Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(7,890 Reviews)
Rating breakdown 7,890 reviews
5 Stars
7,008
4 Stars
726
3 Stars
76
2 Stars
19
1 Star
61
Customer Reviews for Frigidaire - 13 Cu. Ft Garage Ready Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Love my new freezer
on September 15, 2025
Posted by: Carol3moon
[This review was collected as part of a promotion.] Plenty of room. Love the light at the bottom
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 15, 2025
Thanks for your feedback! We’re glad you love the spaciousness and the bottom light—it really makes a difference! If you ever need anything or have questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards, -Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
13 Cu. Ft. Upright Freezer
on September 15, 2025
Posted by: JudyMR
[This review was collected as part of a promotion.] I had to say goodbye to my old chest freezer that was about 23 years old. It was still running but I was afraid it would not last another year and I got tired of defrosting the thing every year. THAT was a pain! This freezer defrosts itself - YAY! This new freezer has wonderful shelves and the small shelves in the door are just the right size for small things. It keeps the food at a constant temperature. I have not had a problem with opening and closing the door or opening it again after I forgot to get something else out. I put up vegetables and fruit from the summer and fall for eating in the winter and some meat when on sale and fresh South Carolina shrimp. I love going to the freezer and getting things to cook in the winter and it tastes like it was just picked. Of course, I get other things from the grocery store to put in there too that I don't have room for in the refrigerator/freezer in the house. I do love this new freezer. I have it in the storage room off the garage and it works just great in there. I can't say enough good things about this freezer. I love it and would recommend it for anybody who needs a medium size freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
4
New freezer
on September 16, 2025
Posted by: KennyPA
[This review was collected as part of a promotion.] Seems to be working as expected. We just needed a small freezer for the garage, and this fits the bill.
Written by a customer while visiting frigidaire.com
Customer Rating
3
SO FAR WORKING WELL
on September 16, 2025
Posted by: RJOO
[This review was collected as part of a promotion.] LIKE THE SIZE, FITS IN GARAGE. NOT FULL WITH FOOD YET, SO I CAN'T RATE IT ON EFFICIENCY NOR RELIABILITY. AT THIS POINT TRUSTING POSTED REVIEWS ONLINE. OUR EXPERIENCE WITH THEIR STANDARD KITCHEN REFRIGERATOR HAS BEEN LESS THAN SATISFACTORY AFTER MULTIPLE REPAIRS AND EXTENDED WARRANTY.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 17, 2025
Thank you for sharing your feedback about the 13 Cu. Ft. Garage Ready Upright Freezer. We’re glad to hear that the size is a good fit for your garage! We completely understand that you’re still getting familiar with the appliance’s efficiency and reliability, and we appreciate your trust in the positive reviews you’ve seen online. We’re sorry to hear about your past experience with the kitchen refrigerator. We know how frustrating it can be to deal with multiple repairs, and we genuinely appreciate your continued trust in our brand. We strive to provide high-quality appliances, and your feedback helps us improve our products and customer service. If you have any concerns or questions about your freezer in the future,please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on September 18, 2025
Posted by: GM07
[This review was collected as part of a promotion.] Working well and provides nice options for organizing items
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 18, 2025
Posted by: Kenaz
Freezer seems to be working well. Love the green light on the floor indicating it is on. Deeper shelves would have been nice, but is is less cf, so I understand. I’m getting used to no door handle. Gives a sleeker look.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 22, 2025
Thank you for your feedback, Kenaz! We’re glad to hear your freezer is working well and that you appreciate the convenient green light indicator. Those little details can really make a difference. We understand your point about the shelf depth; the design balances storage capacity with overall efficiency, so it’s great to know you’re adapting well to the sleek, handle-free door too. If you have any questions or need support, please don’t hesitate to reach out via Live Chat on our website or by calling Customer Support at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thanks again for choosing Frigidaire! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for us
on September 18, 2025
Posted by: AudreyM
[This review was collected as part of a promotion.] I love our new freezer. It’s a perfect size for us. I like the door storage for our frozen juice and butter.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 22, 2025
Thank you for sharing your positive feedback, Audrey M! We’re delighted to hear that your new freezer is the perfect size for your needs and that the door storage is convenient for your frozen juice and butter. If you have any questions or need assistance, please don’t hesitate to reach out via Live Chat on our website or by calling Customer Support at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thanks again for choosing Frigidaire! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Service!
on September 18, 2025
Posted by: jlc56
[This review was collected as part of a promotion.] Purchasing a major appliance has never been easier!
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 22, 2025
We’re glad to hear that your experience purchasing an upright freezer was smooth and easy. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com