to know it’s providing reliable performance and convenience for your household.
We truly appreciate you choosing Frigidaire and hope your freezer continues to serve you well for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Warm regards,
Patrick
Thank you for sharing your feedback!
We’re delighted to hear that your Frigidaire freezer is keeping your food frozen and frost-free. It’s great to know it’s providing reliable performance and convenience for your household.
We truly appreciate you choosing Frigidaire and hope your freezer continues to serve you well for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Warm regards,
Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 14, 2026
Posted by: Nan6011
[This review was collected as part of a promotion.] Freezer is right size. I like that it is standup. I have only had it a month but it is working very well so far.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 17, 2026
Hi Nan6011, thank you for sharing your feedback! We’re glad to hear your upright freezer is the right size for your needs and that it’s been working very well so far. It’s great to know the design is a good fit for your space and usage.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com